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911 Operator Dispatcher Jobs (NOW HIRING)

Securitas Technology

911 Dispatcher

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Knox County, OH

911 Dispatcher - Full-time

Mount Vernon, OH · On-site

$23.81/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under direct supervision of a Dispatch Supervisor, operates two-way radio to receive and transmit ... S. Basic Operator certification (ODPS); must possess or have ability to obtain NIMS 100, 200, 700 ...

King William County, VA

911 Dispatcher

King William, VA · On-site

$44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Maintains working knowledge of operating procedures of agencies served by 911 center; * Utilizes computer data base for mapping, data collection and computer aided dispatch; * Performs related tasks ...

Securitas Technology

911 Dispatcher

Honolulu, HI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Securitas Technology

911 Dispatcher

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Securitas Technology

911 Dispatcher

Uniontown, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Securitas Technology

911 Dispatcher

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Securitas Technology

911 Dispatcher

Uniontown, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Securitas Technology

911 Dispatcher

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Securitas Technology

911 Dispatcher

Uniontown, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...

Blue Earth County

911 Telecommunicator

Mankato, MN · On-site

$61K - $86K/yr

The position will receive emergency and non-emergency 911 calls from the public and dispatch ... operating procedure manual. Provides public service information including weather/road conditions ...

IXP Corporation

911 Dispatcher

Danbury, CT · On-site

$25.01 - $30.45/hr

Criminal Justice Information System (CJIS) Terminal Operator Certification Emergency Medical Dispatch (EMD) Certification through the National Academies of Emergency Dispatch (NAED) Emergency Fire ...

Village of Addison

911 Dispatcher

Addison, IL · On-site

9-1-1 Dispatcher - Village of Addison Police Department Addison Consolidated Dispatch Center ... Ability to obtain certification as a Full Access LEADS operator by the Illinois State Police within ...

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911 Operator Dispatcher information

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How much do 911 operator dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for 911 operator dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a 911 operator dispatcher?

911 operator dispatchers are emergency communication professionals who receive and respond to emergency and non-emergency calls. They assess the situation, gather critical information, and dispatch the appropriate emergency services such as police, fire, or medical personnel. These dispatchers play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and coordinating timely responses. They must also accurately document information and maintain communication with first responders during incidents.

What are the key skills and qualifications needed to thrive as a 911 operator dispatcher?

To thrive as a 911 Operator Dispatcher, you need strong multitasking abilities, quick decision-making skills, and knowledge of emergency protocols, usually supported by a high school diploma and specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and certifications like Emergency Medical Dispatcher (EMD) are typically required. Exceptional communication, composure under pressure, and empathy are crucial soft skills for effectively managing emergency calls. These abilities are essential to ensure accurate information relay, rapid response, and calm, supportive interactions during high-stress situations.

What are some common challenges faced by 911 operator dispatchers, and how can I prepare for them?

911 Operator Dispatchers often face high-stress situations, including managing multiple emergency calls simultaneously and making quick decisions under pressure. The role requires excellent communication skills and emotional resilience, as you'll interact with distressed callers and coordinate with police, fire, and medical teams. Preparing through scenario-based training, developing active listening skills, and practicing stress management techniques can help you succeed. Additionally, many agencies provide ongoing support and training to help dispatchers handle these challenges effectively.

What is the difference between 911 Operator Dispatcher vs Emergency Communications Officer?

Aspect911 Operator DispatcherEmergency Communications Officer
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidSimilar certifications, often including emergency dispatch training
Work EnvironmentEmergency call centers, public safety agenciesPublic safety agencies, emergency call centers
Employer & IndustryPolice, fire, EMS departmentsPublic safety agencies, emergency response centers
Common Search & ComparisonYesYes

Both 911 Operator Dispatchers and Emergency Communications Officers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, the terminology varies by region and agency. Generally, they require comparable certifications and work in similar environments within public safety sectors.

Is becoming a 911 operator worth it?

A 911 operator dispatcher plays a critical role in emergency response, often working in high-pressure environments with shift work and requiring strong communication skills. The job can be rewarding for those interested in public service, but it also involves emotional stress and the need for training and certifications. Overall, it can be a fulfilling career for individuals committed to helping others and handling urgent situations.

Is it hard to get hired as a 911 Operator Dispatcher?

Becoming a 911 Operator Dispatcher can be competitive, as many agencies require candidates to pass written exams, background checks, and sometimes psychological evaluations. Relevant skills include communication, multitasking, and stress management, and some positions may require certification or training programs before employment.

What disqualifies you from being a 911 operator dispatcher?

Disqualifications for a 911 operator dispatcher typically include a criminal record, especially involving felonies or crimes of dishonesty, poor communication skills, or inability to pass background checks and drug screenings. Additionally, candidates must meet age requirements, have a valid driver's license if required, and demonstrate mental and physical fitness for the high-stress environment.
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911 Operator Dispatcher jobs near you
Infographic showing various 911 Operator Dispatcher job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

911 Dispatcher

Securitas Technology

Honolulu, HI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 116 rated security

Job description


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.

Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years' work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

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