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Call Center- Need a Career Change? Phone Pros Thrive in our Industry!

Arlington Heights, IL · On-site

$1.0K/wk

If you are looking for a great career opportunity with great pay -we have multiple opportunities for motivated individuals to make top $$$ * Paid Training * Our top people are earning 6 figures per ...

UCAN

Career Specialist I

Chicago, IL · On-site

$50K/yr

... career change and exploring education steps necessary to obtain jobs within career ladders. * Monitor and report the employment status and salary of all FamilyWorks clients on a monthly basis ...

Copeland

Coordinator Engineering Change

Lebanon, MO

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will ...

Copeland

Coordinator Engineering Change

Lebanon, MO · On-site

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will ...

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How much do a career change jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for a career change in the United States is $72.84, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $86.78 per hour, depending on experience, location, and employer.

What is the difference between A Career Change vs Customer Service Representative?

AspectA Career ChangeCustomer Service Representative
Required CredentialsVaries widely based on new field; often additional training or certifications neededHigh school diploma or equivalent; customer service training
Work EnvironmentDepends on chosen industry; office, remote, retail, etc.Call centers, retail stores, or online support
Industry UsageCross-industry; involves switching fieldsCustomer service across various sectors
Search & Comparison IntentUnderstanding how to transition into a new careerExploring customer service roles or career options

A career change involves shifting into a different industry or role, often requiring new skills or certifications, and may involve a different work environment. In contrast, a customer service representative role is specific to providing support within a particular industry, typically requiring minimal formal education. The main difference lies in the scope: career change is broad and transformative, while customer service is specialized and role-specific.

What are the key skills and qualifications needed to thrive when making a career change, and why are they important?

To thrive during a career change, you need self-assessment skills, adaptability, and a willingness to learn new industry-specific qualifications or training. Familiarity with job search platforms, resume-building tools, and, if needed, certification programs relevant to the new field is beneficial. Strong networking abilities, resilience, and effective communication help you stand out while navigating unfamiliar environments. These skills and qualities are crucial for successfully transitioning into a new profession and establishing credibility in a different industry.

What is a career change?

A career change is the process of transitioning from one profession or industry to another, often involving a significant shift in job roles, responsibilities, or skill sets. People choose to change careers for various reasons, such as seeking greater fulfillment, better work-life balance, higher pay, or new challenges. Making a career change typically requires researching new fields, acquiring new skills, and sometimes additional education or training. It can be both exciting and challenging, but with careful planning, it can lead to increased job satisfaction and personal growth.

What are some common challenges faced when transitioning to a new career, and how can they be addressed?

When changing careers, job seekers often encounter challenges such as adjusting to a new work culture, filling skills gaps, and building credibility in a different industry. It's common to feel unsure about how existing skills transfer to the new role or to experience imposter syndrome during the transition. To overcome these hurdles, proactively seek mentorship, engage in relevant training or certification programs, and highlight transferable skills on your resume and during interviews. Networking with professionals in your desired field and staying open to entry-level opportunities can also smooth the transition and accelerate your growth in the new career.
More about A Career Change jobs
What cities are hiring for A Career Change jobs? Cities with the most A Career Change job openings:
What states have the most A Career Change jobs? States with the most job openings for A Career Change jobs include:
What job categories do people searching A Career Change jobs look for? The top searched job categories for A Career Change jobs are:
A Career Change jobs near you
Infographic showing various A Career Change job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $151,511 per year, or $72.8 per hour.

Attorneys & Paralegals - Looking for a Career Change?

Smokeball

Chicago, IL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Who we are
Smokeball helps law firms bill more without their clients paying more. Intriguing, right? We were founded by technology leaders with more than 20 years of experience in delivering impactful legal technology products. Our leadership continually strives to develop a company, culture, and team that share a profound love for the law and is compelled to help small law firms find success. Our mission isn't simple, but it is straightforward: help small law firms be successful businesses so that they can better serve our communities.
What makes us special?
  1. Culture is sacred. As a 'Best Places to Work' winner four years in a row, we believe company culture is the single most important ingredient to our success. At the end of the day, it is all about our people.
  2. The best product in Legal Tech. We think deeply about the challenges small law firms face. We do not bother with simply delivering a "faster horse," we drive innovations that truly enhance the lives and businesses of our clients. Check out our ratings on G2, Capterra, and Google.
  3. Industry Opportunity. The Legal Tech industry is estimated to be worth around $15bn and is growing every year. Smokeball is growing right along with it, and we like to take our people with us.

Our working model
At Smokeball, we believe there is nothing more powerful than a community of people coming together to work on a product that they, and our clients, love. When it comes to working as a community, we see the value in both coming together and allowing our "Smokeballers" the flexibility that remote work offers.
All Chicago employees are in the office on Wednesdays and Thursdays. While our office is open 5 days a week, we allow you to choose what works best for you on Monday, Tuesday and Friday.
Our office is in the heart of the Loop within 10 minutes of the Metra and all "EL" trains. And, we have lots (and lots) of snacks.
The Role
We're on the hunt for experienced attorneys and paralegals who are interested in making a transition to the exciting world of legal tech. Smokeball is proud to have many employees who used to practice law, and those employees have found a lot of success across the business in sales, client management, client support, and a variety of other functions.
If you're interested in making the transition from working at a law firm, to selling the best legal product in the world to law firms, then we encourage you to submit your resume.
What You Bring
  • 2+ years as a practicing attorney or paralegal at law firm with 10+ attorneys.
  • Proven ability to communicate with all levels of staff at a law firm, from the office manager to the managing partner
  • Strong negotiation skills and the ability to own challenging conversations
  • Genuine desire to interact and connect with lawyers
  • Excellent written and verbal communication skills, both internal and external
  • Knowledge of law firms and the legal world
  • Strong business acumen
  • Time management and organization skills are critical
  • Ability and willingness to travel at least 25%

Life at Smokeball
  • Work-Life Balance: 20 vacation days, 7 sick days, 6 reboot days, 10 paid holidays, birthday off, volunteer time, and more!
  • Career Growth: Smokeball believes in investing in our own people and promoting from within. Our own President started at Smokeball as an Account Manager!
  • Benefits: Excellent medical coverage, 401(k) match, monthly wellness stipend, generous parental leave
  • Transparency: We keep employees in the loop through monthly global huddles and local standups where we discuss company goals, updates, new hire introductions, etc.
  • The Office: The kitchen is stocked with breakfast items, snacks, and beverages, and we have plenty of games to help you relax (ping-pong, billiards, pinball, board games, video games). We also offer free monthly massages provided by a licensed massage therapist!
  • Fun Events: In-person happy hours, virtual game nights, family-friendly events, and so much more
  • Convenient Transit: We're located in the heart of downtown Chicago, in walking distance from all major modes of transportation

The Values We Live By
Creating and fostering a great culture is just as important as providing a great product. At Smokeball, we don't have Core Values for show, we live and breathe them every day.
  • Caring is not optional
  • Make it happen
  • Deliver legendary service
  • Innovate for the client, not the press release
  • Be frank
  • Keep listening, keep learning

These values inform every strategic decision we make and guide our behavior with every person we meet. When we are bringing new team members into the Smokeball Family, we look for compassion, drive, keen judgement, varied perspectives, and no egos.

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