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2Nd Shift Customer Service Jobs in Spring, TX (NOW HIRING)

CVS Health

Chase - 2nd Shift

Conroe, TX · On-site

$17 - $31.30/hr

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for ...

Advance Auto Parts

2nd shift Supervisor

Houston, TX · On-site

... customer requirements and certify that all store material is organized and clearly identified. -Ensures maintenance of equipment, including company vehicles, in compliance with city, state, and ...

Service Wire

Wire Cutter - 2nd Shift

Houston, TX

$15K/yr

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently ... Our Wire Cutters process material cuts according to customer specifications, record distribution ...

Service Wire

Wire Cutter - 2nd Shift

Houston, TX · On-site

$15K/yr

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently ... Our Wire Cutters process material cuts according to customer specifications, record distribution ...

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All Jobs2Nd Shift Customer Service Jobs2Nd Shift Customer Service Jobs in Spring, TX

2Nd Shift Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do 2nd shift customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for 2nd shift customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

What are some common challenges faced by 2nd shift customer service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What is a 2nd shift customer service job?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What are the key skills and qualifications needed to thrive as a 2nd shift customer service representative?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.
What are the most commonly searched types of Customer Service jobs in Spring, TX? The most popular types of Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for 2Nd Shift Customer Service jobs? Cities near Spring, TX with the most 2Nd Shift Customer Service job openings:
2Nd Shift Customer Service jobs near you
Infographic showing various 2Nd Shift Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Chase - 2nd Shift

CVS Health

Conroe, TX • On-site

$17 - $31.30/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,329 frontline employees who took The Breakroom Quiz

88th of 111 rated pharmacies

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We are seeking a reliable Chase associate to help coordinate daily activities within our distribution environment. This role is responsible for accurately overseeing the distribution of supplies, packages, and more within the department. If you enjoy working in a fast-paced environment and value accuracy and efficiency, this is a great opportunity for you!

Position Summary

Conducts pulling of replenishments by utilizing and operating powered equipment. Builds pallets for stocking with cases of product. Follows safety procedures while operating powered equipment throughout the warehouse.

Primary Job Duties & Responsibilities

  • Assiststhe distribution department with the overseeing of incoming materials, supplies, equipment, and packages.

  • Inspects warehouse equipment and machinery to pinpoint unsafe conditions for accident prevention.

  • Loads and unloads pallets using heavy operating machinery, such as forklifts and/or overhead cranes.

  • Maintains standard operating procedures throughout the warehousing department to meet safety and regulatory compliance.

  • Communicates effectively with supporting departments and distribution facilities to ensuretimelyandaccuratecustomer order fulfillment.

  • Compiles educational materials, training, and presentations to instruct staff members on health and safety matters within the distribution department.

  • Monitors inventory levels in the distribution department and processes stock transfer requests and purchase orders to ensure materials are ordered ina timelyand cost-effective manner.

  • Observes the condition of the distribution facility and makes notations to share with leadership for improvement recommendations.

  • Collects statistical data ondistributionoperation times and develops a pragmatic approach tooptimizeprocesses.

Education

  • High school diploma or equivalent required.

Prior Relevant Work Experience

  • 0-1 year

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.

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