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UnityPoint Health
UnityPoint Health

20 Unitypoint Health Software Jobs Hiring Near You

UnityPoint Health

Connections Team Support Agent

Hiawatha, IA · On-site

$17.25 - $23.25/hr

Overview We are hiring a Connections Team Support Agent to join our team at UnityPoint Health! This ... The Agent will utilize Problem Tracking Software to track incidents. Additionally, this role ...

UnityPoint Health

Public Safety Dispatcher

Dubuque, IA · On-site

As a Public Safety Dispatcher at UnityPoint Health - Finley Hospital, you'll be the vital link ... Familiarity with radio communication systems and dispatch software a plus. * Ability to multitask ...

UnityPoint Health

Receptionist

North Sioux City, SD · On-site

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Basic proficiency in computer systems and software, including Microsoft Office and scheduling ...

UnityPoint Health

Patient Admissions Technician

Waterloo, IA · On-site

$17.25 - $23.75/hr

Overview UnityPoint Health - Allen Shift: Full-time; 8:30am- PM; No weekends Benefits Eligible The ... Utilizes hospital management software and other digital tools to help with scheduling appointments ...

UnityPoint Health

Pharmacy Technician Specialty

Urbandale, IA · On-site

$16.50 - $20/hr

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Run test claims through pharmacy software to determine insurance options; communicate with patients ...

UnityPoint Health

Pharmacy Technician Specialty

Urbandale, IA · On-site

$16.50 - $20/hr

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Run test claims through pharmacy software to determine insurance options; communicate with patients ...

UnityPoint Health

Pharmacy Tech

Urbandale, IA · On-site

$16.50 - $20/hr

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Run test claims through pharmacy software to determine insurance options; communicate with patients ...

UnityPoint Health

Receptionist

South Sioux City, NE · On-site

$15.50 - $20.50/hr

Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 ... Basic proficiency in computer systems and software, including Microsoft Office and scheduling ...

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UnityPoint Health Jobs Information

Do workers at UnityPoint Health get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

Does UnityPoint Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
37% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 139 people who took the Breakroom Quiz between August 2025 and August 2026.

At UnityPoint Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from UnityPoint Health?

Most people who work part-time can get health insurance.
77% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at UnityPoint Health?

Only some people who work part-time get paid time off.
41% of people who work part-time say they don’t get paid time off
Based on data from 27 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from UnityPoint Health affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at UnityPoint Health?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 18% of people with changing schedules find out their shifts three weeks ahead of time.
  • 49% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at UnityPoint Health worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

Do UnityPoint Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for UnityPoint Health workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at UnityPoint Health?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

Do UnityPoint Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 96 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at UnityPoint Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 93 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at UnityPoint Health?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 130 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a UnityPoint Health job good for students?

Most students say this is a good place to work if you’re studying.
97% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at UnityPoint Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at UnityPoint Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 141 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UnityPoint Health get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at UnityPoint Health?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 147 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UnityPoint Health enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UnityPoint Health recommend working with their team?

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at UnityPoint Health?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 151 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at UnityPoint Health?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think UnityPoint Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how UnityPoint Health is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Unitypoint Health?
    What are the most popular jobs at Unitypoint Health?
    What are the most popular categories at Unitypoint Health?
    Infographic showing various Software job openings at Unitypoint Health in the United States as of August 2026, with employment types broken down into 4% As Needed, 80% Full Time, 15% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

    Connections Team Support Agent

    UnityPoint Health

    Hiawatha, IA • On-site

    $17.25 - $23.25/hr

    Other

    Medical, Dental, Retirement, PTO

    Posted 5 days ago

    UnityPoint Health rating

    7.3

    Company rating: 7.3 out of 10

    Based on 361 frontline employees who took The Breakroom Quiz

    265th of 887 rated healthcare providers

    Job description

    Overview

    We are hiring a Connections Team Support Agent to join our team at UnityPoint Health! This role provides initial support for Patient Portal and Health Information Exchange customers. These customers may include: physicians, clinics, hospitals, assisted living facilities, home care providers, or other authorized health care entities, as well as UnityPoint Health patients.  Use of email, secure messaging, and phone communication methods seek to understand the patients' or customers' issues, concerns, and needs. The Agent will utilize Problem Tracking Software to track incidents. Additionally, this role collaborates with or escalates to 2nd level support when further investigation or intervention is required. Applicants can expect to work with the Manager, Connection Team Support Analysts, co-workers, and other members of the UnityPoint Health team to reach solutions to our customers’ needs. 

    Hours: Monday-Friday 8:30am-5:00pm

    Location: Remote - applicants must reside with the UnityPoint Health footprint of Iowa, Illinois, or Wisconsin 

    Why UnityPoint Health?

    At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

    Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

    • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
    • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
    • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

    With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

    And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

    Find a fulfilling career and make a difference with UnityPoint Health.

    Responsibilities

    Need Resolution:

    • Log problems in the tracking system, referring complex issues to appropriate 2nd level support staff 
    • Follow up with customers to ensure satisfactory resolution
    • Protect Patient Health Information
    • Work collaboratively with other IT group members to ensure the Best Outcome for Every Patient Every Time
    • Pursue internal and external escalation of problem resolution when involved in the best interest of customer and patient satisfaction  
    • Connect patients to the appropriate medical record (either to their own or the proxy record they are requesting) 

    Process & Procedure: 

    • Update process or procedure documentation as needed for the agents to follow
    • Assist with training of new team members of the Connections Team
    • Communicates openly, honestly and professionally
    Qualifications

    Education:

    • Required: High school diploma required
    • Preferred: Bachelor’s degree preferred

    Experience: 

    • Required: Two years’ experience in a support role for multiple systems

    Licenses/Certifications:

    • Valid driver’s license when driving any vehicle for work-related reasons

    Knowledge/Skills/Abilities:

    • Requires highly developed communications and negotiation skills to effectively work with all levels of management throughout UnityPoint Health, its subsidiaries and affiliates
    • Requires Personal Computer experience
    • Effective written and verbal communication skills to deal effectively with patients and HIE customers
    • Ability to understand and deal effectively with problems and opportunities, which arise, in a complex multiprocessing environment is crucial
    • Networking experience preferred
    • Knowledge of healthcare industry systems preferred

    What UnityPoint Health employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About UnityPoint Health

    Sourced by ZipRecruiter

    At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    West Des Moines, IA, US

    Year founded

    1995

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