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Multifamily Risk Management Jobs in Columbus, OH

Foxen

Customer Success Manager

Columbus, OH · On-site

... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...

Foxen

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...

Foxen

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...

Foxen

Customer Service Representative

Columbus, OH

$15.50 - $21/hr

... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...

Foxen

Customer Service Representative

Columbus, OH

$15.50 - $21/hr

... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...

Dawson

Resident Support Specialist

Columbus, OH · On-site

$21.75/hr

Join an entrepreneurial company disrupting the multifamily risk compliance industry - your work ... Review and manage resident accounts, making updates as needed * Retrieve and distribute incoming ...

Elford Inc

Director, Safety

Columbus, OH · On-site

This role provides leadership for company-wide safety, health, risk management, and regulatory ... education, multifamily, commercial, industrial, or mission-critical environments preferred.

Elford Inc

Director, Safety

Columbus, OH · On-site

This role provides leadership for company-wide safety, health, risk management, and regulatory ... education, multifamily, commercial, industrial, or mission-critical environments preferred.

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Showing results 1-20

All JobsMultifamily Risk Management JobsMultifamily Risk Management Jobs in Columbus, OH

Multifamily Risk Management information

See Columbus, OH salary details

$49.7K

$107.8K

$164.2K

How much do multifamily risk management jobs pay per year?

As of Jun 22, 2026, the average yearly pay for multifamily risk management in Columbus, OH is $107,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $124,600.00 per year, depending on experience, location, and employer.

What is multifamily risk management?

Multifamily risk management involves identifying, assessing, and mitigating potential risks that can impact multifamily properties, such as apartment complexes or condominiums. This includes addressing financial, operational, regulatory, and environmental risks to ensure the property's value and profitability are protected. Professionals in this field work to minimize losses from events like natural disasters, tenant issues, legal liabilities, and market fluctuations by implementing insurance strategies, compliance measures, and proactive maintenance plans.

What are common challenges faced in a Multifamily Risk Management role and how can they be addressed?

Professionals in Multifamily Risk Management often encounter challenges such as assessing diverse property risks, staying current with regulatory changes, and coordinating with multiple stakeholders like property managers, lenders, and insurance providers. Addressing these challenges requires strong analytical skills, clear communication, and ongoing education on industry standards and compliance. Building strong relationships with team members and external partners, as well as leveraging technology for risk assessment, can help streamline processes and mitigate potential issues.

What are the key skills and qualifications needed to thrive in Multifamily Risk Management, and why are they important?

To excel in Multifamily Risk Management, you need expertise in real estate finance, property analysis, and risk assessment, typically supported by a degree in finance, business, or a related field. Familiarity with risk modeling software, property management systems, and industry certifications like ARM (Accredited Residential Manager) are valuable. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart. These competencies are critical for identifying, mitigating, and communicating potential risks to protect asset value and ensure regulatory compliance in multifamily housing portfolios.

What is the difference between Multifamily Risk Management vs Multifamily Underwriting?

AspectMultifamily Risk ManagementMultifamily Underwriting
Primary FocusIdentifying and mitigating risks related to multifamily property investments and operationsAssessing financial viability and determining loan or investment terms for multifamily properties
Required CredentialsRisk management certifications, property management experience, knowledge of insurance and safety protocolsFinancial analysis certifications, real estate licenses, underwriting training
Work EnvironmentProperty sites, insurance companies, risk consulting firmsBanking institutions, lending departments, real estate investment firms

While both roles involve multifamily properties, Multifamily Risk Management focuses on minimizing risks associated with property operations and safety, whereas Multifamily Underwriting concentrates on evaluating financial risks to determine loan or investment terms.

What are popular job titles related to Multifamily Risk Management jobs in Columbus, OH? For Multifamily Risk Management jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Multifamily Risk Management jobs in Columbus, OH look for? The top searched job categories for Multifamily Risk Management jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Multifamily Risk Management jobs? Cities near Columbus, OH with the most Multifamily Risk Management job openings:
Multifamily Risk Management jobs near you
Customer Success Manager

Customer Success Manager

Foxen

Columbus, OH • On-site

Other

Posted 19 days ago

Job description

Who We Are:

Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.

We've built a profitable, growing business in a challenging market.  Customers stay and expand with us.  Our product portfolio continues to deepen.  And we still have significant room to grow. 

That kind of momentum requires something specific from the people who work here: high standards, a builder's mindset and ambition without ego. 

Foxen isn't for everyone.  But for the people it's for, it's a supportive place to grow.

What You'll Do:

As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance, training property teams, onboarding new properties, and providing overall oversight for an assigned portfolio of communities.

As a key member of a growing team of entrepreneurial professionals, you'll help drive innovation in the multifamily risk compliance industry. You'll also have the opportunity to contribute to the development and enhancement of the company's operational platform, helping shape the future of our products and services.

Your Responsibilities:

Customer Relationship & Adoption 

  • Serve as the primary strategic partner and escalation point for key leaders and property-level staff, fostering strong relationships and driving resolution for complex customer service and technical account inquiries. 
  • Lead the successful onboarding, training, and adoption of the Foxen platform for new customers and their properties, ensuring a logical, timely, and positive integration experience. 
  • Champion product comfort and communication by training staff on Foxen product features and benefits, empowering them to effectively communicate the value proposition to residents. 

Portfolio Health & Compliance 

  • Monitor and manage the health and compliance of an assigned customer portfolio, proactively communicating with property-level teams to ensure consistent execution of best practices and standard operating procedures (SOPs). 
  • Drive customer retention and growth by continuously reviewing account performance and usage data, identifying opportunities for deeper platform utilization, and mitigating churn risk. 
  • Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. 

Operations & Stakeholder Management 

  • Provide clear, data-driven updates on the progress of monthly, quarterly, and annual strategic initiatives to internal and external stakeholders, ensuring alignment on business objectives. 
  • Collaborate cross-functionally with the Finance department to prepare accurate monthly customer invoices and perform necessary audits and reviews of charges. 
  • Contribute to the strategic planning and development of the customer's operational platform and processes, representing the Voice of the Customer (VoC) to inform product and service improvements. 
What You Bring:
  • Strong communication and interpersonal skills (friendly, personable, positive personality). 
  • Excellent organizational and time management skills, and the ability to prioritize and multi-task.
  • Positive attitude with a willingness to quickly learn and adapt to new systems.
  • Previous customer service experience strongly preferred. 
  • Previous experience as a Customer Success Manager or in Property Management preferred.
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About Foxen

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

Year founded

2018

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