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911 Dispatcher Jobs in Delaware (NOW HIRING)

Title: 911 Emergency Medical Technician - EMT Pay Rate Range: $23.50- $30.50, based on experience ... Respond promptly to assignments as required by the Dispatch Center. * Excellent verbal ...

Title: 911 Emergency Medical Technician - EMT Pay Rate Range: $23.50- $30.50, based on experience ... Respond promptly to assignments as required by the Dispatch Center. * Excellent verbal ...

Dispatcher

Seaford, DE · On-site

$21.05 - $23.71/hr

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. * Outbound calls to pick-up ...

Are you a Dispatching or Service Scheduler/Coordinator in the service industry and seeking an opportunity to grow your skillsets in a supportive team environment? Our client in Wilmington, DE is one ...

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911 Dispatcher information

See Delaware salary details

$15

$25

$40

How much do 911 dispatcher jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for 911 dispatcher in Delaware is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.38 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is crucial. Outstanding communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure timely, accurate emergency response and effective coordination between callers and first responders, which is critical for public safety.

What does a 911 dispatcher do?

A 911 dispatcher takes emergency calls from the public and communicates with the proper authorities to dispatch the appropriate response personnel. In this role, your duties include finding out the nature of the emergency, getting the address from the caller, and sending the information to the relevant department. For example, if a call for a fire emergency comes in, you relay that information to the fire department and ensure that a fire crew responds to the scene. Similarly, if there is a medical emergency, you contact the EMTs who are in that geographic area. In smaller towns and rural areas, a dispatcher might work alone, while in larger cities, you often work in a larger team.

What are common challenges faced by 911 dispatchers, and how are they typically addressed?

911 Dispatchers often face high-pressure situations involving life-or-death emergencies, which can naturally lead to stress and emotional fatigue. Many dispatch centers address these challenges by providing comprehensive training, ongoing support, and access to counseling services. Team collaboration is essential, as dispatchers regularly debrief with supervisors and colleagues to process difficult calls and share best practices. Additionally, rotating shifts and scheduled breaks help ensure dispatchers maintain focus and resilience during demanding periods.

What is the difference between 911 Dispatcher vs Emergency Dispatcher?

Aspect911 DispatcherEmergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR certification often requiredSimilar certifications, including EMD and CPR, are common
Work EnvironmentPublic safety agencies, emergency call centersPublic safety agencies, emergency call centers
Job RoleAnswering emergency calls, dispatching police, fire, EMSAnswering emergency calls, dispatching various emergency services
Industry UsageLaw enforcement, fire departments, EMSLaw enforcement, fire departments, EMS

Both 911 Dispatchers and Emergency Dispatchers handle emergency calls and dispatch services. The terms are often used interchangeably, but '911 Dispatcher' typically refers specifically to those working in 911 call centers, while 'Emergency Dispatcher' can be a broader term covering various emergency response roles. Certifications and work environments are similar, making them closely related roles within public safety agencies.

How do you become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a training program provided by the employing agency, and pass background checks and assessments. Some jurisdictions require certification in emergency medical dispatch or other relevant areas, and strong communication skills are essential for the role.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need to pass a background check, obtain emergency communication certifications, and develop skills in communication and multitasking before starting the job.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass background checks and assessments. Some states or agencies may require certification or additional training in emergency communication or CPR. Strong communication skills, the ability to remain calm under pressure, and familiarity with radio and computer systems are essential for the role.

Is being a 911 dispatcher worth it?

911 dispatchers play a critical role in emergency response by quickly relaying information to first responders. The job often involves shift work, high-stress situations, and requires strong communication skills, but it can offer job stability and a sense of public service. Compensation varies by location and experience, and training typically includes certification in emergency communication procedures.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should have strong communication skills, the ability to handle stressful situations, and typically need to meet specific age and education requirements.

What are the most commonly searched types of 911 Dispatcher jobs in Delaware?

The most popular types of 911 Dispatcher jobs in Delaware are:

What are popular job titles related to 911 Dispatcher jobs in Delaware?

For 911 Dispatcher jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching 911 Dispatcher jobs in Delaware look for?

The top searched job categories for 911 Dispatcher jobs in Delaware are:

What cities in Delaware are hiring for 911 Dispatcher jobs?

Cities in Delaware with the most 911 Dispatcher job openings:

Infographic showing various 911 Dispatcher job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $53,106 per year, or $25.5 per hour.

911 Emergency Medical Technician - EMT

DocGo

Dover, DE • On-site

$23.50 - $30.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


DocGo rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Title:911 Emergency Medical Technician - EMT
Pay Rate Range:$23.50- $30.50, based on experience
Location:Dover, Delaware
Employment Types: Full-time

Pay and Bonus Incentives:

  • Base Pay Rate Range: $23.50- $30.50, based on experience

  • Night Shift Differential

  • Overtime pay opportunities

Benefits:

  • Competitive Compensation (see above)

  • Medical, Dental, and Vision (with company contribution), PTO - Paid Time Off, and 401k for full-time

  • Room for advancement

  • Weekly pay

  • Free Continued Education

  • Power Stretchers + top of the line equipment

  • 24 hour shifts

About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Responsibilities:

  • Collaborate with your fellow EMTs and management to assure top tier patient care.

  • Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business.

  • Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations.

  • Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public.

  • Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols.

  • Provide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures.

  • Operate and drive the ambulance in accordance with safety policies and laws, showing due regard for all applicable State and Regional Regulations (DMV & DOH)

  • Maintain rig cleanliness by stocking the rigs and taking ownership of your space.

  • Gather patient billing information and appropriate billing signatures.

  • Prepare and submit a pre-hospital patient care report.

  • Respond promptly to assignments as required by the Dispatch Center.

  • Excellent verbal communication skills.

  • Perform other duties as required/assigned.

Qualifications:

  • DE State EMT-Basic Certification and NREMT (required)

  • Valid Driver's License and acceptable driving record (must have had driver's license for a minimum of 2 years)

  • Valid CPR Card for the Health Care Provider

  • Delaware Emergency Vehicle Operator (EVO) for driving positions

  • 911 experience (preferred)

  • Must be able to lift, push and pull 125 lbs. or more

  • Successfully complete Physical Aptitude Test

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.


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