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Hardware Support Jobs in Ohio (NOW HIRING)

TEKsystems

Desktop Support Technician

Columbus, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Westerville, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Columbus, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Westerville, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

E-IT Professionals Corp

Desktop Support

Mason, OH · On-site

$50K/yr

Service Desk VIP Support Engineer Location: Mason OH 45040 (100% onsite) Max Salary: $50,000/yearly ... Respond to and resolve hardware and software service requests for local employees using the ...

Forhyre

OH

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have ...

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Hardware Support information

See Ohio salary details

$11

$23

$45

How much do hardware support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hardware support in Ohio is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $26.49 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the field of hardware support, high salaries reaching $500,000 annually are uncommon and typically associated with executive-level roles such as Chief Technology Officer (CTO) or senior IT executives overseeing large technology organizations. These positions often require extensive experience, advanced certifications, and leadership responsibilities, and may include bonuses and stock options that contribute to total compensation.

What jobs will no longer exist in 2030?

Hardware support roles may decline as automation, remote diagnostics, and AI-powered troubleshooting tools become more advanced, reducing the need for on-site technical assistance. Jobs involving routine hardware repairs and basic troubleshooting are likely to be replaced by self-service solutions and remote support technologies by 2030.

What tech jobs pay 400,000 a year?

In the hardware support field, high-paying roles reaching $400,000 annually are rare and typically involve executive or specialized positions such as Chief Technology Officer (CTO) or senior hardware engineering executives. These roles often require extensive experience, advanced certifications, and leadership responsibilities within large organizations or tech companies.

What are the key skills and qualifications needed to thrive as a Hardware Support specialist, and why are they important?

To thrive as a Hardware Support specialist, you need a solid understanding of computer hardware, troubleshooting techniques, and usually a relevant technical certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, ticketing systems, and IT asset management software is typically required. Strong problem-solving abilities, patience, and effective communication are essential soft skills for resolving user issues efficiently. These skills ensure prompt and accurate hardware support, minimize downtime, and enhance user satisfaction in technology-driven environments.

What is the difference between Hardware Support vs Network Support?

AspectHardware SupportNetwork Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, offices, repair shopsServer rooms, network operations centers
Employer & Industry UsageIT departments, hardware vendorsTelecommunications, enterprise IT

Hardware Support focuses on diagnosing, repairing, and maintaining physical computer components and peripherals. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and work in IT environments, Hardware Support emphasizes hardware components, whereas Network Support centers on network systems and connectivity.

What are the 4 main types of hardware?

For a hardware support role, the four main types of hardware are input devices (like keyboards and mice), output devices (such as monitors and printers), storage devices (including hard drives and SSDs), and processing units (like CPUs and motherboards). Understanding these categories helps in diagnosing and repairing common hardware issues. Knowledge of hardware components is essential for effective support and troubleshooting.

What is hardware support?

Hardware support involves assisting users with the installation, maintenance, troubleshooting, and repair of computer hardware and related devices. This support can cover desktops, laptops, printers, servers, and other physical technology components. Hardware support professionals help diagnose hardware issues, replace faulty components, and ensure that devices are running efficiently. Their role is crucial in minimizing downtime and ensuring that technology infrastructure operates smoothly.

What are some common challenges faced by Hardware Support professionals, and how can they be addressed?

Hardware Support professionals often encounter issues such as diagnosing complex hardware failures, managing urgent tickets from multiple users, and keeping up with rapidly evolving technology. These challenges can be addressed by developing strong troubleshooting skills, maintaining clear communication with end-users, and participating in ongoing training to stay current with new hardware releases. Collaboration with other IT team members is also crucial to efficiently resolve issues and ensure minimal downtime for users.
What are popular job titles related to Hardware Support jobs in Ohio? For Hardware Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hardware Support jobs in Ohio look for? The top searched job categories for Hardware Support jobs in Ohio are:
Hardware Support jobs near you
Infographic showing various Hardware Support job openings in Ohio as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,632 per year, or $23.4 per hour.

Desktop Support Specialist

Sentrilock LLC

West Chester, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

SentriLock rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 156 rated electronics manufacturers

Job description

Job Type
Full-time
Description
Analyze, prioritize, and timely resolve help desk tickets across multiple technologies.
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
  • Operating systems troubleshooting, installation, patching and upgrades including Apple OSX and Microsoft Windows
  • New employee set up and termination management.
  • Create and Manage Active Directory, Azure Active Directory user profiles an passwords.
  • Manage two-factor security authentication access for third-party tools slack, zoom, office.
  • Microsoft 365 product suite installation, configuration, and troubleshooting and support.
  • Azure (Entra) management of user groups, distribution lists, licenses access.
  • Install, support, troubleshoot internal applications.
  • Research and knowledge of security issues related to operating systems and patching.
  • Mange and support threat detection applications such as Microsoft Defender and Malware Bytes.
  • Effectively configure and manage computer device baseline and security profiles using Microsoft Intune and Pulseway.
  • Basic VOIP phone troubleshooting
  • Assess criticality of urgent after hours (including weekends) hardware and assesses issues and respond within 4-6 hours

Serve as technical liaison for general hardware and software support
  • Inventory management and tracking of all end-user company devices which includes physical control of assigned computer assets
  • Ensure all effort and tasks are captured in an official Jira Service Desk request
  • Computer and printer hardware support and repair and vendor warranty management
  • Effective and prompt use of the latest communication tools and methods to assist all staff local and remote (Ex IM, Phone, Mobile, Video chat, etc)
  • Identify, research, procure, and purchase new and existing employee hardware through to completion of delivery and setup

Requirements
  • 2+ Years Deskside end-user technical support experience Required
  • 1+ Years Microsoft Desktop OS, Office, Outlook, Updates Support Required
  • 1+ Years General Software Support (Antivirus, User Apps, Updates) Required
  • 1+ Years Apple/Mac basic troubleshooting experience Required
  • 1+ Years Basic network troubleshooting experience Required

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