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3Rd Shift Workforce Scheduler Jobs (NOW HIRING)

Tampa, FL Pay: $16.00 per hour Schedule: Monday-Friday | 10:30 PM-7:00 AM Responsibilities ... Alliance Workforce - Tampa Office 5406 Hoover Blvd., Suite 7 Tampa, FL 33634 (813) 872-0001 Apply ...

As a 3rd shift Machine Operator, you will be an integral part of the production department ... In this constantly shifting world, our flexible workforce solutions provide companies with the ...

As a 3rd shift Mechanic, you will be part of the Maintenance Department supporting manufacturing ... MAN), the leading global workforce solutions company, helps organizations transform in a fast ...

Insures workforce is within production standards for efficiency. Provides staff with sufficient ... Assign scheduled tasks and manage work flow for the shift per customers' orders. * Manage customer ...

Machine Operator- 3rd Shift

Irving, TX · On-site

$16.25 - $19.75/hr

Irving - 3rd Shift IQF Line 1 Classification: Nonexempt Position: Machine Operator II (Box Maker ... Throughout the years, with the help of a dedicated, experienced workforce, Brakebush has kept the ...

Schedule: Monday-Friday, 11:00 PM - 7:00 AM Shift: 3rd Shift Immediate Interviews Available ... Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To ...

3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...

3rd Shift Supervisor With over 45 years of manufacturing and assembly experience, HyPro, Inc. is a ... Primary Responsibilities: · Overseeing the production process, drawing up a production schedule · ...

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3Rd Shift Workforce Scheduler information

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How much do 3rd shift workforce scheduler jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for 3rd shift workforce scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Workforce Scheduler jobs? The most popular types of Workforce Scheduler jobs are:
Infographic showing various 3Rd Shift Workforce Scheduler job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Scheduler BR Workforce Management

acttoday

Blountville, TN • On-site

Other

Posted 24 days ago


Job description

Workforce Scheduler

Department: Workforce Management (WFM)
Reports To: Workforce Supervisor

Position Overview

The Workforce Scheduler is responsible for creating, maintaining, and optimizing staff schedules for a large call center of 12,000+ employees. This role ensures accurate scheduling to meet customer demand, achieve service level goals, and maintain compliance with labor agreements and company policies. The scheduler will collaborate with operations leaders and workforce management teams to balance efficiency, fairness, and employee satisfaction.

Key ResponsibilitiesScheduling & Shift Management

-Update and maintain Client IDPs

-Develop, publish, and maintain accurate employee schedules across multiple lines of business, shifts, and locations.
- Allocate shifts based on forecasted demand, staffing requirements, employee availability, and labor rules.
- Manage schedule changes, including shift swaps, time-off requests, overtime assignments, and exceptions.
- Ensure schedules comply with local labor laws, union agreements (if applicable), and company policies.

Real-Time Adjustments

- Monitor intraday performance and collaborate with real-time analysts to make adjustments to schedules as needed.
- Respond quickly to unexpected call volume spikes, absenteeism, or system outages by adjusting breaks, lunches, or reassigning staff.

Collaboration & Communication

- Partner with operations leaders, supervisors, and workforce planners to align schedules with staffing plans and service goals.
- Serve as a point of contact for scheduling-related questions and concerns from employees and managers.
- Communicate scheduling policies, guidelines, and updates clearly to employees and stakeholders.

Data Management & Reporting

- Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Track schedule adherence, time-off balances, and exception codes.
- Produce reports on scheduling accuracy, utilization, and adherence to identify trends and opportunities for improvement.

QualificationsEducation & Experience

- High school diploma or equivalent required (Bachelor’s degree preferred).
- 2–4 years of experience in workforce scheduling, call center operations, or workforce management.
- Experience working in large-scale call centers (5,000+ employees preferred).

Skills & Competencies

- Proficiency in workforce management systems (e.g., NICE IEX, Verint, Aspect).
- Strong organizational skills with attention to detail and accuracy.
- Ability to balance operational needs with employee preferences fairly.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills, with the ability to react quickly in a fast-paced environment.
- Intermediate to advanced Excel or reporting tool skills.

Key Performance Indicators (KPIs)

- Schedule accuracy and coverage percentage.
- Schedule adherence and shrinkage management.
- Overtime and under-time utilization.
- Employee satisfaction with scheduling processes.
- Service level consistency.