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Hardware Support Jobs in Illinois (NOW HIRING)

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

This role is responsible for supporting desktop systems, Microsoft applications, mobile devices, hardware deployments, and day-to-day IT operations while serving as the primary onsite resource for ...

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

This role is responsible for supporting desktop systems, Microsoft applications, mobile devices, hardware deployments, and day-to-day IT operations while serving as the primary onsite resource for ...

Motorola

Procurement Category Manager- Hardware

Chicago, IL · Hybrid

  • Medical

  • Dental

  • Retirement

You will implement high-quality, innovative, and cost-effective methodologies to support company ... Identify value/savings opportunities, process improvements, and best practices within the hardware ...

Insight

Services Technician-W2

Hanover Park, IL · On-site

Performs server hardware support, troubleshooting. * Other duties as assigned per manager request. What we're looking for: * Bachelor's degree (BA/BS) from four-year College or university or 2 years ...

Mondo

Operations Engineer

Chicago, IL · On-site

$27 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This individual will support end users by troubleshooting hardware issues, configuring new equipment, resolving workstation problems, and delivering exceptional customer service. The ideal candidate ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Track hardware assets and software inventory. * Assist with desktop-related projects and technology ... Required Qualifications * 10+ years of desktop support experience in enterprise environments.

SDI Presence

Senior Desktop Support Specialist

Chicago, IL

$60K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Track hardware assets and software inventory. * Assist with desktop-related projects and technology ... Required Qualifications * 10+ years of desktop support experience in enterprise environments.

FleetPulse

Product Support Specialist

Chicago, IL · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will require a full understanding of the solution from hardware up through the digital ... Intake and triage support tickets working with customer to understand goals and issues encountered.

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All JobsHardware Support JobsHardware Support Jobs in Illinois

Hardware Support information

See Illinois salary details

$11

$23

$46

How much do hardware support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hardware support in Illinois is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.02 per hour, depending on experience, location, and employer.

What is hardware support?

Hardware support involves assisting users with the installation, maintenance, troubleshooting, and repair of computer hardware and related devices. This support can cover desktops, laptops, printers, servers, and other physical technology components. Hardware support professionals help diagnose hardware issues, replace faulty components, and ensure that devices are running efficiently. Their role is crucial in minimizing downtime and ensuring that technology infrastructure operates smoothly.

What are the key skills and qualifications needed to thrive as a hardware support specialist?

To thrive as a Hardware Support specialist, you need a solid understanding of computer hardware, troubleshooting techniques, and usually a relevant technical certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, ticketing systems, and IT asset management software is typically required. Strong problem-solving abilities, patience, and effective communication are essential soft skills for resolving user issues efficiently. These skills ensure prompt and accurate hardware support, minimize downtime, and enhance user satisfaction in technology-driven environments.

What are some common challenges faced by hardware support professionals, and how can they be addressed?

Hardware Support professionals often encounter issues such as diagnosing complex hardware failures, managing urgent tickets from multiple users, and keeping up with rapidly evolving technology. These challenges can be addressed by developing strong troubleshooting skills, maintaining clear communication with end-users, and participating in ongoing training to stay current with new hardware releases. Collaboration with other IT team members is also crucial to efficiently resolve issues and ensure minimal downtime for users.

What is the difference between Hardware Support vs Network Support?

AspectHardware SupportNetwork Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, offices, repair shopsServer rooms, network operations centers
Employer & Industry UsageIT departments, hardware vendorsTelecommunications, enterprise IT

Hardware Support focuses on diagnosing, repairing, and maintaining physical computer components and peripherals. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and work in IT environments, Hardware Support emphasizes hardware components, whereas Network Support centers on network systems and connectivity.

How to become a hardware support?

To become a hardware support technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and hands-on experience through internships or entry-level positions is valuable. Strong problem-solving abilities and familiarity with tools like diagnostic software are also important for success in this role.

What is a hardware support technician?

A hardware support technician is a professional who diagnoses, repairs, and maintains computer hardware components such as desktops, laptops, servers, and peripherals. They often troubleshoot issues using diagnostic tools, install hardware upgrades, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What are popular job titles related to Hardware Support jobs in Illinois?

For Hardware Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Hardware Support jobs in Illinois look for?

The top searched job categories for Hardware Support jobs in Illinois are:

Hardware Support jobs near you
Infographic showing various Hardware Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,569 per year, or $23.8 per hour.

IT Support Specialist

MetroSys

Lisle, IL • On-site

$25 - $40/hr

Contractor

Posted 14 days ago

Job description

Position Overview
MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop systems, Microsoft applications, mobile devices, hardware deployments, and day-to-day IT operations while serving as the primary onsite resource for employee technology needs.
Key Responsibilities
  • Provide onsite technical support for desktops, laptops, mobile devices, printers, and peripherals.
  • Troubleshoot Windows operating systems, Microsoft 365 applications, and end-user hardware.
  • Support Microsoft Dynamics 365 users by providing Tier 1 assistance and coordinating escalations with third-party support providers.
  • Configure, deploy, replace, and redeploy endpoint devices.
  • Coordinate hardware repairs, warranty services, and equipment logistics.
  • Assist with office technology upgrades, workstation deployments, and infrastructure projects.
  • Maintain accurate asset inventory and lifecycle records.
  • Coordinate with vendors and service providers during technical projects.
  • Document support requests and maintain accurate ticket records.
  • Assist with network connectivity troubleshooting and office technology support.
Required Qualifications
  • 2-4 years of Help Desk, Desktop Support, or IT Support experience.
  • Experience supporting:
    • Windows 10/11
    • Microsoft 365
    • Desktop and laptop hardware
    • Mobile devices
    • Printers and peripherals
  • Strong customer service and troubleshooting skills.
  • Experience working with ticketing systems.
Preferred Qualifications
  • Experience with Microsoft Dynamics 365.
  • CompTIA A+ or equivalent certification.
  • Experience supporting small business or enterprise office environments.
  • Familiarity with asset management and hardware lifecycle processes.

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