Job Description We are seeking a dependable, hands-on IT Support Specialist for an immediate short-term contract in Groveport, OH running through late December. Working on-site with a leading global manufacturing enterprise, this position serves as the primary technical "hands and feet" supporting daily desktop break-fix, user offboarding, and physical asset consolidation during a site transition. This is a full-time, 100% on-site role offering $35.00 - $40.00/hour
Responsibilities/skills: Provide day-to-day on-site hardware support for end users, including swapping out and troubleshooting Dell laptops, desktops, monitors, docking stations, and production/label printers. Execute physical IT asset management by auditing asset tags, logging inventory, and staging, packing, and preparing computer equipment for freight shipping to other company sites. Manage IT offboarding protocols for departing personnel by retrieving hardware, logging equipment status, and maintaining tracking in ServiceNow.
Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided diagnostics, cabling, and hardware configurations. Qualifications: 1+ years of hands-on experience in IT desktop support, helpdesk, or IT asset tracking. Exceptional dependability, punctuality, and commitment to completing the project through December.
Proficiency supporting Dell desktop hardware and Windows OS, along with experience using an enterprise ticketing system (ServiceNow preferred). Strong physical organizational skills with the ability to lift, pack, and move computer equipment weighing up to 35-50 lbs.