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Hardware Support Jobs in Ohio (NOW HIRING)

OtterBase

IT Support Specialist

Groveport, OH

$20 - $23.50/hr

Provide day-to-day on-site hardware support for end users, including swapping out and troubleshooting Dell laptops, desktops, monitors, docking stations, and production/label printers. Execute ...

New

TEKsystems

Pc Technician Support

Brook Park, OH

$17.50/hr

Skills Troubleshooting, Desktop, Windows 10, Hardware support, customer service, Imaging, Deployment, Desktop troubleshooting, Pc troubleshooting, Technical support Top Skills Details Troubleshooting ...

TEKsystems

Desktop Support Technician

Columbus, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Columbus, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Westerville, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Desktop Support Technician

Westerville, OH

$25 - $32/hr

This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly. Key Responsibilities ...

TEKsystems

Pc Technician Support

Brook Park, OH

$17.50/hr

Skills Troubleshooting, Desktop, Windows 10, Hardware support, customer service, Imaging, Deployment, Desktop troubleshooting, Pc troubleshooting, Technical support Top Skills Details Troubleshooting ...

E-IT Professionals Corp

Desktop Support

Mason, OH · On-site

$50K/yr

Service Desk VIP Support Engineer Location: Mason OH 45040 (100% onsite) Max Salary: $50,000/yearly ... Respond to and resolve hardware and software service requests for local employees using the ...

Forhyre

OH

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have ...

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All JobsHardware Support JobsHardware Support Jobs in Ohio

Hardware Support information

See Ohio salary details

$11

$23

$45

How much do hardware support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for hardware support in Ohio is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $26.49 per hour, depending on experience, location, and employer.

How to become a hardware support?

To become a hardware support technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and hands-on experience through internships or entry-level positions is valuable. Strong problem-solving abilities and familiarity with tools like diagnostic software are also important for success in this role.

What are the key skills and qualifications needed to thrive as a hardware support specialist?

To thrive as a Hardware Support specialist, you need a solid understanding of computer hardware, troubleshooting techniques, and usually a relevant technical certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, ticketing systems, and IT asset management software is typically required. Strong problem-solving abilities, patience, and effective communication are essential soft skills for resolving user issues efficiently. These skills ensure prompt and accurate hardware support, minimize downtime, and enhance user satisfaction in technology-driven environments.

What is the difference between Hardware Support vs Network Support?

AspectHardware SupportNetwork Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, offices, repair shopsServer rooms, network operations centers
Employer & Industry UsageIT departments, hardware vendorsTelecommunications, enterprise IT

Hardware Support focuses on diagnosing, repairing, and maintaining physical computer components and peripherals. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and work in IT environments, Hardware Support emphasizes hardware components, whereas Network Support centers on network systems and connectivity.

What is hardware support?

Hardware support involves assisting users with the installation, maintenance, troubleshooting, and repair of computer hardware and related devices. This support can cover desktops, laptops, printers, servers, and other physical technology components. Hardware support professionals help diagnose hardware issues, replace faulty components, and ensure that devices are running efficiently. Their role is crucial in minimizing downtime and ensuring that technology infrastructure operates smoothly.

What are some common challenges faced by hardware support professionals, and how can they be addressed?

Hardware Support professionals often encounter issues such as diagnosing complex hardware failures, managing urgent tickets from multiple users, and keeping up with rapidly evolving technology. These challenges can be addressed by developing strong troubleshooting skills, maintaining clear communication with end-users, and participating in ongoing training to stay current with new hardware releases. Collaboration with other IT team members is also crucial to efficiently resolve issues and ensure minimal downtime for users.
What are popular job titles related to Hardware Support jobs in Ohio? For Hardware Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hardware Support jobs in Ohio look for? The top searched job categories for Hardware Support jobs in Ohio are:
Hardware Support jobs near you
Infographic showing various Hardware Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,632 per year, or $23.4 per hour.

Data Center Hardware Support Technician (Travel team)

PGTEK

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Data Center Hardware Support Technician (Travel Team)

Location: Nationwide Travel (60–70%)
Travel: Approximately 60–70% (Monday–Friday with home on most weekends)

Salary: 75-85K (pending experience)

About the Role

PGTEK is seeking experienced Data Center Hardware Support Technicians to join our nationwide deployment and support team. This team provides onsite hardware maintenance and break/fix support for enterprise and AI-focused data centers across the United States.

In this role, you'll travel to customer data centers performing hardware diagnostics, repairs, and component replacements on Dell PowerEdge servers and supporting infrastructure. The ideal candidate has prior data center experience, enjoys travel, and is comfortable working hands-on with enterprise server hardware.

This is an excellent opportunity for technicians who enjoy solving hardware issues, working in cutting-edge AI and high-performance computing (HPC) environments, and supporting some of the most advanced data center infrastructures in the country.

Responsibilities
  • Diagnose, troubleshoot, and repair enterprise server hardware in production data center environments.
  • Perform break/fix activities on Dell PowerEdge XE servers, including replacement of:
    • Motherboards
    • CPUs
    • Memory (DIMMs)
    • Network Interface Cards (NICs)
    • Hard drives and SSDs
    • Power supplies
    • Fans and other field-replaceable components
  • Install, remove, and cable enterprise server hardware.
  • Follow documented procedures and OEM best practices when performing repairs.
  • Verify system functionality after repairs and document completed work.
  • Work closely with remote engineering and technical support teams to resolve hardware issues.
  • Upload logs, download firmware, transfer diagnostic files, and perform basic operating system tasks as required.
  • Maintain accurate service documentation, inventory, and parts accountability.
  • Adhere to all customer safety, security, and operational procedures while working in live data center environments.
  • Travel throughout the United States to support customer sites (approximately 60–70%).
Travel
  • Travel is approximately 60–70% nationwide, primarily Monday through Friday.
  • Most deployments last 3–10 days, with the average assignment lasting 1–2 weeks.
  • Occasionally, technicians may be assigned to longer-term projects lasting one month or more, depending on customer needs and project scope.
  • Home on most weekends, although occasional weekend work or extended stays may be required to support critical customer deployments.
  • Must be comfortable traveling on short notice and adapting to changing project schedules.

Requirements

  • 2–5 years of experience supporting enterprise IT infrastructure or data center environments.
  • Experience performing hardware break/fix on rack-mounted servers.
  • Hands-on experience replacing server components such as motherboards, CPUs, memory, drives, network cards, and power supplies.
  • Familiarity with Dell PowerEdge servers or comparable enterprise server platforms.
  • Comfortable working with hand tools and following detailed repair procedures.
  • Strong troubleshooting and problem-solving skills.
  • Ability to lift up to 50 pounds and work around server racks in data center environments.
  • Willingness to travel 60–70% nationwide.
  • Excellent communication and customer service skills.
  • Valid driver's license and ability to travel by air.
Preferred Qualifications
  • Experience supporting Dell PowerEdge XE9680, XE9780, XE8640, or similar GPU/HPC platforms.
  • Previous experience in AI, HPC, or hyperscale data centers.
  • Basic Linux command-line experience, including:
    • Navigating directories
    • Uploading and downloading files
    • Collecting and transferring log files
    • Running basic diagnostic commands
  • Experience with firmware updates and hardware diagnostics.
  • CompTIA A+, Server+, or similar technical certifications.
  • Military technical experience is highly valued.

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

ABOUT PGTEK:

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.

EOE, including disability/veterans