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2Nd Shift Customer Service Jobs in Racine, WI (NOW HIRING)

Halpin Staffing Services

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2nd Shift Bilingual Receptionist

Racine, WI · On-site

$20 - $22/hr

* Bilingual ( They do a lot of translating on 2nd shift . * Have the ability to watch the front and ... Services helps companies find great people and job seekers find great jobs.

New

On-site Staffing Services

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Production Worker 2nd shift

Franklin, WI · On-site

$20/hr

On-site Staffing Services is seeking a Production Worker on the 2nd shift to join a great company in the Franklin area. This company specializes in hard chrome plating, sulfamate nickel plating ...

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Showing results 21-40

All Jobs2Nd Shift Customer Service Jobs2Nd Shift Customer Service Jobs in Racine, WI

2Nd Shift Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do 2nd shift customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for 2nd shift customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a 2nd shift customer service job?

2nd Shift Customer Service jobs are positions where employees assist customers during the 'second shift,' typically in the late afternoon and evening hours, such as 3 p.m. to 11 p.m. or similar. These roles involve answering customer inquiries, resolving complaints, and providing product or service information via phone, email, or chat. Working the 2nd shift is common in businesses that offer extended or 24/7 support, such as call centers, retail, and tech support companies. This schedule can be beneficial for those who prefer working later in the day or need flexibility for daytime commitments.

What are the key skills and qualifications needed to thrive as a 2nd shift customer service representative?

To thrive as a 2nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency are commonly required. Patience, adaptability to late hours, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure effective customer support, satisfaction, and smooth operations during non-standard business hours.

What are some common challenges faced by 2nd shift customer service representatives, and how can they be managed?

2nd Shift Customer Service representatives often work during evenings or late afternoons, which can mean handling a higher volume of urgent or escalated inquiries as daytime staff leave. This shift sometimes involves working with limited on-site support, requiring strong problem-solving skills and independence. To manage these challenges, it's important to communicate effectively with team members across different shifts, stay organized, and utilize available resources and documentation. Building a strong rapport with your team and developing a clear understanding of escalation procedures can also help ensure smooth operations.

What is the difference between 2Nd Shift Customer Service vs Customer Support Specialist?

Aspect2Nd Shift Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; additional certifications are a plus
Work EnvironmentCall centers, retail, or office settings during evening hoursOffice or remote settings, often during standard business hours or flexible shifts
Industry UsageCommon in retail, telecommunications, and service industriesUsed across tech, retail, and service sectors
Search & Comparison IntentOften compared for shift timing and responsibilitiesCompared for role scope and customer interaction

While both roles involve assisting customers, 2Nd Shift Customer Service typically focuses on evening shift support in retail or service industries, whereas Customer Support Specialist may work during regular hours and handle more technical or detailed inquiries. The main difference lies in shift timing and specific job scope, but both require strong communication skills and customer focus.

What are the most commonly searched types of Customer Service jobs in Racine, WI?

The most popular types of Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for 2Nd Shift Customer Service jobs?

Cities near Racine, WI with the most 2Nd Shift Customer Service job openings:

2Nd Shift Customer Service jobs near you
Infographic showing various 2Nd Shift Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

CNC Machinist - 2nd Shift

Milwaukee, WI • On-site

Integrity Trade Services
See more jobs at Integrity Trade Servicesexternal

$25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Position: CNC Machinist - 2nd Shift Pay: $25.00+/hr Based on experience.
Shift: 2nd shift Location: Milwaukee, WI
Integrity Trade Services is hiring a CNC Machinist to start IMMEDIATELY at $25.00+/hr. Based on Experience. Receive comprehensive benefits through ITS upon hire!
Responsibilities
  • Read and interpret blueprint specifications to determine procedures
  • Set up, adjust, and operate CNC machines with minimal supervision
  • Perform complex machine setups and critical machining operations
  • Use precision measuring devices to ensure accuracy
  • Troubleshoot and resolve machine, tooling, or material issues
  • Conduct preventive maintenance on tools and equipment
  • Complete all required documentation accurately
  • Follow safety, quality, and sanitation standards

Qualifications
  • 1-3 years of skilled trades training in machine tool operations
  • 1-2 years of related work experience
  • Ability to read blueprints, manuals, and instructions
  • Effective communication skills
  • Basic math proficiency (fractions, decimals, rates, ratios, percentages)
  • Strong reasoning and problem-solving skills

Skills
  • CNC machine setup and operation
  • Blueprint reading
  • Precision measurement
  • Tool sharpening
  • Troubleshooting and maintenance
Why choose Integrity Trade Services
At Integrity Trade Services, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, and vision insurance. Join a reputable company that prioritizes safety, fairness, and career development.
Interested? Click Apply and check your email for follow up instructions to complete your candidate profile with us.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Job Order Data:
Title: CNC Machinist - 2nd Shift
Employment Type: Contract
Pay Rate: $25.00
Salary: $0.00
Pay Unit: /hr
Shift: 2nd shift
Start Date: 09/14/2026
Location: Milwaukee, WI
Public Description: (Included above)
Required Skills: CNC Machine, Blue Prints
Additional Skills/Keywords: CNC machine setup, machine operation, blueprint reading, precision measurement, tool sharpening, troubleshooting, preventive maintenance
Benefits: Healthcare, Dental, Vision, Life Insurance, Short-term Disability, 401K, 401k (matching), Accident Ins, Life Critical Illness, Behavioral Health, Identify Theft Protection, RX Membership

Apply