6 of the Most Popular Types of Head Customer Service Jobs in 2026

See what kind of roles similar to Head Customer Service jobs are hiring now

Top Types Of Head Customer Service Jobs

• Customer Service

  Salary range: $32,000 - $43,500

  Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

• Customer Success

  Salary range: $59,500 - $99,000

  Customer Success is a popular job search query. Most salaries for Customer Success jobs pay between $59,500 (25th percentile) and $99,000 (75th percentile) annually. You’ll find many open positions nationwide for Customer Success job searches hiring now on ZipRecruiter.

• Allegiant Air Customer Service

  Salary range: $30,000 - $38,000

  Allegiant Air Customer Service is a typical job search query Most salaries for Allegiant Air Customer Service jobs pay between $30,000 (25th percentile) and $38,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Allegiant Air Customer Service job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Customer Success Manager

  Salary range: $59,500 - $99,000

  A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

• Director Customer Service

  Salary range: $95,000 - $147,500

  Director Customer Service is a common job search query. Most salaries for Director Customer Service jobs pay between $95,000 (25th percentile) and $147,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Director Customer Service job searches hiring now on ZipRecruiter.

• Customer Service Manager

  Salary range: $41,000 - $70,000

  As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.