10 of the Most Popular Types of Call Center Qa Jobs in 2026

See what kind of roles similar to Call Center Qa jobs are hiring now

Top Types Of Call Center Qa Jobs

• Virtual Call Center Quality Assurance

  Salary range: $41,000 - $50,000

  Virtual call center quality assurance representatives monitor the performance of call center employees and ensure they adhere to the company's procedures in handling calls. In this remote role, you may contact customers to ask them about the service they received, review reports about remote employees, and monitor a feedback hotline. You also help score each agent based on their performance, check inbound and outbound call logs to see how fast employees resolve problems, and determine whether or not an employee's performance is satisfactory. Virtual call center quality assurance representatives frequently listen to recordings of calls to evaluate employee responses, customer satisfaction, and whether things were handled appropriately during unusually long calls.

• Global Call Center

  Salary range: $32,000 - $40,000

  Global Call Center is a more unusual job search query but still may give you interesting job results. Most salaries for Global Call Center jobs pay between $32,000 (25th percentile) and $40,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Global Call Center job searches hiring now on ZipRecruiter.

• Freelance Virtual Call Center Quality Assurance

  Salary range: $41,000 - $50,000

  Freelance Virtual Call Center Quality Assurance is a more unusual job search query but still may give you interesting job results. Most salaries for Freelance Virtual Call Center Quality Assurance jobs pay between $41,000 (25th percentile) and $50,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Freelance Virtual Call Center Quality Assurance job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Freelance Quality Call Monitoring

  Salary range: $33,500 - $48,000

  Freelance Quality Call Monitoring is a more unusual job search query but still may give you interesting job results. Most salaries for Freelance Quality Call Monitoring jobs pay between $33,500 (25th percentile) and $48,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Freelance Quality Call Monitoring job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• 211 Call Center Specialist

  Salary range: $82,500 - $83,000

  211 Call Center Specialist is a more unusual job search query but still may give you interesting job results. Most salaries for 211 Call Center Specialist jobs pay between $82,500 (25th percentile) and $83,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for 211 Call Center Specialist job searches hiring now on ZipRecruiter.

• Work From Home Cvs Pharmacy Call Center

  Salary range: $36,500 - $45,000

  Work From Home Cvs Pharmacy Call Center is a more unusual job search query but still may give you interesting job results. Most salaries for Work From Home Cvs Pharmacy Call Center jobs pay between $36,500 (25th percentile) and $45,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Work From Home Cvs Pharmacy Call Center job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• From Home Prayer Call Center

  Salary range: $32,000 - $40,000

  From Home Prayer Call Center is a more unusual job search query but still may give you interesting job results. Most salaries for From Home Prayer Call Center jobs pay between $32,000 (25th percentile) and $40,000 (75th percentile) annually. Currently, there are not many open positions nationwide for From Home Prayer Call Center job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Outsourcing Call Center

  Salary range: $32,000 - $40,000

  Outsourcing Call Center is a typical job search query Most salaries for Outsourcing Call Center jobs pay between $32,000 (25th percentile) and $40,000 (75th percentile) annually. You’ll find many open positions nationwide for Outsourcing Call Center job searches hiring now on ZipRecruiter.

• Call Center Reporting Analyst

  Salary range: $45,000 - $83,000

  Call Center Reporting Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Call Center Reporting Analyst jobs pay between $45,000 (25th percentile) and $83,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Call Center Reporting Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Inmate Call Monitoring

  Salary range: $30,500 - $36,000

  Remote Inmate Call Monitoring is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Inmate Call Monitoring jobs pay between $30,500 (25th percentile) and $36,000 (75th percentile) annually. You’ll find many open positions nationwide for Remote Inmate Call Monitoring job searches hiring now on ZipRecruiter.