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Remote Text Chat Agent Jobs in Boston, MA (NOW HIRING)

Symmetry

Remote Work Sales Agent

Boston, MA · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... By applying for this position, you agree to receive communication via phone, email, and text** The ...

Vault Roofing

Inside Sales Specialist

Boston, MA · Remote

$40K - $200K/yr

... email, text, and live chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position ...

Vault Roofing

Inside Sales Specialist

Framingham, MA · On-site +1

$40K - $200K/yr

... email, text, and live chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position ...

Vault Roofing

Inside Sales Specialist

Framingham, MA · Remote

$40K - $200K/yr

... email, text, and live chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position ...

Vault Roofing

Inside Sales Specialist

Cumberland, RI · Remote

$40K - $200K/yr

... email, text, and live chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position ...

Vault Roofing

Inside Sales Specialist

Lowell, MA · Remote

$40K - $200K/yr

... email, text, and live chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position ...

Acara Solutions

Website Specialist

Boston, MA · Remote

$25/hr

Remote Job Type: 6-Month Contract with potential for extension Industry: Technology Compensation ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Jobs for Humanity

Online Producers

Boston, MA · Remote

$15 - $16/hr

... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ... Remote #LI-ME1 Unless otherwise noted, applications will be accepted for a minimum of three (3) ...

DataRobot

Agentic AI Intern

Boston, MA · Remote

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... Agent evaluation frameworks, tool-use reliability, and safety guardrails for autonomous agents

DataRobot

Agentic AI Intern

Boston, MA · Remote

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... Agent evaluation frameworks, tool-use reliability, and safety guardrails for autonomous agents

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Showing results 1-20

All JobsText Chat Agent JobsRemote Text Chat Agent JobsRemote Text Chat Agent Jobs in Boston, MA

Remote Text Chat Agent information

See Boston, MA salary details

$5

$18

$26

How much do remote text chat agent jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote text chat agent in Boston, MA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote text chat agents, and how can they be managed effectively?

Remote text chat agents often encounter challenges such as managing multiple chats simultaneously, maintaining a high level of accuracy, and ensuring timely responses. Balancing these tasks while working independently requires strong organizational skills and effective time management. Regular training, clear communication guidelines, and access to a supportive team or supervisor can help agents overcome these challenges and provide excellent customer service.

What is the difference between Remote Text Chat Agent vs Customer Service Representative?

AspectRemote Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or remote
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking
Search & Comparison IntentFocus on online chat support rolesBroader customer service roles including phone and in-person

Remote Text Chat Agents primarily handle customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives may work across multiple channels, including phone and in-person, with broader customer service responsibilities. Both roles are common in various industries, but Remote Text Chat Agents focus on digital communication, making them ideal for remote, online support positions.

What are Remote Text Chat Agents?

Remote Text Chat Agents are customer service professionals who assist clients and customers through online chat platforms, rather than over the phone or in person. They typically work from home or another remote location, using specialized software to respond to inquiries, provide support, and resolve issues in real-time via text. This role is popular in industries such as e-commerce, technology, and telecommunications, where timely and efficient online communication is essential. Remote Text Chat Agents must have strong written communication skills, fast typing abilities, and the capacity to multitask. They often handle multiple conversations at once and are expected to maintain a friendly and professional tone throughout each interaction.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Agent, and why are they important?

To thrive as a Remote Text Chat Agent, you need excellent written communication, fast and accurate typing, and basic computer literacy, usually with a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is commonly required. Strong problem-solving abilities, patience, and professionalism help agents provide outstanding service and handle challenging conversations. These skills are crucial for delivering timely, effective support and ensuring positive customer experiences in a virtual environment.
What are popular job titles related to Remote Text Chat Agent jobs in Boston, MA? For Remote Text Chat Agent jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Agent jobs in Boston, MA look for? The top searched job categories for Remote Text Chat Agent jobs in Boston, MA are:
Remote Text Chat Agent jobs near you

Part-Time Remote Sales Agent | Uncapped Commissions | Set Your Own Hours | Work from Anywhere

Choate Agency

Boston, MA • On-site, Remote

$5.0K - $10K/mo

Part-time

Posted 19 days ago

Job description

Part-Time Remote Sales Agent | Uncapped Commissions | Set Your Own Hours | Work from Anywhere
Full Job Description Body:
🚀 Tired of trading time for fixed pay? Want to earn serious money helping families protect their futures - on YOUR schedule?
We're expanding our remote team at The Choate & Hickman Agency and hunting for driven, people-focused professionals ready to go part-time (10-25 hours/week) selling life insurance concepts that actually make a difference. Do you drive over 2 hours a day?
This isn't cold-call boiler-room stuff. We're talking warm leads, modern tools, top-tier training, and a comp structure built for high earners who hustle smart.
Why agents love this gig:
  • Fully remote - Work from your home office, coffee shop, beach, or wherever life takes you
  • Part-time flexibility - Perfect side hustle, build around your 9-5, family, or studies
  • Uncapped commissions - Realistic $3k-$10k+/month part-time for consistent producers (top part-timers clear six figures annually)
  • No income cap - The more families you help, the more you earn - no ceilings
  • Modern systems & support - Next-gen CRM, quoting tools, lead resources, ongoing mentorship (we use proven playbooks from sfgondemand.com)
  • Make an impact - Help people secure legacies, cover mortgages, protect kids' futures - real purpose + real paychecks
  • Quick start - If licensed (or ready to get licensed fast), you can be closing in weeks

What we're looking for (no fluff):
  • Self-starter with a hunter mindset - you love connecting and closing
  • Strong communicator (phone + video calls are your playground)
  • Insurance license (or willingness to obtain yours quickly - we guide the process)
  • Reliable WiFi, laptop/phone, and quiet space to work
  • Previous sales experience a big plus (any industry - retail, real estate, cars, etc.), but heart + hustle matter more
  • Integrity first - we only recommend what families truly need

Compensation: 100% commission-based with top-tier rates + bonuses for volume and consistency. No base drag - pure performance pay. Transparent, compliant, and built to reward results.
If you're coachable, ethical, and ready to control your income while working part-time from anywhere, this could be the remote opportunity you've been waiting for.
Ready to chat?
Let's build something big together - your next chapter starts now. 💪
#RemoteWork #PartTimeJobs #InsuranceSales #LifeInsurance #CommissionSales #Hiring #WorkFromHome #SideHustle #SalesCareers

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