72 Transcat Service Manager Jobs Hiring Near You

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Base compensation is $95,000 - $105,000
• This is a full time on-site role at our Rochester location preferably, but could also be based out of our Vista, CA or Houston, TX labs as well. 
• Travel could be up to 20%.

Overview- 

The purpose of this Category Manager position is to manage a fleet of electronic equipment within defined product categories. The objective is to invest into growth with plenty of capital while managing profitability at the category level. The position works with sales people and other product managers to identify and invest in opportunities for growth, as well as to identify and divest from underperforming assets and categories. It’s a fast-paced role which requires excellent analytical skills.

• Purchases rental assets and approves them for sale based on defined financial metrics like yield and utilization for assigned categories.
• Adjusts rental and sales prices based on demand and win rates across the category portfolio.
• Advises sales personnel on how to frame rental and sales opportunities for maximum success.
• Helps sales personnel with understanding of similar equipment to that requested based on what is in stock and currently available.
• Maintains accurate and up-to date levels of spending on new assets, sales of prior assets and profitability of the relevant category sections of the rental pool.
• Communicates and works closely with the Management Team.
• Attends relevant trade conferences to find and suggest new categories and models to invest in.
• Collaborates with manufacturers / brands to deepen relationships and grow their rental markets within assigned categories.

Measurement of Performance

• Achievement of rental and sales revenue growth and profitability for assigned categories, as defined by management.
• Adherence to investment approval limits and timely completion of new investment approvals.

Key Competencies and Required Attributes

• Deep understanding of the financials of equipment rentals. This includes understanding measures of rental equipment profitability and understanding of life cycles of rental equipment.
• Knowledge of products carried is helpful.
• Understanding of good sales practices.
• Self-starter, can-do attitude is crucial. This position acts as a leader and business manager for the relevant categories of the rental pool while working in collaboration with other product team members to improve profitability, KPIs and processes.
• The ability to quickly learn several complex computer systems is crucial.
• Analytical skills. The ability to look at data and ask questions of it, and to make data-driven decisions.
• The ability to collect data from different systems and construct relevant analyses and takeaways.
• The ability to systematically reduce cognitive biases.
• Excellent oral and written skills needed to communicate with other team members and executive team.
• Ability to successfully multi-task and manage concurrent situations including, but not restricted to presentations, sales support and investment tasks.
• Helps set equipment performance goals and metrics to make investment/divestment decisions across the rental pool.
• Trades equipment with resellers as appropriate, based on active opportunities or when a good deal is found.

Required Qualifications

• Bachelor's degree in business or a related field
• 5+ years of successful experience in rental industry

Bonus Experience

• Experience in a related industry (e.g., test equipment, distribution, calibration)
• Experience with strategic sourcing 
• Leadership experience

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.