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2Nd Shift Customer Service Jobs in Spring, TX (NOW HIRING)

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently ... Our Wire Cutters process material cuts according to customer specifications, record distribution ...

Packaging Specialist - 2nd Shift Location: Houston, TX 77028 Pay: $20.00 per hour | Weekly Pay ... Package finished products according to customer specifications. * Verify labels, counts, and ...

... customer requirements and certify that all store material is organized and clearly identified. -Ensures maintenance of equipment, including company vehicles, in compliance with city, state, and ...

Chase - 2nd Shift

Conroe, TX · On-site

$17 - $31.30/hr

Communicates effectively with supporting departments and distribution facilities to ensure timely and accurate customer order fulfillment. * Compiles educational materials, training, and ...

Chase - 2nd Shift

Conroe, TX · On-site

$17 - $31.30/hr

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for ...

New

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for ...

Courier- 2nd Shift

Houston, TX · On-site

$15 - $19/hr

Interact with a variety of clients and commit to customer-focused service. * Champion safety ... Scheduled Weekly Hours: 40 Work Shift: 2nd Shift (United States of America) Job Category: Courier ...

CSR

Katy, TX · On-site

$13.75 - $18.75/hr

We've got great jobs for people just starting out in the workforce, looking for a flexible second ... You will be asked to participate in pre-shift temperature screenings and symptom checks, and to ...

CSR

Humble, TX · On-site

$13.75 - $18.75/hr

We've got great jobs for people just starting out in the workforce, looking for a flexible second ... You will be asked to participate in pre-shift temperature screenings and symptom checks, and to ...

CNC Lead (2nd Shift)

Spring, TX · On-site

$17.75 - $23.50/hr

... customer drawings and specifications. We also offer in-house plating and coating services for ... Lead shift with minimal to no supervision required * Recognize and identify problem areas and ...

Be Seen First

... for 2nd shift. Vi-TECH employees enjoy a generous compensation package, including the following ... Climate Controlled Shop - COLD A/C Vi-TECH provides a wide variety of services for the industrial ...

Warehouse 1st and 2nd Shift

Houston, TX

$13.75 - $16.50/hr

WAREHOUSE ASSOCIATE FIRST AND SECOND SHIFT** We are looking for a Warehouse Associate to join our ... Read customers order, shipping order, or requisition to determine items to be gathered * Sort and ...

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2Nd Shift Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do 2nd shift customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for 2nd shift customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

What are some common challenges faced by 2nd shift customer service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What is a 2nd shift customer service job?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What are the key skills and qualifications needed to thrive as a 2nd shift customer service representative?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.
What are the most commonly searched types of Customer Service jobs in Spring, TX? The most popular types of Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for 2Nd Shift Customer Service jobs? Cities near Spring, TX with the most 2Nd Shift Customer Service job openings:
Infographic showing various 2Nd Shift Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Wire Cutter - 2nd Shift

Service Wire

Houston, TX

$15K/yr

Full-time

Re-posted 21 days ago


Service Wire rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a 2nd shift Wire Cutter in Houston, TX If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you! No experience required- we provide full training!
 
Position Summary:
Our Wire Cutters process material cuts according to customer specifications, record distribution data in order to expedite and prepare orders for shipment. They also work to maintain inventory stock and an organized warehouse, and transport wire and materials throughout the facility using a forklift.
 
 
Tasks/Duties/Responsibilities:
  • Cut wire to specified length based on customer requirements
  • Palletize and prepare orders for shipment
  • Record all material information to include: item code, damage, reel number, miscuts, location, and cut information, etc.
  • Process orders based on urgency and expedite accordingly
  • Assist with inventory control and maintaining stock levels
  • Maintain safety standards and clean/organized work environment
  • Additional duties as assigned by supervisor
Knowledge/Skills/Requirements:
  • High School Diploma/GED (General Equivalency Diploma) or one year related industrial experience or equivalent training
  • Demonstrate strong basic math and measuring skills
  • Ability to read, comprehend, and respond to general instructions, direction, and correspondence, both oral and written
  • Cooperatively works and interacts with members various departments * Personal protective equipment is required
  • Continuous participation in company safety training
  • Company forklift operation training and certification
Physical Demands/Work Environment
  • Temperatures may be impacted by extreme outdoor weather in plant and warehouse
  • Regularly stands, bends, and reaches for extended periods
  • Regularly moves about the facility
  • Regularly lifts and moves materials up to 50 pounds
  • Regularly uses hand and finger dexterity to adjust and manipulate controls, tools, and objects
  • Occasionally required to move up to 100 pounds by pushing, pulling, or sliding material. Assistance provided as needed
  • Visual inspection of material quality required
  • Must be able to work in hot and cold environments without climate-control.
  • In-person attendance is an essential function of the job
Shift Schedule and Information
  • Must be available to work 2:30pm - 11pm.
The perks of joining our Team
  • Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
  • Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually
  • Predictable, set schedules that support work-life balance - no rotating shifts
  • 401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
  • Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
  • Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
  • Annual bonus potential up to $3,000 - through performance incentive programs
  • Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
  • See all benefits we offer here

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