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Remote Text Chat Agent Jobs Near Me

Dawson

Contact Center Agent

Columbus, OH · Remote

$18/hr

Must Have Full Availability for Shifts Remote Contract - Start Date: July 2026 Why You'll Love This ... Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from ...

Symmetry

Remote Work Sales Agent

Columbus, OH · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... By applying for this position, you agree to receive communication via phone, email, and text** The ...

The Scotts Miracle Gro Company

Agent Engineer

Marysville, OH · On-site +1

$140K - $164K/yr

... chat, SMS, voice, email). * Implement prompt engineering, guardrails, and evaluation pipelines to ... For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New ...

The Scotts Company LLC

Agent Engineer

Marysville, OH · On-site

$140K - $164K/yr

... chat, SMS, voice, email). * Implement prompt engineering, guardrails, and evaluation pipelines to ... For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New ...

Dawson

Bilingual Contact Center Agent

Columbus, OH · Remote

$18/hr

Must Have Full Availability for Shifts Remote Contract - Start Date: July 2026 Why You'll Love This ... Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from ...

New

Tata Consultancy Services

Service Desk Agent

Columbus, OH · On-site

$16.50 - $21/hr

... chat in a timely manner. • Adhere to all SLA's for ticket handling and KPI's associate to ... remote control tool capability, and when possible implement corrective actions and Identify ...

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Remote Text Chat Agent information

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How much do remote text chat agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote text chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
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Remote Text Chat Agent jobs near you
A map of the United States highlighting the number of Remote Text Chat Agent job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Text Chat Agent job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Contact Center Agent

Contact Center Agent

Dawson

Columbus, OH • Remote

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description




Contact Center Agent
Legal Services
$18.00 per hour
Monday-Friday; Must Have Full Availability for Shifts
Remote
Contract – Start Date: July 2026
Why You’ll Love This Job:
  • Structured, supportive environment with clear escalation paths and supervisor backup
  • Assignment length is based on project scope – if work extends, assignments are extended; if work wraps early, the team works to place you on a new assignment
What You’ll Do:
  • Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from potential class action claimants
  • Address caller inquiries with professionalism and route calls to the appropriate resource when needed
  • Research available resources to provide accurate, relevant information to callers
  • Identify and escalate complex issues to the research team for further handling
  • Complete call logs accurately and perform administrative tasks as assigned
What We’re Looking For:
  • 1-2 years of call center experience is a must
  • Must provide your own equipment, minimum requirements are below:
    • 2 screens (laptop + monitor, desktop +2 monitors, etc.)
    • 1 headset
  • Strong verbal and written communication skills – you can explain information clearly and professionally across multiple channels
  • Dependable with a strong commitment to schedule adherence – this is a high-volume operation, and consistent attendance is essential
  • Effective active listening and problem-solving skills – callers may be confused or distressed and will need a patient, solutions-focused rep
  • Customer service orientation with a genuine focus on helping people
  • Comfortable working at a workstation for extended periods in a fast-paced, high-volume remote environment
  • Attention to detail when logging calls and processing information accurately
Apply Today!
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About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

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