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911 Communications Jobs (NOW HIRING)

Catawba County, NC

911 Telecommunicator

Newton, NC · On-site

$44K - $55K/yr

Emergency Services Division: 911 Communications Opening Date: 09/04/2026 Closing Date: 9/18/2026 11:59 PM Eastern New as of 01/01/2026: Your well-being matters from the start - benefited new hires ...

Ada County

911 Communications Dispatcher

Boise, ID · On-site

$25.86 - $26.93/hr

General Summary NOW HIRING DISPATCHERS for the upcoming JANUARY 2027 Academy 911 Public Safety Communications Dispatchers are the first point of contact for emergency and non-emergency calls ...

Catawba County Government

$44K - $55K/yr

Position Description Catawba County Emergency Services is looking for reliable, calm, and service-oriented individuals to join our 911 Communications Center as Telecommunicators. As the essential ...

City of Rowlett

911 Communications Manager

Rowlett, TX · On-site

$79K - $118K/yr

Knowledge of the laws and codes applying to emergency management and communication. Knowledge of 911 techniques and the capacities of computer, radio and telephone equipment. Knowledge of the ...

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911 Communications information

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$31K

$72.8K

$248.5K

How much do 911 communications jobs pay per year?

As of Sep 15, 2026, the average yearly pay for 911 communications in the United States is $72,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a 911 communications operator?

911 Communications refers to the system and professionals responsible for receiving emergency calls and dispatching appropriate public safety services, such as police, fire, or emergency medical teams. 911 communications specialists, often called dispatchers, play a critical role in gathering vital information from callers and coordinating rapid emergency response. They use advanced technology to track locations, provide instructions, and ensure help arrives as quickly as possible. These professionals must remain calm under pressure and communicate clearly to save lives and protect communities.

What are some common challenges faced by 911 communications professionals, and how can new hires prepare for them?

911 Communications professionals often encounter high-pressure situations, including handling multiple emergency calls simultaneously and managing distressed or panicked callers. New hires can prepare by developing strong multitasking and active listening skills, as well as learning techniques for staying calm under stress. Regular training and mentorship from experienced dispatchers are typically provided to help new team members acclimate and build confidence in their abilities.

What are the key skills and qualifications needed to thrive as a 911 communications operator, and why are they important?

To thrive as a 911 Communications Operator, you need excellent multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with many agencies requiring specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency notification protocols is typically essential. Exceptional communication, emotional resilience, and calmness under pressure are soft skills that distinguish top performers in this role. These skills ensure rapid, accurate response to emergencies, leading to better outcomes for callers and first responders.

How long does it take to become a 911 communications specialist?

Becoming a 911 communications specialist typically requires completing a training program that lasts from a few weeks to several months, depending on the agency's requirements. Candidates usually need to pass a certification exam and develop skills in emergency dispatch, communication, and use of dispatch software before starting the role.

How much do 911 Communications make?

911 Communications operators typically earn an average salary ranging from $35,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced dispatchers with specialized training can earn higher wages, often working in high-stress environments that require strong communication skills and knowledge of emergency protocols.

Is it hard to get a job as a 911 communications?

Getting a job as a 911 dispatcher or communications officer can be competitive and typically requires passing a written exam, background check, and training certification. Candidates often need strong communication skills, the ability to handle stressful situations, and sometimes prior experience or relevant certifications. The hiring process may also include interviews and physical assessments, making it a challenging but attainable career path for qualified applicants.
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Cities with the most 911 Communications job openings:

What are the most commonly searched types of 911 Communications jobs?

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What states have the most 911 Communications jobs?

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Infographic showing various 911 Communications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $72,826 per year, or $35 per hour.

E-911 COMMUNICATIONS OFFICER

La Fayette, GA

Walker County Government
See more jobs at Walker County Governmentexternal

$18.46/hr

Full-time

Re-posted 4 days ago

Job description

Walker County is currently seeking applications for an E-911 Communications Officer.

Applicant must be able to receive and interpret information through telecommunications equipment, and verbally and accurately dispatch that information in a timely manner to the proper authority.

Job Summary:

  • Answer all non-emergency and emergency E-911 telephone lines, obtaining and recording pertinent information regarding the nature and urgency of the situation; determine appropriate response and expeditiously alerts responsible units or agencies via radio or telephone.
  • Dispatch and direct responding service units, City Fire/Rescue, County Fire/Rescue, EMS, and Law Enforcement Agencies promptly to emergencies and other locations according to SOG.
  • Maintain constant status and availability of all emergency service units; keep continuous records of mobile units.
  • Interact and communicate with various groups and individuals involved in the operations of all related departments including co-workers, the general public, outside agencies, wrecker companies, security agencies, and other city, county, state and federal agencies.

Minimum Qualifications:

  • High school diploma (or equivalent).
  • Employee must be able to type thirty words per minute accurately.
  • Employee must successfully complete a forty-hour training course for Communications Officer per Georgia State Law.
  • Employee must successfully complete and maintain LED GCIC/NCIC certification, or any equivalent combination of education training, and experience which provides the required knowledge, skills and abilities for this position.
  • Employee must be EMD qualified and have the ability to learn and apply new skills in the area of telephone and radio communications relative to emergency services.
  • Employee must be able to stay at stationary position for extended periods.

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