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60 Unitypoint Health Patient Access Manager Jobs Hiring Near You

UnityPoint Health

Patient Access Mgr

Fort Dodge, IA

Patient Access * Shift: Monday-Friday; 10:30am - 7:00pm (flexible schedule and on call rotation is ... Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top ...

UnityPoint Health

Patient Access Rep

Sioux City, IA

$17 - $21.75/hr

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Obtain CPI/MOAB (Management of Aggressive Behaviors) certification within 6 months of hire and ...

UnityPoint Health

Patient Access Rep

Fort Dodge, IA

$16.75 - $21.25/hr

Patient Access * Shift: Monday-Friday; 3:00pm-11:30pm * Job ID: 181172 Overview Shift: Monday ... Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ...

UnityPoint Health

Patient Access Representative

Sioux City, IA · On-site

$17.25 - $22/hr

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Obtain CPI/MOAB (Management of Aggressive Behaviors) certification within 6 months of hire and ...

UnityPoint Health

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

The role addresses patient inquiries and manages patient wayfinding. The role also supports ... Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ...

UnityPoint Health

Patient Access Representative

Moline, IL · On-site

$15.50 - $19.75/hr

... Health as a Patient Access Associate, where you'll make a real difference in every patient ... Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ...

UnityPoint Health

Patient Access Representative

Fort Dodge, IA · On-site

$16.75 - $21.25/hr

A s a Patient Access Representative, you'll keep things running smoothly by handling admissions ... Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ...

UnityPoint Health

Patient Access Representative

Fort Dodge, IA · On-site

$16.75 - $21.25/hr

A s a Patient Access Representative, you'll keep things running smoothly by handling admissions ... Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ...

UnityPoint Health

Patient Access Representative

Sioux City, IA · On-site

$17.25 - $22/hr

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Health ... Obtain CPI/MOAB (Management of Aggressive Behaviors) certification within 6 months of hire and ...

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UnityPoint Health Jobs Information

What are the key skills and qualifications needed to thrive as a Patient Access Manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, revenue cycle management, and a bachelor's degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification platforms is essential, with certifications like CHAM (Certified Healthcare Access Manager) being advantageous. Exceptional leadership, problem-solving, and customer service skills help manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient intake processes, ensuring regulatory compliance, and enhancing overall operational efficiency in healthcare settings.

What are some common challenges faced by Patient Access Managers, and how can they effectively address them?

Patient Access Managers often encounter challenges such as managing high patient volumes, ensuring accurate insurance verification, and maintaining compliance with healthcare regulations. Effective communication, strong organizational skills, and leveraging technology solutions can help address these issues. Building a well-trained team and fostering collaboration with clinical and administrative departments are also key to successfully navigating these challenges and ensuring a positive patient experience.

What does a Patient Access Manager do?

A Patient Access Manager oversees the administrative processes that allow patients to enter a healthcare facility, such as scheduling, registration, insurance verification, and admissions. They ensure that these processes run smoothly and efficiently, so patients have a positive experience from the moment they arrive. Patient Access Managers also supervise staff, manage patient flow, and ensure compliance with healthcare regulations and privacy laws. Their role is critical to both the operational success of the healthcare facility and the satisfaction of its patients.

What is the difference between Patient Access Manager vs Patient Registration Coordinator?

AspectPatient Access ManagerPatient Registration Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma or equivalent; healthcare experience beneficial
Work EnvironmentSupervisory role overseeing registration staff in hospitals or clinicsFrontline role interacting directly with patients during registration
ResponsibilitiesManaging patient access processes, staff supervision, ensuring complianceRegistering patients, collecting data, verifying insurance

The Patient Access Manager oversees the patient registration process, supervising staff and ensuring compliance, while the Patient Registration Coordinator handles the direct registration of patients. Both roles require similar credentials but differ in scope and responsibilities within healthcare facilities.

Do workers at UnityPoint Health get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 139 people who took the Breakroom Quiz between May 2025 and May 2026.

Does UnityPoint Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 79 people who took the Breakroom Quiz between November 2025 and April 2026.

At UnityPoint Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
95% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between November 2025 and May 2026.

Are part-time workers able to get health insurance from UnityPoint Health?

Most people who work part-time can get health insurance.
77% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at UnityPoint Health?

Only some people who work part-time get paid time off.
41% of people who work part-time say they don’t get paid time off
Based on data from 27 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from UnityPoint Health affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at UnityPoint Health?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 83 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 16% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 18% of people with changing schedules find out their shifts three weeks ahead of time.
  • 49% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 96 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at UnityPoint Health worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 125 people who took the Breakroom Quiz between May 2025 and April 2026.

Do UnityPoint Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for UnityPoint Health workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 82 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at UnityPoint Health?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Do UnityPoint Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 123 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at UnityPoint Health do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
90% of people report that they don’t do extra unpaid work.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at UnityPoint Health?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a UnityPoint Health job good for students?

Most students say this is a good place to work if you’re studying.
97% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at UnityPoint Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at UnityPoint Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at UnityPoint Health get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 139 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at UnityPoint Health?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 80 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at UnityPoint Health enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 72 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at UnityPoint Health recommend working with their team?

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at UnityPoint Health?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at UnityPoint Health?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 72 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think UnityPoint Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how UnityPoint Health is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between November 2025 and May 2026.
What other companies are hiring for Patient Access Manager jobs?
What are the most popular jobs at Unitypoint Health?
What are the most popular categories at Unitypoint Health?
Infographic showing various Patient Access Manager job openings at Unitypoint Health in the United States as of May 2026, with employment types broken down into 10% As Needed, 73% Full Time, 16% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Supervisor Patient Access

Supervisor Patient Access

UnityPoint Health

Marshalltown, IA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

UnityPoint Health rating

7.2

Company rating: 7.2 out of 10

Based on 350 frontline employees who took The Breakroom Quiz

326th of 864 rated healthcare providers

Job description

Overview
We are seeking a Patient Access Supervisor to join our team! In this role you will be responsible for completing error tracking, monitoring staff productivity, and holding staff accountable for completing registration and cashier functions with accuracy, efficiency, and following compliance guidelines. Excellent communication and collaboration skills are required as this role assists the Manager and Assistant Manager of Patient Access with coordination of the training and job performance of employees who report to this position. You'll maintain the staff schedule for assigned registration areas and ensure coverage to meet patient demand. Successful fulfillment of these responsibilities will promote a motivated staff and contribute toward a prompt and accurate attainment of department and Health System objectives.
Location: Onsite - Marshalltown, IA
Hours: Monday-Friday, 8am-5pm
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Management & Leadership:
  • Assist managers with all human resource functions for Patient Access including screening, hiring, scheduling and evaluating staff as well as mentoring, coaching, disciplining and terminating staff using established company policy
  • Provides departmental leadership, communication, planning and problem-solving skills for Patient Access and Revenue Cycle processes
  • Responsible for overseeing the day to day workflow of the office including the review of staffing needs and supervision and training of staff in good customer relations and office procedures
  • Ensure that the daily operations are run effectively and efficiently by streamlining processes and managing workload
  • Responsible for ensuring staff are following all established processes to ensure comprehensive and accurate completion of job duties
  • Continuously identify process improvement areas, recommend changes, and implement accordingly
  • Responsible for schedules and staffing of team members including monitoring timecards, timecard corrections, and identifying gap staffing coverage
  • Make recommendations for operational changes, staffing alignment changes, budgetary allowances, etc.
  • Establish effective mechanisms of communication with team members, patients, UnityPoint Health affiliate personnel to foster an environment, of openness, trust, teamwork and staff development
  • Demonstrate sound fiscal management of operation through the elimination of waste
  • Under the supervision of Patient Access Manager, coordinates and plans staff meetings and huddles for assigned campus and/or registration hubs
  • Responsible for all aspects of hiring, interviewing and selecting staff for assigned registration areas
  • Monitors productivity and errors of staff and recommends and implements training based on these reports
  • Monitors daily activity and productivity, recommending adjustments to staff responsibilities to meet department goals
  • Works with the leadership to develop an effective training program for new staff and ongoing training for existing staff
  • Completes annual performance appraisals for direct reports
  • Provides computer support to team members
  • Assist team members with daily duties as needed

Performance Management of the Patient Access Team:
  • Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines
  • Demonstrates ability to meet business needs of department with regular, reliable attendance
  • Employee maintains current licenses and/or certifications required for the position
  • Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
  • Completes all annual education and competency requirements within the calendar year
  • Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse
  • Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff
  • Takes appropriate action on concerns reported by department staff related to compliance

Qualifications
  • Bachelor's Degree
  • Prior leadership experience in Patient Access/billing required
  • Billing experience and knowledge of insurance are required
  • Experience working in EPIC is preferred
  • Ability to work independently and make decisions

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What UnityPoint Health employees say

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Benefits

Hours and flexibility

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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