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Customer Service Operations Associate Jobs in Columbus, OH

Big Lots

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Gopuff

Operations Associate, Columbus

Columbus, OH · On-site

$13.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Columbus

Columbus, OH

$13.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

NanosVet

Ecommerce Operations Associate

Dublin, OH · On-site

$25 - $35/hr

Role Description NanosVet is seeking an E-Commerce Operations Associate to own the day-to-day ... customers receive products quickly and efficiently. The ideal candidate is equally comfortable ...

Gopuff

Operations Associate, Columbus

Columbus, OH · On-site

$13.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

eTeam

Customer Service Associate

Columbus, OH · On-site

$13.50 - $18.75/hr

Customer Service Associate The Intelligent Services New Associate will leverage call center ... Maintain compliance and adhere to quality standards to reduce operational risk * Protect client ...

Dollartree

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate

Columbus, OH · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Big Lots

Customer Service Associate

Reynoldsburg, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we ... Ability to follow directives and interpret retail operational documents as assigned. * Experience:

Roses Discount Stores

Customer Service Associate

Columbus, OH · On-site

$13.50 - $18.75/hr

Walk-In Interviews May 27th - May 29th 10AM-4PM Customer Service Associate Job Category: Stores ... Ability to follow directives and interpret retail operational documents as assigned. * Experience:

Variety Stores LLC

Customer Service Associate

Columbus, OH

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Variety Stores LLC

Customer Service Associate

Columbus, OH

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

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Customer Service Operations Associate information

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How much do customer service operations associate jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for customer service operations associate in Columbus, OH is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Columbus, OH? For Customer Service Operations Associate jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Columbus, OH look for? The top searched job categories for Customer Service Operations Associate jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Customer Service Operations Associate jobs? Cities near Columbus, OH with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you

Customer Service Associate

Roses Discount Stores

Washington Court House, OH • On-site

$13.75 - $19/hr

Other

Posted 17 days ago

Roses Discount Stores rating

3.8

Company rating: 3.8 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

713th of 717 rated retailers

Job description

Customer Service Associate

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

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