The Technical Support Engineer is responsible for providing first line phone support for complex IT ... email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT ... email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving ...
Familiarity with programming in Visual Basic, C# or other language * Proficient in MS SQL Server ... Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Remote Pay range ...
Familiarity with programming in Visual Basic, C# or other language * Proficient in MS SQL Server ... Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Remote Pay range ...
The Application Support Engineer provides technical support, develops proactive solutions, and ... Configure, install, patch, and upgrade software in accordance with change management policies
The Application Support Engineer provides technical support, develops proactive solutions, and ... Configure, install, patch, and upgrade software in accordance with change management policies
Technical Support
Columbus, OH · On-site
$20 - $22/hr
... management • Maintain professionalism and netiquette to ensure messages are received as intended ... technical support related to enterprise software and hardware • Ability to assess, triage ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
... management • Maintain professionalism and netiquette to ensure messages are received as intended ... technical support related to enterprise software and hardware • Ability to assess, triage ...
The Application Support Engineer provides technical support, develops proactive solutions, and ... Configure, install, patch, and upgrade software in accordance with change management policies
The Application Support Engineer provides technical support, develops proactive solutions, and ... Configure, install, patch, and upgrade software in accordance with change management policies
Provide technical support (product and part design recommendations, material selection, and ... Strong project management skills, with the ability to define clear activities, milestones, and ...
Provide technical support (product and part design recommendations, material selection, and ... Strong project management skills, with the ability to define clear activities, milestones, and ...
... technical support in a fast paced and constantly changingenvironment up to executive management ... Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop ...
... technical support in a fast paced and constantly changingenvironment up to executive management ... Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop ...
Manager, Technical Services
Columbus, OH · On-site
$110K - $135K/yr
Own the technical support and post-integration experience for clients, ensuring consistent delivery ... Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align ...
Manager, Technical Services
Columbus, OH · On-site
$110K - $135K/yr
Own the technical support and post-integration experience for clients, ensuring consistent delivery ... Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align ...
Manager, Technical Services
$110K - $135K/yr
Own the technical support and post-integration experience for clients, ensuring consistent delivery ... Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align ...
Quick apply
Manager, Technical Services
$110K - $135K/yr
Own the technical support and post-integration experience for clients, ensuring consistent delivery ... Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align ...
Manager, Technical Services
Columbus, OH · On-site
$110K - $135K/yr
Own the technical support and post-integration experience for clients, ensuring consistent delivery ... Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align ...
Manager, Technical Services
Columbus, OH · On-site
$110K - $135K/yr
Own the technical support and post-integration experience for clients, ensuring consistent delivery ... Partner closely with Onboarding, Customer Success, Product, Engineering, and Solutions to align ...
Technical Support Specialist
Dublin, OH · On-site
Security 101b is now recruiting a commercial electronic security programmer with experience in ... Managing quality control and providing fanatical customer service * Taking responsibility for and ...
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Technical Support Specialist
Dublin, OH · On-site
Security 101b is now recruiting a commercial electronic security programmer with experience in ... Managing quality control and providing fanatical customer service * Taking responsibility for and ...
... and performance while providing technical support and developing proactive solutions ... management policies • Collaborate with software vendors, developers, and internal teams to ...
... and performance while providing technical support and developing proactive solutions ... management policies • Collaborate with software vendors, developers, and internal teams to ...
... management, desktop, and store support with minimal supervision. What You'll Do: To perform this ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
... management, desktop, and store support with minimal supervision. What You'll Do: To perform this ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
... management, desktop, and store support with minimal supervision. What You'll Do: To perform this ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
... management, desktop, and store support with minimal supervision. What You'll Do: To perform this ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Hiring Manager: Amy Mardis amy@blueunitedsourcing.com Blue United Sourcing is proud to be a Veteran ...
Quick apply
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Hiring Manager: Amy Mardis amy@blueunitedsourcing.com Blue United Sourcing is proud to be a Veteran ...
Sr. Manager, Technical Engineering
Columbus, OH · On-site
$109K - $151K/yr
The Sr. Manager, Technical Engineering - Application Support leads a specialized production support organization responsible for L2/L3 application support, systems engineering, and operational ...
Sr. Manager, Technical Engineering
Columbus, OH · On-site
$109K - $151K/yr
The Sr. Manager, Technical Engineering - Application Support leads a specialized production support organization responsible for L2/L3 application support, systems engineering, and operational ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... management and server reboots during maintenance windows. * Maintain awareness of ongoing issues ...
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Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... management and server reboots during maintenance windows. * Maintain awareness of ongoing issues ...
Sr. Manager, Technical Engineering
Columbus, OH · On-site
$109K - $151K/yr
The Sr. Manager, Technical Engineering - Application Support leads a specialized production support organization responsible for L2/L3 application support, systems engineering, and operational ...
Sr. Manager, Technical Engineering
Columbus, OH · On-site
$109K - $151K/yr
The Sr. Manager, Technical Engineering - Application Support leads a specialized production support organization responsible for L2/L3 application support, systems engineering, and operational ...
Technical Development Engineer
Columbus, OH · On-site
$110K - $160K/yr
... Manager of Acrylic Polymer & Profile Sales DEPARTMENT: Commercial LOCATION: Corporate HQ or Remote ... Provide technical support to polymer sales representatives and customers for acrylic polymer ...
Technical Development Engineer
Columbus, OH · On-site
$110K - $160K/yr
... Manager of Acrylic Polymer & Profile Sales DEPARTMENT: Commercial LOCATION: Corporate HQ or Remote ... Provide technical support to polymer sales representatives and customers for acrylic polymer ...
Systems Support Engineer
Columbus, OH · On-site +1
... technical/educational certification * Demonstrated ability and desire to learn, adapt, and grow ... remote schedule may be possible based on requirements * Reports directly to IT Management * May ...
Quick apply
Systems Support Engineer
Columbus, OH · On-site +1
... technical/educational certification * Demonstrated ability and desire to learn, adapt, and grow ... remote schedule may be possible based on requirements * Reports directly to IT Management * May ...
Manager Technical Support Engineer Remote information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do manager technical support engineer remote jobs pay per year?

Full-time
Posted 18 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.