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3Rd Shift Verizon Wireless Call Center Jobs (NOW HIRING)

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience ... 3rd shift and at least one day of the weekend. Indianapolis, IN; Newport, KY; Cincinatti, OH ...

WICom Inc.

Wireless Sales Consultant

Washington, DC · On-site

Training & development Wireless Zone - A Verizon Premium Retailer, currently has an opening for a ... Following up on customer inquiries and promoting services through warm call leads. * Ensuring the ...

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How much do 3rd shift verizon wireless call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 3rd shift verizon wireless call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a 3rd shift Verizon Wireless call center representative?

A 3rd Shift Verizon Wireless Call Center job involves working overnight hours to provide customer support for Verizon Wireless customers. Employees in this role handle inquiries, troubleshoot technical issues, process account changes, and assist with billing questions during the late evening and overnight hours. The 3rd shift is typically outside of standard business hours, often running from late evening to early morning. This schedule is ideal for individuals who prefer working at night or need a non-traditional work schedule.

What are the unique challenges of working the 3rd shift at a Verizon Wireless call center, and how are they typically addressed?

Working the 3rd shift at a Verizon Wireless Call Center often involves handling customer calls during late-night and early-morning hours. One unique challenge is maintaining high energy and focus during non-traditional hours, which can impact work-life balance and sleep schedules. However, call volume may be lower than daytime shifts, allowing for more in-depth customer support and troubleshooting. Employers typically address these challenges by providing shift differentials, wellness resources, and opportunities for flexible scheduling. Team collaboration is encouraged through virtual check-ins and communication tools, ensuring 3rd shift employees stay connected with colleagues on other shifts.

What are the key skills and qualifications needed to thrive as a 3rd shift Verizon Wireless call center representative, and why are they important?

To thrive as a 3rd Shift Verizon Wireless Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer proficiency are typically required. Patience, resilience, and the ability to remain calm under pressure are essential soft skills for handling customer inquiries and resolving issues during late or overnight hours. These competencies ensure excellent customer service, efficient issue resolution, and reliable support during non-standard hours when supervision may be limited.

What is the difference between 3Rd Shift Verizon Wireless Call Center vs Customer Service Representative?

Aspect3Rd Shift Verizon Wireless Call CenterCustomer Service Representative
Work EnvironmentCall center, inbound/outbound calls, fast-pacedOffice or retail, face-to-face or phone interactions
Required CredentialsHigh school diploma, customer service skills, sometimes technical knowledgeHigh school diploma, communication skills, basic tech knowledge
Industry UsageTelecommunications, customer support for VerizonVarious industries including retail, telecom, finance

The 3Rd Shift Verizon Wireless Call Center primarily involves handling customer inquiries via phone during overnight hours within the telecommunications industry. In contrast, a Customer Service Representative may work in diverse settings and industries, often during daytime shifts. Both roles require strong communication skills and a high school diploma, but the call center role emphasizes technical knowledge related to Verizon services and working night shifts.

More about 3Rd Shift Verizon Wireless Call Center jobs

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What are the most commonly searched types of Verizon Wireless Call Center jobs?

The most popular types of Verizon Wireless Call Center jobs are:

What states have the most 3Rd Shift Verizon Wireless Call Center jobs?

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The top searched job categories for 3Rd Shift Verizon Wireless Call Center jobs are:

3Rd Shift Verizon Wireless Call Center jobs near you
Infographic showing various 3Rd Shift Verizon Wireless Call Center job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Wireless Retail Store Manager

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Northport, NY • On-site

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Verizon Wireless Retail Store Manager
Your Wireless – Verizon Wireless Premium Retailer
Location: Northport, New York
Compensation: Up to $31.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.
Full Time
Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We are hiring experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.
As a Your Wireless, Verizon Wireless Retail Store Manager, your role is Lead, Coach, and Inspire your team of Verizon Wireless Retail Sales Associates. The ideal candidate will have significant experience developing employees, has a track record of hitting sales and profit goals, and understands and can execute operational tasks at a retail center.
At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list of benefits for team members and our Verizon Wireless Store Managers are compensated based on location performance and personal sales.
As a Verizon Wireless Retail Store Manager for Your Wireless, you will enjoy some great perks:
  • Strong base-pay, lucrative commission program for personal sales and an unprecedented commission program based on the overall performance of KIPs and sales volume of your location. Our top Store Managers make over $100,000 per year with this program!
  • Flexible Work Schedule.
  • 401k savings program.
  • Great Healthcare program.
  • Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.
As a Verizon Wireless Retail Store Manager for Your Wireless, you will be:
  • Building a positive, customer and goal-oriented environment.
  • Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
  • Meet or exceed both your personal and team key performance indicators and volume goals each month
  • Coach your team members every day so they can provide an exceptional customer experience.
  • Develop your team members skills so they can be move up the career ladder at Your Wireless.
  • Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
  • Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Your Wireless leadership is executed timely and correctly.
  • Set an example of personal and professional conduct for employees and others.
At Your Wireless, we require our Verizon Wireless Retail Store Managers have the following skills and experience:
  • 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
  • Highschool Diploma or equivalent is preferred.
  • Proof of achievement in prior sales roles and leadership roles is required.
  • Ability to lead, coach and inspire your team members.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs dictate.
  • Strong communication and interpersonal skills.
  • Be self-motivated and goal oriented.
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer experience through simplicity. We don’t like to complicate things.
To learn more about Your Wireless visit www.YourWirelessInc.com
Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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