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This position is responsible for providing guidance, education and support to young people in determining the course of their life course and to plan goals regarding education, vocation, living situation as well as other life skills.

Role and Responsibilities

This position provides case management for the residents, and the primary duties include but are not limited to the following:

· Provide positive role-modeling to consumers

o Promote self-esteem

o Promote healthy boundaries

o Promote good hygiene and appropriate personal appearance among young adults

o Reinforce socially acceptable behaviors (ex: manners, eating habits, personal safety)

o Teach and reinforce thoughtful decision making

o Teach and reinforce professionalism in work tasks and employment

· Assessing consumers' history of trauma, strengths and needs

o Develop and monitor Individualized Service Plans

o Create plan and track strengths and needs

· Coordinating Services and Collaboration

o Make necessary referrals to meet consumer's health, well-being, education, mental health, and employment and future planning needs (i.e. Department of Public Health, Department of Family & Children Services, Georgia Department of Labor, employment staffing agencies, local colleges and tech schools, etc.)

o Facilitate and/or participate in Team Meetings for all consumers

o Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to consumers

o Collaborate and consult with other providers and entities in the provision of best care services to consumers

o Monitor the provision of services provided

· Specific services to consumers

o Meet with consumers weekly

o Evaluate individual progress and communicate with consumers and other stakeholders

o Transport residents to and from service-related activities

o Facilitate life skill activities (ex. conflict resolution, anger management, medication management, tutoring) to improve skills needed to live independently

o Providing emotional support in managing daily life

o Communicate with resident advisors, program management, and/or therapist regarding services and needs of residents

o Aid in supporting clients while in The Spot i.e. laundry, hot meals, computer lab

o Audit charts as assigned

o Maintain and record receipts

· Documentation Requirements

o Provide client updates in Case Notes

o Complete Incident Reports as needed prior to shift ending

o Complete Monthly Summary Reports and Purposeful Visits in a timely fashion

o Record in myEvolv portal within 48 hours of contact

o Email monthly summaries to CSM and ILP coordinators by the 10th of month following reporting period

o Ensure medical /dental /clinical appointments are scheduled on calendar

· Performance and Conduct

o Maintain confidentiality of consumer information

o Maintain appropriate professional boundaries

o Follow the CHRIS 180 Code of Ethics

o Follow mandated reporting requirements of GA Code

o Support and maintain an environment of emotional and physical safety for consumers, staff and other stakeholders always

· Demonstrate customer service.

o Always promote positive image of CHRIS 180 programs

o Work as a contributing and collaborative team member

o Respond to consumer and peer needs in a timely fashion

o Answer telephone calls and emails accordingly

o Respond to requests for information from stakeholders in a timely fashion

· Maintain Personal Information and Training.

o Attend and participate in staff meetings as scheduled

o Attend and participate in required training as scheduled

o Maintain required certifications

o Review, understand and are responsible to program policies

o Provide documents in a timely fashion to Human Resources

o Report changes in status to HR as required by policy

TOTAL REWARDS for CHRIS 180

· Competitive Salary

· Competitive 403 (b) benefit defined contribution plan

· Healthcare insurance options including HMO or PPO

· Dental and vision insurance options

· Short term disability paid by CHRIS 180

· Basic life insurance 1x times your salary

· Employee assistance program

· Flexible spending account

· 11 paid holidays

· PTO

· Discounted college tuition for select colleges and universities

· Hybrid/ in-office schedule based on department needs

· 3 - 5 years of experience working with young adults with mental illness and/or substance abuse issues

· Bachelor’s Degree in related fields such as social work, psychology, education counseling is preferred

· Experience in writing incident reports is a must

Schedule

· Life Coaches work an average of 80 hours bi-weekly and is required to be on call monthly.

· The work schedule requires flexibility to meet the needs of the program and availability on an emergency basis. Primary hours are between 9:00am - 6:00pm.

· Due to schedule or other operations necessities, the organization may transfer an employee to another location or shift, either on a temporary or permanent basis as this position is an employee of CHRIS 180, not the program.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.