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311 Operator Jobs in Indiana (NOW HIRING)

Operator

Columbia City, IN ยท On-site

$16 - $21/hr

Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.

Operator

Columbia City, IN ยท On-site

$16 - $21/hr

Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.

Operator

Indianapolis, IN ยท On-site

$16 - $17/hr

Production Operator Join Our Team & Earn a Bonus! We're currently offering a $1,000 hiring bonus for new assembly team hires who start between April 13 and May 31st, 2026. Bonus is paid after 90 days ...

Operator-US

Frankfort, IN ยท On-site

$16.50 - $21.75/hr

The purpose of the Operator position is to carry out the processes of: loading and unloading product, storing product and maintaining the grounds, buildings and equipment used during operations. This ...

Operator

Indianapolis, IN ยท On-site

$16 - $18/hr

Production Operator Join Our Team & Earn a Bonus! We're currently offering a $1,000 hiring bonus for new assembly team hires who start between April 13 and May 31st, 2026. Bonus is paid after 90 days ...

Operator-US

Mount Vernon, IN

$16 - $21/hr

The purpose of the Operator position is to carry out the processes of: loading and unloading product, storing product and maintaining the grounds, buildings and equipment used during operations. This ...

Operator

Indianapolis, IN ยท On-site

$16/hr

Production Operator Join Our Team & Earn a Bonus! We're currently offering a $1,000 hiring bonus for new assembly team hires who start between April 13 and May 31st, 2026. Bonus is paid after 90 days ...

Operator-US

Frankfort, IN

$16.50 - $21.75/hr

The purpose of the Operator position is to carry out the processes of: loading and unloading product, storing product and maintaining the grounds, buildings and equipment used during operations. This ...

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Showing results 1-20

311 Operator information

See Indiana salary details

$10

$19

$27

How much do 311 operator jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for 311 operator in Indiana is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 311 Operator position, and why are they important?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a typical workday look like for a 311 Operator?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 Operator job?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What are the most commonly searched types of 311 Operator jobs in Indiana? The most popular types of 311 Operator jobs in Indiana are:
Infographic showing various 311 Operator job openings in Indiana as of July 2026, with employment types broken down into 73% Full Time, 19% Part Time, 1% Temporary, 5% Contract, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,716 per year, or $19.1 per hour.
Operator

Operator

Sotera Health

Columbia City, IN โ€ข On-site

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations. Loads and unloads product, completed the required paperwork and assists the Shift Supervisor/Process Supervisor in the safe operation of the system.

Responsibilities

  • Responsible for operation of the plant in the absence of the Shift Supervisor and/or Process Supervisor.
  • Under the direction of the Process Supervisor:
    • Prepares dosimeters for work orders scheduled to be run.
    • Operates and takes readings on the dosimeter reader.
    • Assembles processed dosimeters with run data sheet, work orders and load/unload sheets.
    • Maintains accurate downtime and system configuration log.
  • Records input, dosimeter and unload information in the computer.
  • Familiar with and able to perform emergency procedures required by license.
  • Reports system problems to the Maintenance Supervisor or Maintenance Technician.
  • Knows how to replace designated mechanical components of the system and assists Maintenance as required.
  • Assist with other tasks as assigned by Supervisor.
  • SUPERVISION GIVEN: Oversees the work of others.

Qualifications

  • High School Diploma or GED.
  • Thirty (30) days of experience working in a sterilization environment and meeting training requirements.
  • Must be able to read, write and speak fluent English.
  • Must be able to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals.
  • Must be willing to work established shifts.
  • Must be able to lift a minimum of 50 pounds and perform repetitive bending and lifting motions over a period of time.
  • Must have forklift driving experience.
  • Computer skills desired.

Training Required

  • Must complete all required training for an "Operator" outlined in the training manual.

Benefits

Sotera Health offers a competitive benefits package that includes:

  • Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
  • 401(k) program with Company match that immediately vests
  • Paid holidays, vacation and sick time
  • Free financial planning assistance
  • Paid parental leave
  • Education assistance
  • Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
  • Employee Assistance Program (EAP)

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply.

VEVRAA Federal Contractor

Sotera Health goes to market through its three best-in-class businesses - Sterigenics, Nordion and Nelson Labs. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.