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Flexible Workforce Scheduler Jobs (NOW HIRING)

Scheduler

New Bedford, MA

$19 - $24.50/hr

Can be flexible on what those times are* LifeStream is an equal opportunity employer About ... Position Summary The Workforce Scheduler works closely with program supervisors and staff to ...

Scheduler

New Bedford, MA · On-site

$19 - $24.50/hr

Can be flexible on what those times are* LifeStream is an equal opportunity employer About ... Position Summary The Workforce Scheduler works closely with program supervisors and staff to ...

As a Workforce Optimization Scheduler, you will develop and manage labor schedules using advanced ... flexible spending accounts and paid time off. This position is located onsite at our facility in ...

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Flexible Workforce Scheduler information

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How much do flexible workforce scheduler jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for flexible workforce scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Workforce Scheduler jobs? The most popular types of Workforce Scheduler jobs are:
Infographic showing various Flexible Workforce Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Workforce Scheduler | Philippines

Peak Support LLC

Cambridge, MA • On-site

Full-time

Re-posted 2 days ago


Job description

Description:

Peak Support is looking for a Workforce Scheduler to help ensure optimal staffing coverage and operational efficiency across our teams. This role partners closely with Workforce Management and Operations to create effective schedules, monitor staffing trends, and support business needs through data-driven workforce planning.


Key Responsibilities:

  • Staffing & Scheduling Management:
    Design, manage, and maintain staffing schedules to ensure optimal coverage across all shifts. Adjust schedules proactively based on staffing requirements, shrinkage trends, and business requirements.
  • Collaboration & Communication:
    Partner closely with the WFM Capacity Planner and Operations team to ensure resources are utilized effectively. Liaise with Operations team leaders to confirm schedules and resolve any conflicts or discrepancies.
  • Performance Monitoring & Reporting:
    Track weekly shrinkage and make necessary adjustments to maintain healthy staffing levels. Develop and maintain reports to monitor performance and provide actionable insights to leadership.
  • Process Improvement:
    Continuously evaluate and enhance scheduling processes, offering recommendations to improve efficiency, cost-effectiveness, and employee satisfaction.
  • Stakeholder Engagement:
    Participate in meetings with clients and internal stakeholders to present scheduling insights and ensure alignment with service delivery expectations.
  • Operational Support:
    Collaborate with Operations Leadership to meet client staffing requirements and service goals. Maintain flexibility to adjust schedules in real-time based on changing business conditions.
  • Adaptability & Flexibility:
    Demonstrate high adaptability to shifting client demands and operational changes. Willing and able to work flexible shifts, including overtime, to support business continuity and service excellence.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and exceptional work environment for our team members.


We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.


Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.


Requirements:
  • At least 2 years of working experience as a Workforce Scheduler.
  • Proven experience in workforce management or scheduling in a fast-paced, service-oriented environment.
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Proficiency in WFM tools and reporting systems.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and collaborate effectively across teams.
  • Highly flexible and responsive to changing business needs and client requirements.
  • Willingness to work varied shifts and extended hours when necessary.