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1St Shift Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help ...

Eaton Plc

Material Handler- 1st Shift - CPO

Raleigh, NC · On-site

$18.50/hr

Material Handler - 1st Shift - CPO Eaton's ES AMER ESS division is currently seeking a Material ... call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be ...

Eaton

Material Handler- 1st Shift - CPO

Raleigh, NC · On-site

$18.50/hr

Eaton's ES AMER ESS division is currently seeking a Material Handler- 1st Shift - CPO at our ... call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be ...

Cushman & Wakefield

Cleaner- 1st Shift

Raleigh, NC · On-site

$13.50 - $16/hr

Job Title Cleaner- 1st Shift Summary The Cleaner will work under the supervision of the Custodial ... call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job ...

Heartfields at Cary

1st Shift Care Manager

Cary, NC · On-site

$15.25 - $19.25/hr

TerraBella Senior Living is hiring Care Givers to join our community HeartFields at Cary 1st Shift ... At Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of ...

TerraBella Senior Living

1st Shift Care Manager

Cary, NC · On-site

$15 - $16/hr

TerraBella Senior Living is hiring Care Givers to join our community HeartFields at Cary 1st Shift ... At Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of ...

Heartfields at Cary

1st Shift Care Manager

Cary, NC

$15 - $16/hr

TerraBella Senior Living is hiring Care Givers to join our community HeartFields at Cary 1st Shift ... At Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of ...

Carmax

Detailer (1st Shift)

Raleigh, NC · On-site

$19.19/hr

Join us in creating a better future- for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration ...

Carmax

Detailer (1st Shift)

Durham, NC · On-site

$19.19/hr

Join us in creating a better future- for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration ...

Carmax

Detailer (1st Shift)

New Hill, NC · On-site

$19.19/hr

Join us in creating a better future- for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration ...

Carmax

Detailer (1st Shift)

Raleigh, NC · On-site

$19.19/hr

Join us in creating a better future- for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration ...

Carmax

Detailer (1st Shift)

Cary, NC · On-site

$19.19/hr

Join us in creating a better future- for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration ...

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Showing results 41-60

All Jobs1St Shift Call Center Jobs1St Shift Call Center Jobs in Raleigh, NC

1St Shift Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do 1st shift call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for 1st shift call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a 1st shift call center?

A 1st shift call center job refers to a customer service or support position where employees work during the first shift of the day, typically starting in the morning and ending in the afternoon (e.g., 8:00 AM to 4:00 PM). These roles involve handling incoming or outgoing calls, assisting customers with inquiries, resolving issues, and providing information about products or services. Working the 1st shift is popular among those who prefer a traditional daytime work schedule and want evenings free.

What are the key skills and qualifications needed to thrive as a 1st shift call center representative?

To thrive as a 1st Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Active listening, patience, and a calm demeanor under pressure are standout soft skills for this role. These skills ensure efficient customer service, quick issue resolution, and a positive experience for both customers and the organization.

What are some common challenges faced by agents working in a 1st shift call center, and how can they be managed?

Agents working in a 1st Shift Call Center often handle high call volumes during peak business hours, which can be demanding and fast-paced. Managing time effectively, staying organized, and utilizing stress-reduction techniques are key to maintaining productivity and delivering quality customer service. Regular team meetings and support from supervisors also help address challenges and foster a collaborative work environment. Embracing feedback and continuous learning enables agents to improve their skills and advance within the company.

What are the most commonly searched types of Call Center jobs in Raleigh, NC?

The most popular types of Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 1St Shift Call Center jobs?

Cities near Raleigh, NC with the most 1St Shift Call Center job openings:

1St Shift Call Center jobs near you
Infographic showing various 1St Shift Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Remote Call Center Associate

MDS Communications

Cary, NC • Remote

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 9 hours ago

Job description

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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