8 of the Best Types of Help Desk Analyst Jobs in 2026

Discover some great types of Help Desk Analyst jobs that are hiring now.

High Paying Help Desk Analyst Jobs

• Senior Help Desk Analyst

  Salary range: $90,500 - $137,000

  Senior Help Desk Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Senior Help Desk Analyst jobs pay between $90,500 (25th percentile) and $137,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Senior Help Desk Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Junior Help Desk Analyst

  Salary range: $48,000 - $73,500

  Junior Help Desk Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Junior Help Desk Analyst jobs pay between $48,000 (25th percentile) and $73,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Junior Help Desk Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Entry Level Help Desk Analyst

  Salary range: $41,000 - $56,000

  The primary qualifications you need to become an entry-level help desk analyst are an associate’s or bachelor’s degree and customer service skills. Since this is an entry-level position, many employers do not require candidates to have professional experience, although a background in IT may be necessary. The job of an entry-level help desk analyst is to provide support to customers as they troubleshoot and resolve common technical problems. An in-depth working knowledge of a company’s products is often necessary to advance to a less-supervised role.

• Full Time Help Desk Analyst

  Salary range: $41,000 - $56,000

  Full-time employment hours are generally determined by the employer. There is no single universal definition; however, various laws and policies govern different types of eligibility and statuses. For example, the Fair Labor Standards Act does not define full-time employment but does require overtime pay after 40 hours of work in a workweek for non-exempt employees. The Affordable Care Act, in determining Applicable Large Employers, defines full-time employees as those working an average of at least 30 hours per week, or 130 hours a month. The H-1B Visa Program defines full-time as 40 hours per week, normally, and in no event would less than 35 hours per week be considered to be full-time employment. In practice, full-time employment is typically between 32 and 40 hours per week.

• Manager Help Desk Analyst

  Salary range: $41,000 - $56,000

  Managers supervise a team of people; they establish goals, assign tasks, and measure progress. The specific responsibilities of someone in a management position will vary based on the company and industry they work in, but their primary responsibilities remain largely the same. Managers monitor the accomplishments of their staff, focusing on the overall goals of the department. They work with Human Resources to determine and address staffing needs, coordinate and delegate responsibilities, check employee performance, and provide additional training and direction when necessary.

• Temporary Help Desk Analyst

  Salary range: $41,000 - $56,000

  A Temporary job is an employment arrangement in which both parties, the employee and employer, agree in advance that the position will be filled for a set period. Temporary jobs often are based on employers’ seasonal or specific project needs. Occasionally, Temporary employees will be offered ongoing, full-time positions if their performance is excellent and a position is available. However, you should not assume this will be the case.

• Internship Help Desk Analyst

  Salary range: $41,000 - $56,000

  An Internship is a position within your desired field that pays little or no money but offers you the opportunity to gain real-world experience. This may set you apart for your future job search. Generally, Internships are almost expected by employers on an entry-level candidate’s resume. You are much more of an asset to an employer if you have some work experience.

• On Call Help Desk Analyst

  Salary range: $41,000 - $56,000

  When most people think of on-call jobs, medical professionals and first responders typically come to mind. For first responders, like firefighters and EMTs, on-call usually means you are sleeping at the station, ready to wake up and respond to a call quickly. Medical workers, on the other hand, may work a more traditional on-call schedule. While some nurses and doctors may sleep at the hospital, especially during their residency, you may also have an on-call shift where you can leave and go home, potentially never actually coming back. If you want a career as a nurse or doctor but do not like this unpredictability, rest assured that the chance of having on-call shifts decreases as you gain seniority and advanced qualifications. Repair workers like electricians may also work on-call. You may occasionally find on-call jobs in retail or customer service sectors, but this is not as common.