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Content Associate Jobs Near Me

JP Morgan Chase

Content Design Senior Associate

Columbus, OH · On-site

$118K/yr

As a Content Design Senior Associate in Employee Experience - CAO Help Content, you will play an important role in shaping customer experiences through content and building customer confidence across ...

Directive

Content Strategist (Remote US)

Columbus, OH · Remote

Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact ... Content Production * Goal Setting: Strategists are responsible for using available data to set ...

NAPA

Autotech Training Content Developer

Columbus, OH · On-site

The training content must be fully embraced by employees, associates and management because they are efficient and effective in knowledge/skills transfer and driving business results.Position ...

Smithers Group

Associate Chemist

Columbus, OH

$23.50 - $31/hr

The Associate Chemist supports cannabis testing operations by performing essential laboratory tasks ... Perform basic laboratory tests such as moisture content and water activity. * Conduct routine data ...

Smithers

Associate Chemist

Columbus, OH · On-site

$23.50 - $31/hr

The Associate Chemist supports cannabis testing operations by performing essential laboratory tasks ... Perform basic laboratory tests such as moisture content and water activity. * Conduct routine data ...

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Content Associate jobs near you
A map of the United States highlighting the number of Content Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Content Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Content Design Senior Associate

Columbus, OH • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

Other

Re-posted 15 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.

As a Content Design Senior Associate in Employee Experience – CAO Help Content, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.

Job responsibilities
  • Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives
  • Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
  • Create content taxonomies to refine content organization and structure,incorporating user feedback and insights for continuous improvement
  • Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
  • Analyze content performance metrics,making data-driven recommendations for optimization and enhancement of user experiences
Required qualifications, capabilities, and skills
  • 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
  • Experience in creating content architectures, storytelling, and clear and concise writing
  • Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
  • Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
  • Proficient technical literacy in content platforms and understanding their impact on user experience
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