10 of the Most Popular Types of Contact Center Analyst Jobs in 2026

See what kind of roles similar to Contact Center Analyst jobs are hiring now

Top Types Of Contact Center Analyst Jobs

• Call Center Analyst

  Salary range: $45,000 - $83,000

  A call center analyst evaluates a customer service call center to help increase quality, efficiency, and customer satisfaction. These professionals specialize in spotting trends, weaknesses, and opportunities for improvement. As a call center analyst, your job duties include tracking and examining call flow, calling patterns, established quality assurance levels, and the rate of call abandonment. You may also interview employees, schedule shifts, prepare reports based on your analysis, and recommend solutions to management.

• Capacity Planning Analyst Call Center

  Salary range: $64,500 - $81,000

  Capacity Planning Analyst Call Center is a more unusual job search query but still may give you interesting job results. Most salaries for Capacity Planning Analyst Call Center jobs pay between $64,500 (25th percentile) and $81,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Capacity Planning Analyst Call Center job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Call Center Analyst

  Salary range: $45,000 - $83,000

  Remote Call Center Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Call Center Analyst jobs pay between $45,000 (25th percentile) and $83,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Remote Call Center Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Fusion Center Analyst

  Salary range: $55,000 - $111,000

  Fusion Center Analyst is a typical job search query Most salaries for Fusion Center Analyst jobs pay between $55,000 (25th percentile) and $111,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Fusion Center Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Hdi Support Center Analyst

  Salary range: $46,000 - $78,500

  Hdi Support Center Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Hdi Support Center Analyst jobs pay between $46,000 (25th percentile) and $78,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Hdi Support Center Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Avaya Contact Center

  Salary range: $40,500 - $133,000

  Avaya Contact Center is a more unusual job search query but still may give you interesting job results. Most salaries for Avaya Contact Center jobs pay between $40,500 (25th percentile) and $133,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Avaya Contact Center job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Call Center Reporting Analyst

  Salary range: $45,000 - $83,000

  Call Center Reporting Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Call Center Reporting Analyst jobs pay between $45,000 (25th percentile) and $83,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Call Center Reporting Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Work From Home Call Quality Analyst

  Salary range: $50,500 - $77,000

  Work From Home Call Quality Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Work From Home Call Quality Analyst jobs pay between $50,500 (25th percentile) and $77,000 (75th percentile) annually. You’ll find many open positions nationwide for Work From Home Call Quality Analyst job searches hiring now on ZipRecruiter.

• Getty Center

  Salary range: $40,000 - $68,500

  Getty Center is a popular job search query. Most salaries for Getty Center jobs pay between $40,000 (25th percentile) and $68,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Getty Center job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Prayer Call Center

  Salary range: $32,000 - $40,000

  Prayer Call Center is a typical job search query Most salaries for Prayer Call Center jobs pay between $32,000 (25th percentile) and $40,000 (75th percentile) annually. There are plenty of open positions nationwide for Prayer Call Center job searches hiring now on ZipRecruiter.