Dispatching, Scheduling, Leadership, Strong customer service skills Core Responsibilities ... Track and drive how fast the team follows up on leads and inquiries, monitor call times and call ...
Dispatching, Scheduling, Leadership, Strong customer service skills Core Responsibilities ... Track and drive how fast the team follows up on leads and inquiries, monitor call times and call ...
Dispatcher
Columbus, OH · On-site
$12 - $16/hr
Efficiently dispatch team members to job sites while maintaining schedules. * Monitor and track field operations to ensure deadlines are met. * Provide real-time support and updates to field teams.
Quick apply
Dispatcher
Columbus, OH · On-site
$12 - $16/hr
Efficiently dispatch team members to job sites while maintaining schedules. * Monitor and track field operations to ensure deadlines are met. * Provide real-time support and updates to field teams.
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Dispatcher
Columbus, OH · On-site
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Dispatcher
Columbus, OH · On-site
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Dispatcher
Columbus, OH · On-site
$25 - $28/hr
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Dispatcher
Columbus, OH · On-site
$25 - $28/hr
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Dispatcher
Columbus, OH · On-site
$25 - $28/hr
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Dispatcher
Columbus, OH · On-site
$25 - $28/hr
... daily dispatch of equipment for the branch, working in compliance with all legal and safety ... Track all trucks repairs and registrations making sure all are up to date. * Collect all paperwork ...
Closing Operations Dispatch $22.50/hr to $24.50/hr, Wed-Sat 12 PM to 10 PM
Etna, OH · On-site
$22.50 - $24.50/hr
... nightly Track attendance, DVIC compliance, incident reports, and fleet notes Help keep closing ... Previous driver training, dispatch, leadership, or supervisory experience preferred Customer ...
Closing Operations Dispatch $22.50/hr to $24.50/hr, Wed-Sat 12 PM to 10 PM
Etna, OH · On-site
$22.50 - $24.50/hr
... nightly Track attendance, DVIC compliance, incident reports, and fleet notes Help keep closing ... Previous driver training, dispatch, leadership, or supervisory experience preferred Customer ...
Closing Operations Dispatch $22.50/hr to $24.50/hr, Wed-Sat 12 PM to 10 PM
Etna, OH · On-site
$22.50 - $24.50/hr
Company Description We're Hiring A Closing Operations Dispatch Dicey's Logistics Service is hiring ... Track attendance, DVIC compliance, incident reports, and fleet notes • Help keep closing ...
Closing Operations Dispatch $22.50/hr to $24.50/hr, Wed-Sat 12 PM to 10 PM
Etna, OH · On-site
$22.50 - $24.50/hr
Company Description We're Hiring A Closing Operations Dispatch Dicey's Logistics Service is hiring ... Track attendance, DVIC compliance, incident reports, and fleet notes • Help keep closing ...
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16.25 - $20.25/hr
Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities * Maintain detailed logs of all interactions using multi-line phone systems, AS400 ...
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16.25 - $20.25/hr
Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities * Maintain detailed logs of all interactions using multi-line phone systems, AS400 ...
Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities * Maintain detailed logs of all interactions using multi-line phone systems, AS400 ...
Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities * Maintain detailed logs of all interactions using multi-line phone systems, AS400 ...
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16 - $18/hr
Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities * Maintain detailed logs of all interactions using multi-line phone systems, AS400 ...
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16 - $18/hr
Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities * Maintain detailed logs of all interactions using multi-line phone systems, AS400 ...
DISPATCHER - AIR AND GROUND
$20.75 - $31.14/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
$20.75 - $31.14/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
Dublin, OH · On-site
$20.15/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
Dublin, OH · On-site
$20.15/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
Dublin, OH · On-site
$20.15/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
Dublin, OH · On-site
$20.15/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
Dublin, OH · On-site
$20.75 - $31.14/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND
Dublin, OH · On-site
$20.75 - $31.14/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND NIGHT SHIFT
Dublin, OH · On-site
$20.15/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
DISPATCHER - AIR AND GROUND NIGHT SHIFT
Dublin, OH · On-site
$20.15/hr
Track and communicate with all active transport units in real-time * Collect and maintain accurate ... Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms * Working ...
Public Safety Dispatcher
Columbus, OH · On-site
Receive emergency and non-emergency call of service, dispatch units accordingly * Determine nature ... Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems ...
Public Safety Dispatcher
Columbus, OH · On-site
Receive emergency and non-emergency call of service, dispatch units accordingly * Determine nature ... Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems ...
Public Safety Dispatcher
Columbus, OH · On-site
Receive emergency and non-emergency call of service, dispatch units accordingly * Determine nature ... Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems ...
Quick apply
Public Safety Dispatcher
Columbus, OH · On-site
Receive emergency and non-emergency call of service, dispatch units accordingly * Determine nature ... Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems ...
9-1-1 Dispatcher
$50K - $61K/yr
Track calls for service, unit dispatching, and updates call records using the CAD system; Constantly monitors the status of all units on duty in the field; Inputs information into a computer in ...
9-1-1 Dispatcher
$50K - $61K/yr
Track calls for service, unit dispatching, and updates call records using the CAD system; Constantly monitors the status of all units on duty in the field; Inputs information into a computer in ...
Dispatch Track information
See salary details
$12.74 - $14.99
5% of jobs
$14.99 - $17.24
16% of jobs
$17.74 is the 25th percentile. Wages below this are outliers.
$17.24 - $19.49
19% of jobs
The median wage is $21.10 / hr.
$19.49 - $21.74
15% of jobs
$21.74 - $23.99
9% of jobs
$23.99 - $26.25
8% of jobs
$28.50 is the 75th percentile. Wages above this are outliers.
$26.25 - $28.50
3% of jobs
$28.50 - $30.75
2% of jobs
$30.75 - $33
1% of jobs
$33 - $35.25
21% of jobs
$35.25 - $37.50
1% of jobs
$12
$24
$37
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Scheduling & Dispatch Team Lead
Sunbury, OH • On-site
Other
Posted 11 days ago
Key responsibilities
Own the schedule board by sequencing estimates and inspections to maximize efficiency and minimize drive time.
Manage cancellations and reschedules proactively, backfilling open slots and re-routing the day to stay on track.
Support the team as a point of contact for homeowners by setting expectations, providing updates, and handling concerns promptly and professionally.
Job description
Minimum Experience: 2 Years in Dispatching and Scheduling
Education: College Degree Preferred
Required Skills: Dispatching, Scheduling, Leadership, Strong customer service skills
Core Responsibilities- Positive Attitude: Bring a solutions-focused mindset and a can-do approach to each day. Set the tone for the team by maintaining a respectful, professional, and optimistic demeanor.
- Schedule Board Ownership: Own the schedule board – scheduled estimates and inspections for maximum efficiency, minimize drive time, and keep the right person in the right place at the right time.
- Cancellations & Route Optimization: Manage cancellations and reschedules proactively. Backfill open slots quickly, re-route the day to keep it tight, and reduce windshield time so we get more done with fewer miles.
- Weather & Schedule Disruptions: When weather or last-minute changes throw off the day, re-sequence estimators, adjust the board, and keep homeowners clearly informed so the schedule stays on track.
- Follow-Up Speed & Call Quality: Own our response times. Track and drive how fast the team follows up on leads and inquiries, monitor call times and call quality, and hold the team to fast, consistent, professional follow-up.
- Team Coaching: Mentor customer service reps on how to communicate with homeowners – tone, empathy, professionalism, and problem-solving. Lead by example and give real-time feedback to help each rep grow.
- Lead Qualification: Ask the right questions to qualify and disqualify incoming leads so the sales team spends its time on the right opportunities.
- Customer Communication: Support the team as a point of contact for homeowners -setting expectations, providing updates, and handling concerns promptly and professionally.
- Professionalism: Uphold the company’s reputation through respectful, professional interactions with homeowners, crews, and internal teams.
Newman Roofing is seeking a reliable and organized Scheduling & Dispatch Team Lead to oversee the daily scheduling and customer service operation for our residential roofing projects. This role requires someone who takes ownership, delivers excellent customer service, communicates clearly, and solves problems efficiently. The ideal candidate will be detail-oriented, strategic, calm under pressure, and able to lead and coach a team while keeping a fast-moving day organized.
This is a full‑time, in‑person role based out of our Sunbury, OH office. The Scheduling & Dispatch Team Lead owns the schedule board – sequencing estimates and inspections across Central Ohio – and leads the customer service team that keeps homeowners informed and cared for from first call to final visit. This role is the calm, organized center that keeps a busy day moving and every homeowner feeling taken care of.
A strong candidate has the following skills and qualifications- Experience: 2+ years in scheduling, dispatch, and customer service required. Prior leadership or mentoring experience is a strong plus, but not required for candidates with strong leadership and communication skills.
- Customer Service in the residential home services space is highly preferred.
- Leadership: Ability to lead, coach, and motivate a team, manage a busy schedule, and solve problems independently. Strong organizational skills required.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with homeowners, crews, and internal teams.
- Detail-Oriented: Extreme attention to detail and accuracy, with the ability to stay organized when priorities shift.
- Technology: Strong technology skills; experience with CRM/dispatch software (we use Microsoft Dynamics 365 Field Service) and Microsoft Office is a plus. Willingness to learn our systems is essential.
- Background Check: All candidates must successfully pass a background check as part of the hiring process.
Built to protect, designed to impress—Newman Roofing has you covered.
About Newman Roofing
Sourced by ZipRecruiter
Industry
Construction
Company size
11 - 50 Employees
Headquarters location
Sunbury, OH, US
Year founded
1992