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120 Walmart Customer Program Manager Jobs Hiring Near You

Gleason

Customer Program Manager

Rochester, NY · On-site

$80K - $120K/yr

The Customer Program Manager is responsible for leading all stages of the customers program or project and is the primary contact for Specialized Gear Services (SGS) customers. The position requires ...

Applied Materials

Customer Program Manager

Santa Clara, CA · On-site

$133K - $183K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... Manages project schedule and task details by utilizing project management tools such as reports ...

Novanta

Customer Program Manager

Irvine, CA · On-site

$111K - $166K/yr

As the Customer Program Manager, you will serve as the primary operational interface and Voice of the Customer for Tier 1 accounts within the medical device, life & Health Sciences and, and ...

INCPG

Walmart Customer Lead

Denver, CO · On-site

Build rapport with Mid-Level Managers within Walmart and Sam's Team Manager and connecting with ... Spearhead the customer teams continuing advancement of various e-commerce programs. Successful ...

Vitron Manufacturing

Be Seen First

Customer Program Manager (CPM) - Aerospace

Mesa, AZ · On-site

$63K - $77K/yr

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly ...

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Walmart Jobs Information

What is it like to work at Walmart?

Walmart operates under a culture that emphasizes teamwork, diversity, and community involvement, with a focus on providing excellent customer service and supporting local economies. The company's store-based structure allows employees to work closely with colleagues in various roles, from sales and customer service to logistics and management, in a fast-paced retail environment that requires adaptability and problem-solving skills. For those interested in a career with opportunities for advancement and professional growth, Walmart offers training programs, competitive pay, and benefits, making it an attractive option for individuals seeking a stable and dynamic work environment.

Do workers at Walmart get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 1,177 people who took the Breakroom Quiz between April 2026 and July 2026.

Does Walmart pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 1,083 people who took the Breakroom Quiz between April 2026 and July 2026.

At Walmart, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 987 people who took the Breakroom Quiz between April 2026 and July 2026.

Are part-time workers able to get health insurance from Walmart?

Only some people who work part-time can get health insurance.
47% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 800 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Walmart?

Only some people who work part-time get paid time off.
37% of people who work part-time say they don’t get paid time off
Based on data from 178 people who took the Breakroom Quiz between April 2026 and July 2026.

Is the health insurance from Walmart affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 669 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get paid time off at Walmart?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 1,262 people who took the Breakroom Quiz between April 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 14% of people with changing schedules find out their shifts one week or less ahead of time.
  • 34% of people with changing schedules find out their shifts two weeks ahead of time.
  • 47% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 490 people who took the Breakroom Quiz between April 2026 and July 2026.

Do workers at Walmart worry about hours?

Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 496 people who took the Breakroom Quiz between April 2026 and July 2026.

Do Walmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 473 people who took the Breakroom Quiz between April 2026 and July 2026.

How easy is it for Walmart workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 350 people who took the Breakroom Quiz between April 2026 and July 2026.

How easy is it to get time off at Walmart?

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 945 people who took the Breakroom Quiz between April 2026 and July 2026.

Do Walmart managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 447 people who took the Breakroom Quiz between April 2026 and July 2026.

Do jobs at Walmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 466 people who took the Breakroom Quiz between April 2026 and July 2026.

How easy is it to take sick days at Walmart?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 1,116 people who took the Breakroom Quiz between April 2026 and July 2026.

Is a Walmart job good for students?

Most students say this is a good place to work if you’re studying.
74% of students report this is a good place to work if you’re studying.
Based on data from 178 people who took the Breakroom Quiz between April 2026 and July 2026.

Is working at Walmart good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Walmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 1,098 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Walmart get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 1,182 people who took the Breakroom Quiz between April 2026 and July 2026.

Is it stressful to work at Walmart?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 1,194 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Walmart enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 985 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Walmart recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 1,285 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get enough training when they start at Walmart?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 1,188 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get support to advance at Walmart?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 1,142 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people think Walmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 1,137 people who took the Breakroom Quiz between April 2026 and July 2026.

Do workers feel well informed about how Walmart is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 1,156 people who took the Breakroom Quiz between April 2026 and July 2026.
What other companies are hiring for Customer Program Manager jobs?
What are the most popular jobs at Walmart?
What are the most popular categories at Walmart?
Infographic showing various Customer Program Manager job openings at Walmart in the United States as of July 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Customer Program Manager

Air Express International USA, Inc.

San Francisco, CA • On-site

$105K - $141K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Job Title: Customer Program Manager

Job Location: Brisbane, California


The Customer Program Manager is responsible for leading and optimizing customer-focused logistics operations, ensuring high service quality, operational efficiency, and strong customer satisfaction across air and/or ocean freight services. The role acts as the primary bridge between customers, operations, and commercial teams, driving execution excellence and continuous improvement.


Key Responsibilities:

  • Act as the primary operational contact for assigned customers, ensuring service delivery meets agreed KPIs and SLAs
  • Monitor customer performance, satisfaction levels, and proactively resolve service issues
  • Lead regular customer reviews (QBRs/MBRs) in partnership with Sales and Key Account teams
  • Ensure consistent communication on shipment status, escalations, and service improvements
  • Oversee end-to-end shipment execution (import/export) across air and/or ocean freight
  • Ensure compliance with DGF operational standards, SOPs, and regulatory requirements
  • Coordinate with internal teams (Gateway, Brokerage, Warehouse, Transport) to ensure seamless execution
  • Drive operational efficiency, cost control, and productivity improvements
  • Manage customer-specific SOPs, ensuring alignment across all stakeholders
  • Identify operational gaps and implement continuous improvement initiatives
  • Support implementation of new business, transitions, or customer onboarding
  • Ensure data accuracy in systems (e.g., shipment milestones, billing, reporting)
  • Support revenue and profitability targets through cost control and operational efficiency
  • Monitor shipment profitability, accessorial charges, and billing accuracy
  • Collaborate with Finance/AR teams to resolve disputes and improve cash collection
  • Work closely with Sales, Key Account Management, and Product teams to support growth
  • Act as the voice of the customer internally, ensuring alignment across functions
  • Coordinate with regional/global teams for multinational customer programs
  • Lead and develop Customer Operations specialists or coordinators
  • Set clear performance objectives aligned to KPIs and customer expectations
  • Promote a customer-centric, high-performance culture

Skills & Requirements

  • 5-10 years of freight forwarding/logistics experience (AFR/OFR preferred)
  • Strong knowledge of end-to-end forwarding operations and customer processes
  • Proven customer management and stakeholder engagement skills
  • Ability to manage escalations and drive resolution under pressure
  • Strong analytical and problem-solving capabilities
  • Proficiency in logistics systems (e.g., CargoWise or similar)
  • Excellent communication and presentation skills


Pay Range: $105,843.75 - $141,125.00+ (Based on Experience)

 

Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

#LI-RL2

Employment Type: FULL_TIME

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