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3Rd Shift Workforce Scheduler Jobs (NOW HIRING)

Alliance Workforce

Assemblers- 3rd Shift

Tampa, FL

$16/hr

This position is currently working a temporary 6:00 PM-6:00 AM schedule through this Sunday before ... Alliance Workforce Solutions - Tampa 5406 Hoover Blvd., Suite 7 Tampa, FL 33634 Office: (813) 872 ...

Delta Workforce

Process Tech - 3rd Shift

Portage, MI

$18 - $30/hr

Delta Workforce is hiring a 3rd shift process technician for a plastic mold facility in Portage ... Skills to perform process parameters of all presses operating during scheduled shift * Excellent ...

G&D Integrated

3rd Shift Production Supervisor

Morton, IL · On-site

$55K - $65K/yr

Insures workforce is within production standards for efficiency. Provides staff with sufficient ... Assign scheduled tasks and manage work flow for the shift per customers' orders. * Manage customer ...

Brakebush Brothers, Inc.

Bagger Operator- 3rd Shift

Irving, TX · On-site

$16.25 - $19.75/hr

Irving - 3rd Shift IQF Line 2 Classification: Nonexempt Position: Machine Specialist I (Bagger ... Throughout the years, with the help of a dedicated, experienced workforce, Brakebush has kept the ...

Brakebush Brothers, Inc.

Bagger Operator- 3rd Shift

Irving, TX · On-site

$16.25 - $19.75/hr

Irving - 3rd Shift IQF Line 2 Classification: Nonexempt Position: Machine Specialist I (Bagger ... Throughout the years, with the help of a dedicated, experienced workforce, Brakebush has kept the ...

Express Employment Professionals - Meriden, CT

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3rd Shift Production Supervisor

Norwich, CT · On-site

$24 - $27/hr

Production Supervisor - 3rd Shift Norwich, CT Pay: $24.00-$27.00/hour Schedule: 10:00 PM - 6:30 AM English/Spanish Bilingual Preferred Lead a Team. Maintain Quality. Keep Operations Running. A ...

New

HyPro Inc

Shift Supervisor (3rd Shift)

Platteville, WI · On-site

3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...

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All Jobs3Rd Shift Workforce Scheduler Jobs

3Rd Shift Workforce Scheduler information

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How much do 3rd shift workforce scheduler jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for 3rd shift workforce scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Workforce Scheduler jobs? The most popular types of Workforce Scheduler jobs are:
3Rd Shift Workforce Scheduler jobs near you
Infographic showing various 3Rd Shift Workforce Scheduler job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Scheduler BR Workforce Management

acttoday

Blountville, TN • On-site

Other

Posted 2 days ago

New

Job description

Workforce Scheduler

Department: Workforce Management (WFM)
Reports To: Workforce Supervisor

Position Overview

The Workforce Scheduler is responsible for creating, maintaining, and optimizing staff schedules for a large call center of 12,000+ employees. This role ensures accurate scheduling to meet customer demand, achieve service level goals, and maintain compliance with labor agreements and company policies. The scheduler will collaborate with operations leaders and workforce management teams to balance efficiency, fairness, and employee satisfaction.

Key ResponsibilitiesScheduling & Shift Management

-Update and maintain Client IDPs

-Develop, publish, and maintain accurate employee schedules across multiple lines of business, shifts, and locations.
- Allocate shifts based on forecasted demand, staffing requirements, employee availability, and labor rules.
- Manage schedule changes, including shift swaps, time-off requests, overtime assignments, and exceptions.
- Ensure schedules comply with local labor laws, union agreements (if applicable), and company policies.

Real-Time Adjustments

- Monitor intraday performance and collaborate with real-time analysts to make adjustments to schedules as needed.
- Respond quickly to unexpected call volume spikes, absenteeism, or system outages by adjusting breaks, lunches, or reassigning staff.

Collaboration & Communication

- Partner with operations leaders, supervisors, and workforce planners to align schedules with staffing plans and service goals.
- Serve as a point of contact for scheduling-related questions and concerns from employees and managers.
- Communicate scheduling policies, guidelines, and updates clearly to employees and stakeholders.

Data Management & Reporting

- Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Track schedule adherence, time-off balances, and exception codes.
- Produce reports on scheduling accuracy, utilization, and adherence to identify trends and opportunities for improvement.

QualificationsEducation & Experience

- High school diploma or equivalent required (Bachelor’s degree preferred).
- 2–4 years of experience in workforce scheduling, call center operations, or workforce management.
- Experience working in large-scale call centers (5,000+ employees preferred).

Skills & Competencies

- Proficiency in workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Strong organizational skills with attention to detail and accuracy.
- Ability to balance operational needs with employee preferences fairly.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills, with the ability to react quickly in a fast-paced environment.
- Intermediate to advanced Excel or reporting tool skills.

Key Performance Indicators (KPIs)

- Schedule accuracy and coverage percentage.
- Schedule adherence and shrinkage management.
- Overtime and under-time utilization.
- Employee satisfaction with scheduling processes.
- Service level consistency.

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