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3Rd Shift Remote Desktop Support Engineer Jobs in Madison, WI

ServiceNow IRM Developer (remote)

Arlington, WI ยท Remote

$55.25 - $76/hr

ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

ServiceNow IRM Developer (remote)

Arlington, WI ยท Remote

$55.25 - $76/hr

ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

ServiceNow IRM Developer (remote)

Arlington, WI ยท Remote

$55.25 - $76/hr

ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

ServiceNow IRM Developer (remote)

Arlington, WI ยท Remote

$55.25 - $76/hr

ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

ServiceNow IRM Developer (remote)

Arlington, WI ยท Remote

$55.25 - $76/hr

ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

ServiceNow IRM Developer (remote)

Arlington, WI ยท Remote

$55.25 - $76/hr

ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

... join our engineering team. In this role, you will help maintain and support the technical ... Support studio and remote operations: Troubleshoot and maintain studio equipment and remote ...

Software Engineer/Developer III Job Summary: What is WIDA? For over 20 years, WIDA has provided a ... We will be happy to support and address questions about remote work or travel during the interview ...

Process Engineer

Janesville, WI ยท On-site +1

$90K - $132K/yr

Hybrid or remote work arrangement will be considered. While our headquarters is located in ... Liquid tanks, support structures, and interconnecting piping and valves * Instruments for systems

Structural Engineer

Janesville, WI ยท On-site +1

$100K - $149K/yr

Hybrid or remote work arrangement will be considered. While our headquarters is located in ... and support. Specific tasks include: * Coordinate with other project groups and vendors to ...

Data Engineer

Madison, WI

$115K - $138K/yr

... support analytics and business intelligence initiatives. The ideal candidate will have a deep ... This is a remote position with periodic on-site presence required. Candidates must live and work in ...

Mechanical Engineer

Janesville, WI ยท On-site +1

$76K - $150K/yr

Hybrid or remote work arrangement will be considered. While our headquarters is located in ... Engineering support of an active construction site * Knowledge of and experience in supporting ...

Showing results 41-60

3Rd Shift Remote Desktop Support Engineer information

See Madison, WI salary details

$10

$27

$46

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Madison, WI is $27.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $31.01 per hour, depending on experience, location, and employer.

What is a 3rd shift remote desktop support engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd shift remote desktop support engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd shift remote desktop support engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Madison, WI?

For 3Rd Shift Remote Desktop Support Engineer jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Remote Desktop Support Engineer jobs in Madison, WI look for?

The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Madison, WI are:

Infographic showing various 3Rd Shift Remote Desktop Support Engineer job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,579 per year, or $27.2 per hour.

ServiceNow IRM Developer (remote)

System One

Arlington, WI โ€ข Remote

$55.25 - $76/hr

Contractor

Re-posted 17 days ago


Job description

Job Title: ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote – offsite

Responsibilities

  • Design, develop, and implement ServiceNow IRM solutions—including custom applications, workflows, forms, UI policies, business rules, and integrations—ensuring alignment with business and technical requirements.
  • Configure and maintain ServiceNow modules, primarily IRM, following best practices for maintainability and performance.
  • Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches.
  • Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization.
  • Develop and support integrations with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) using REST, SOAP, APIs, and IntegrationHub, ensuring secure data exchange.
  • Ensure compliance by participating in code reviews, maintaining version control, ensuring security/privacy compliance, and contributing to technical documentation.
  • Build and maintain custom capabilities utilizing the Audit Management component of IRM.
  • Use JavaScript to develop integrations, business rules, and other components to meet client objectives.
  • Work with client base to develop and configure user interface components to meet client needs.
Requirements
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 3–5+ years of ServiceNow development or technical consulting experience.
  • Proven experience delivering at least one full-cycle ServiceNow implementation.
  • Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture.
  • Experience with Flow Designer, IntegrationHub, and Service Portal development.
  • Proven experience with UI Builder and Workspace configuration/manipulation.
  • Hands-on experience with ServiceNow integrations and API-based data exchange.
  • Familiarity with Agile delivery (Scrum or SAFe).
  • Strong understanding of ITIL and enterprise service management practices.
  • Excellent problem-solving and debugging skills.
  • Strong communication and client-facing presentation abilities.

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System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US