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L3 Production Support Jobs Near Me

SAS Viya Developer/Admin

Columbus, OH · On-site

$70K - $140K/yr

Provide L3 production support 24/7/365 spread across the team. * Research and facilitate the monitoring, high availability and support methodology for our production environment. * Assist with ...

Provide L3 production support 24/7/365 spread across the team. * Research and facilitate the monitoring, high availability and support methodology for our production environment. * Assist with ...

Troubleshoot complex deployment, endpoint, application, and VDI-related issues as an L2/L3 ... Provide On-Call support for critical deployments and production issues as required. * Basic ...

New

Troubleshoot complex deployment, endpoint, application, and VDI-related issues as an L2/L3 ... Provide On-Call support for critical deployments and production issues as required. * Basic ...

New

Troubleshoot complex deployment, endpoint, application, and VDI-related issues as an L2/L3 ... Provide On-Call support for critical deployments and production issues as required. Basic ...

New

Exposure to Branch Banking - Products and Platforms. * Demonstrate sharp functional skills and ... Responsible for Wealth Management driven business and IT solutions supported by teams of SMEs ...

Support network upgrades and migrations with minimal business disruption. * Own steady-state ... products & solutions, Palo Alto Prisma VPN & Firewalls * Provide L2/L3 incident and problem ...

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L3 Production Support information

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$28

$52

$70

How much do l3 production support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for l3 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What cities are hiring for L3 Production Support jobs?

Cities with the most L3 Production Support job openings:

What states have the most L3 Production Support jobs?

States with the most job openings for L3 Production Support jobs include:

A map of the United States highlighting the number of L3 Production Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of L3 Production Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Mainframe Site Reliability Engineering (SRE)

IT America Inc

Columbus, OH • On-site

$55 - $73.25/hr

Contractor

Re-posted 12 days ago


Job description

Position: Mainframe Site Reliability Engineering (SRE)

Location: Columbus, OH (Onsite)

Duration: Long term contract

***We need someone from Mainframe Production support who has exp with L2/L3 production support***

 

Role Summary:

The Mainframe SRE  is responsible for ensuring the reliability, availability, performance, and scalability of enterprise mainframe platforms. This role blends traditional mainframe engineering with modern SRE principles, focusing on automation, observability, incident management, and continuous improvement. The lead will guide a team of engineers while partnering closely with application, infrastructure, and operations teams.

Key Responsibilities:

  • Lead the Mainframe SRE team, providing technical direction, mentoring, and performance guidance
  • Own the reliability, availability, and resilience of mainframe environments (z/OS and related subsystems)
  • Define and implement SRE practices such as SLIs, SLOs, SLAs, error budgets, and reliability metrics
  • Drive automation to reduce manual operations, improve recovery time, and enhance system stability
  • Oversee monitoring, alerting, and observability for mainframe systems using modern and legacy tools
  • Lead incident management, root cause analysis (RCA), and post-incident reviews
  • Partner with application development teams to improve reliability, performance, and deployment practices
  • Plan and execute capacity management, performance tuning, and workload optimization
  • Ensure compliance with security, regulatory, and audit requirements
  • Lead disaster recovery (DR) planning, testing, and high-availability strategies
  • Champion continuous improvement, DevOps, and SRE culture within mainframe operations

Required Qualifications:

  • 10+ years of experience in mainframe systems engineering or operations
  • Strong hands-on expertise with IBM z/OS
  • Experience with core mainframe components such as:
    • CICS, IMS, DB2
    • JES2/JES3
    • MQ, SMF, SDSF
  • Solid understanding of mainframe performance tuning and capacity planning
  • Experience leading production support and managing major incidents
  • Strong scripting and automation skills (REXX, JCL, CLIST, Python, or equivalent)
  • Familiarity with monitoring and scheduling tools (e.g., OMEGAMON, CA/BMC tools, Control-M)

Preferred Qualifications:

  • Experience applying SRE principles in a mainframe or hybrid (mainframe + distributed) environment
  • Exposure to DevOps, CI/CD, and automation frameworks
  • Knowledge of Linux on Z and cloud integration patterns
  • Experience with resilience engineering, chaos testing, or fault injection concepts
  • Prior people-lead or technical-lead experience