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Responsibilities

• Coordinate and book travel arrangements, hotels, and transportation for drivers attending orientation.
• Arrange travel and lodging accommodations for drivers requiring travel due to breakdowns, repairs, or other business-related needs.
• Scan, upload, and maintain driver, safety, and new hire documentation in DocuWare and other electronic filing systems.
• Assist with maintaining and updating incident and claims tracking logs, ensuring required documentation is obtained and claims remain active until closure.
• Schedule DOT physical examinations and other required medical appointments for driver recertifications.
• Monitor expiring certifications and licenses and update expiration dates in LoadMaster and other company systems.
• Run Motor Vehicle Reports (MVRs) and assist with driver qualification file maintenance.
• Communicate with drivers, vendors, medical providers, and internal departments regarding scheduling, documentation, and compliance requirements.
• Maintain accurate and confidential employee and driver records.
• Generate reports and assist with data entry, tracking, and administrative support functions.
• Support driver retention initiatives by assisting with communication to current drivers regarding events, recognition programs, surveys, meetings, and company announcements.
• Provide overflow phone support for Driver Managers by answering routine questions and directing drivers to the appropriate department when necessary.
• Prepare onboarding packets, orientation materials, and hiring documentation for new driver orientations.
• Perform additional administrative duties and special projects as assigned.

Requirements:

• Live Hyway's Traits of Reliable, Responsive, Adaptable, Passionate, and Innovative
• Take ownership of your Duty to Communicate all required and relevant information to necessary people, departments, and customers
• Proven ability to solve problems in fast-paced environment
• Proven accuracy in reporting and data entry
• Strong ability to manage multiple tasks with interruption
• Strong written and verbal communication
• Strong time management skills
• Intermediate Word, Excel, and Outlook experience
• Strong collaboration to work as OneHyway
• Critical and broad thinking for the good of the organization

Disclaimer:
This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nothing in this job description is intended to give rise to an employer-employee relationship but not limited to an assumed offer of employment.
Hyway Transportation is an equal opportunity employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.