Workforce Scheduler Department: Workforce Management (WFM) Reports To: Workforce Supervisor ... Key ResponsibilitiesScheduling & Shift Management -Update and maintain Client IDPs -Develop ...
Workforce Scheduler Department: Workforce Management (WFM) Reports To: Workforce Supervisor ... Key ResponsibilitiesScheduling & Shift Management -Update and maintain Client IDPs -Develop ...
Workforce Scheduler Department: Workforce Management (WFM) Reports To: Workforce Supervisor ... Key ResponsibilitiesScheduling & Shift Management -Update and maintain Client IDPs -Develop ...
Workforce Scheduler Department: Workforce Management (WFM) Reports To: Workforce Supervisor ... Key ResponsibilitiesScheduling & Shift Management -Update and maintain Client IDPs -Develop ...
Workforce Scheduler Department: Workforce Management (WFM) Reports To: Workforce Supervisor ... Key Responsibilities Scheduling & Shift Management -Update and maintain Client IDPs -Develop ...
Workforce Scheduler Department: Workforce Management (WFM) Reports To: Workforce Supervisor ... Key Responsibilities Scheduling & Shift Management -Update and maintain Client IDPs -Develop ...
Tampa, FL Pay: $16.00 per hour Schedule: Monday-Friday | 10:30 PM-7:00 AM Responsibilities ... Alliance Workforce - Tampa Office 5406 Hoover Blvd., Suite 7 Tampa, FL 33634 (813) 872-0001 Apply ...
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Tampa, FL Pay: $16.00 per hour Schedule: Monday-Friday | 10:30 PM-7:00 AM Responsibilities ... Alliance Workforce - Tampa Office 5406 Hoover Blvd., Suite 7 Tampa, FL 33634 (813) 872-0001 Apply ...
Reinforcement Technician- 3rd shift
Oldsmar, FL · On-site
$19/hr
Oldsmar, FL Pay: $19.00 per hour Schedule: Sunday-Thursday | 9:00 PM - 7:00 AM Job Responsibilities ... Workforce Solutions - Tampa Office 5406 Hoover Blvd., Suite 7 Tampa, FL 33634 813-872-0001
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Reinforcement Technician- 3rd shift
Oldsmar, FL · On-site
$19/hr
Oldsmar, FL Pay: $19.00 per hour Schedule: Sunday-Thursday | 9:00 PM - 7:00 AM Job Responsibilities ... Workforce Solutions - Tampa Office 5406 Hoover Blvd., Suite 7 Tampa, FL 33634 813-872-0001
3rd shift Machine Operator
Endicott, NY · On-site
$17 - $19/hr
As a 3rd shift Machine Operator, you will be an integral part of the production department ... In this constantly shifting world, our flexible workforce solutions provide companies with the ...
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3rd shift Machine Operator
Endicott, NY · On-site
$17 - $19/hr
As a 3rd shift Machine Operator, you will be an integral part of the production department ... In this constantly shifting world, our flexible workforce solutions provide companies with the ...
Join the Harbor Steel Team as a 3rd Shift Supervisor Join the Harbor Steel Team as a 3rd Shift ... Lead and motivate the team to complete daily work safely, accurately, and on schedule * Keep the ...
Join the Harbor Steel Team as a 3rd Shift Supervisor Join the Harbor Steel Team as a 3rd Shift ... Lead and motivate the team to complete daily work safely, accurately, and on schedule * Keep the ...
... Shift & Schedule: 3rd Shift : Monday-Friday | 11:00 PM - 7:00 AM Job Overview: We are seeking ... Allen Workforce Solutions offers job seekers and employers the most complete, leading-edge ...
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... Shift & Schedule: 3rd Shift : Monday-Friday | 11:00 PM - 7:00 AM Job Overview: We are seeking ... Allen Workforce Solutions offers job seekers and employers the most complete, leading-edge ...
3rd Shift Maintenance Mechanic
Milwaukee, WI · On-site
$71K - $85K/yr
As a 3rd shift Mechanic, you will be part of the Maintenance Department supporting manufacturing ... MAN), the leading global workforce solutions company, helps organizations transform in a fast ...
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3rd Shift Maintenance Mechanic
Milwaukee, WI · On-site
$71K - $85K/yr
As a 3rd shift Mechanic, you will be part of the Maintenance Department supporting manufacturing ... MAN), the leading global workforce solutions company, helps organizations transform in a fast ...
3rd Shift Production Supervisor
Morton, IL · On-site
$55K - $65K/yr
Insures workforce is within production standards for efficiency. Provides staff with sufficient ... Assign scheduled tasks and manage work flow for the shift per customers' orders. * Manage customer ...
3rd Shift Production Supervisor
Morton, IL · On-site
$55K - $65K/yr
Insures workforce is within production standards for efficiency. Provides staff with sufficient ... Assign scheduled tasks and manage work flow for the shift per customers' orders. * Manage customer ...
3rd Shift Production Supervisor
$25 - $30/hr
Gastonia, NC Pay : $25.00-$30.00 per hour (Based on Experience) Schedule: 3rd Shift | Sunday - Thursday | 9:00 PM - 5:00 AM Training: Initial training will be conducted on 1st Shift. Hours may vary ...
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3rd Shift Production Supervisor
$25 - $30/hr
Gastonia, NC Pay : $25.00-$30.00 per hour (Based on Experience) Schedule: 3rd Shift | Sunday - Thursday | 9:00 PM - 5:00 AM Training: Initial training will be conducted on 1st Shift. Hours may vary ...
Pay: $20/hr. Schedule: M-F 11PM-7:30AM Contact Info. Lorena Colon 954-658-1341/305-915-1970 ... Serving our local workforce communities is our passion. #TM1234
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Pay: $20/hr. Schedule: M-F 11PM-7:30AM Contact Info. Lorena Colon 954-658-1341/305-915-1970 ... Serving our local workforce communities is our passion. #TM1234
A 3rd shift schedule (10:00 PM - 6:30 AM) is required. Compensation and Benefits: 90 day contract ... to hire position. We offer a competitive hourly rate of $28 per hour, as well as a comprehensive ...
A 3rd shift schedule (10:00 PM - 6:30 AM) is required. Compensation and Benefits: 90 day contract ... to hire position. We offer a competitive hourly rate of $28 per hour, as well as a comprehensive ...
3rd Shift Supervisor
Fort Recovery, OH · On-site
$50K - $60K/yr
Fort Recovery Industries is looking for a Shift Supervisor on 3rd shift in our Assembly plant ... The schedule for this shift is 10:30pm - 6:50am Skills Required: * Strong communication skills
3rd Shift Supervisor
Fort Recovery, OH · On-site
$50K - $60K/yr
Fort Recovery Industries is looking for a Shift Supervisor on 3rd shift in our Assembly plant ... The schedule for this shift is 10:30pm - 6:50am Skills Required: * Strong communication skills
Supervisor 3rd shift
$65K - $75K/yr
Schedule:3rd Shift NIGHT, Sundays thurThursdays, and holidaysJob Type: Full-time Salary: $65,000.00 - $75,000.00 per year Benefits: Health insurance Paid time off Schedule: Evening shift Night shift ...
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Supervisor 3rd shift
$65K - $75K/yr
Schedule:3rd Shift NIGHT, Sundays thurThursdays, and holidaysJob Type: Full-time Salary: $65,000.00 - $75,000.00 per year Benefits: Health insurance Paid time off Schedule: Evening shift Night shift ...
Machine Operator- 3rd Shift
Irving, TX · On-site
$16.25 - $19.75/hr
Irving - 3rd Shift IQF Line 1 Classification: Nonexempt Position: Machine Operator II (Box Maker ... Throughout the years, with the help of a dedicated, experienced workforce, Brakebush has kept the ...
Machine Operator- 3rd Shift
Irving, TX · On-site
$16.25 - $19.75/hr
Irving - 3rd Shift IQF Line 1 Classification: Nonexempt Position: Machine Operator II (Box Maker ... Throughout the years, with the help of a dedicated, experienced workforce, Brakebush has kept the ...
3rd Shift - Machine Operator
$21 - $23/hr
Schedule: Monday-Friday, 11:00 PM - 7:00 AM Shift: 3rd Shift Immediate Interviews Available ... Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To ...
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3rd Shift - Machine Operator
$21 - $23/hr
Schedule: Monday-Friday, 11:00 PM - 7:00 AM Shift: 3rd Shift Immediate Interviews Available ... Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To ...
3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...
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3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...
3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...
Quick apply
3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...
Pay: $20/hr. Schedule: M-F 11PM-7:30AM Contact Info. Lorena Colon 954-658-1341/305-915-1970 ... Serving our local workforce communities is our passion. #TM1234 Company Description JobSquad ...
Quick apply
Pay: $20/hr. Schedule: M-F 11PM-7:30AM Contact Info. Lorena Colon 954-658-1341/305-915-1970 ... Serving our local workforce communities is our passion. #TM1234 Company Description JobSquad ...
3Rd Shift Workforce Scheduler information
See salary details
$14.18 - $15.65
3% of jobs
$15.65 - $17.11
7% of jobs
$17.84 is the 25th percentile. Wages below this are outliers.
$17.11 - $18.58
29% of jobs
The median wage is $19.49 / hr.
$18.58 - $20.04
17% of jobs
$20.04 - $21.50
11% of jobs
$22.50 is the 75th percentile. Wages above this are outliers.
$21.50 - $22.97
12% of jobs
$22.97 - $24.43
7% of jobs
$24.43 - $25.90
6% of jobs
$25.90 - $27.36
4% of jobs
$27.36 - $28.82
2% of jobs
$28.82 - $30.29
1% of jobs
$14
$21
$30
How much do 3rd shift workforce scheduler jobs pay per hour?

Other
Posted 24 days ago
Job description
Department: Workforce Management (WFM)
Reports To: Workforce Supervisor
The Workforce Scheduler is responsible for creating, maintaining, and optimizing staff schedules for a large call center of 12,000+ employees. This role ensures accurate scheduling to meet customer demand, achieve service level goals, and maintain compliance with labor agreements and company policies. The scheduler will collaborate with operations leaders and workforce management teams to balance efficiency, fairness, and employee satisfaction.
Key ResponsibilitiesScheduling & Shift Management-Update and maintain Client IDPs
-Develop, publish, and maintain accurate employee schedules across multiple lines of business, shifts, and locations.
- Allocate shifts based on forecasted demand, staffing requirements, employee availability, and labor rules.
- Manage schedule changes, including shift swaps, time-off requests, overtime assignments, and exceptions.
- Ensure schedules comply with local labor laws, union agreements (if applicable), and company policies.
- Monitor intraday performance and collaborate with real-time analysts to make adjustments to schedules as needed.
- Respond quickly to unexpected call volume spikes, absenteeism, or system outages by adjusting breaks, lunches, or reassigning staff.
- Partner with operations leaders, supervisors, and workforce planners to align schedules with staffing plans and service goals.
- Serve as a point of contact for scheduling-related questions and concerns from employees and managers.
- Communicate scheduling policies, guidelines, and updates clearly to employees and stakeholders.
- Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Track schedule adherence, time-off balances, and exception codes.
- Produce reports on scheduling accuracy, utilization, and adherence to identify trends and opportunities for improvement.
- High school diploma or equivalent required (Bachelor’s degree preferred).
- 2–4 years of experience in workforce scheduling, call center operations, or workforce management.
- Experience working in large-scale call centers (5,000+ employees preferred).
- Proficiency in workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Strong organizational skills with attention to detail and accuracy.
- Ability to balance operational needs with employee preferences fairly.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills, with the ability to react quickly in a fast-paced environment.
- Intermediate to advanced Excel or reporting tool skills.
- Schedule accuracy and coverage percentage.
- Schedule adherence and shrinkage management.
- Overtime and under-time utilization.
- Employee satisfaction with scheduling processes.
- Service level consistency.