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60 Tempus Customer Service Jobs Hiring Near You

Tempus

GenAI Product Builder

Chicago, IL · On-site

$110K - $140K/yr

... customer teams and/or internal engineers * Serve as a technical and strategic bridge to our Tempus ... service of a product solution * Experience designing or building prototype-to-production AI ...

Tempus

(Sr) Associate, Strategy & Operations

Chicago, IL · On-site

$70K - $85K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Customer-facing experience, preferably in BD, client services, or consulting. * Strong written ...

Tempus

(Sr) Associate, Strategy & Operations

Chicago, IL · On-site

$70K - $85K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Customer-facing experience, preferably in BD, client services, or consulting. * Strong written ...

Tempus

Data Architect, Next Platform

Chicago, IL · On-site +1

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

Tempus

Data Architect, Next Platform

Redwood City, CA · On-site +1

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

Tempus

Data Architect, Next Platform

Chicago, IL · On-site

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

Tempus

Data Architect, Next Platform

Boston, MA · On-site +1

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

tempus

$29/hr

... service quality. Collaborates with internal and external stakeholders to support organizational ... Foster a positive, accountable, collaborative, and customer-focused team culture. Operations

tempus

$15.75 - $21.50/hr

Experience in document processing, PCA /worker onboarding support, customer service, or administrative work in a highvolume environment is a plus. * Prior experience reviewing state and federal ...

tempus

$17.25 - $21.50/hr

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole.

Tempus

Clinical Assistant I (Pacific Time Zone)

$21 - $25/hr

Customer service experience preferred, but not required. PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: To review the California privacy notice, click here: California Privacy Notice ...

tempus

$23/hr

Outstanding customer service and problem-solving skills Preferred Experience * Experience developing and writing vocational assessments, career planning, job placement and job coaching follow along ...

Tempus

Clinical Assistant I (Pacific Time Zone)

$21 - $25/hr

Customer service experience preferred, but not required. PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: To review the California privacy notice, click here:California Privacy Notice ...

Tempus

Enterprise Account Manager - Northeast

New York, NY · On-site +1

$100K - $130K/yr

In partnership with the ESE and/or AE, ensure customers are aware of relevant product updates and new products/services * Collaborate with ESE, AE and ASD to establish CARE Steering Committee, within ...

Tempus

Enterprise Account Manager - Northeast

$100K - $130K/yr

In partnership with the ESE and/or AE, ensure customers are aware of relevant product updates and new products/services * Collaborate with ESE, AE and ASD to establish CARE Steering Committee, within ...

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Tempus Jobs Information

What is it like to work at Tempus?

Tempus is a data-driven healthcare technology company that prioritizes innovation and collaboration, fostering a culture of teamwork and continuous learning.

The company's structure is designed to facilitate interdisciplinary collaboration, with teams comprising experts from various fields, including medicine, engineering, and data science, working together to develop and implement cutting-edge technologies that improve cancer care and patient outcomes.

Working at Tempus may appeal to individuals who are passionate about using data and technology to drive meaningful change in healthcare, as the company offers opportunities for professional growth, a dynamic work environment, and the chance to contribute to a mission that has the potential to impact millions of lives.

What makes Tempus an attractive place to work?

Tempus is a leading healthcare technology company that leverages artificial intelligence to revolutionize cancer care and improve patient outcomes. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to groundbreaking research. By joining Tempus, individuals can pursue a career that combines technical expertise with a passion for improving healthcare, with opportunities for professional growth, skill development, and making a meaningful impact in the lives of patients.

What are the most popular job types at Tempus?

    What are the most popular jobs at Tempus?

    What are the most popular categories at Tempus?

    Infographic showing various Customer Service job openings at Tempus in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 48% Physical, 6% Hybrid, and 46% Remote job distribution.

    GenAI Product Builder

    Tempus

    Chicago, IL • On-site

    $110K - $140K/yr

    Full-time

    Re-posted 29 days ago

    Job description

    Passionate about precision medicine and advancing the healthcare industry?
    Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
    As a GenAI Product Builder, you'll embed directly with Tempus teams - from health systems to life science organizations to internal operations- to help them identify real problems and solve them using agentic GenAI solutions.
    This is a hybrid role spanning product management, product design and hands-on implementation. You'll help customers imagine what's possible with GenAI, prototype it, and make it real.
    You will:
    • Partner with customer and business leaders to uncover high-impact use cases where GenAI can deliver measurable value.
    • Through customer research, problem discovery and systems thinking, you'll translate vague operational challenges into clear, functional solutions

    • Build rapid prototypes / proof-of-concepts to validate ideas and drive alignment

    • Design and implement agent-based solutions - from workflow automation to patient communication, insight generation, or clinical operations
    • Work directly with LLMs and agent frameworks (prompt design, chaining, context management, evaluation, and guardrails)
    • Lead moderate-to-full implementations in collaboration with customer teams and/or internal engineers

    • Serve as a technical and strategic bridge to our Tempus OS and other platform teams - shaping their roadmap through real-world feedback

    • Train business users, power users, and internal champions on interacting with deployed agentic solutions.

    Key Qualifications
    • 2+ years of experience in a hybrid role intersecting product management / ownership and hands-on software or AI engineering
    • Hands-on experience building or deploying GenAI applications (agents, chat interfaces, or LLM-driven workflows)
    • Strong software engineering skills (using Python, JavaScript or similar) and familiarity with APIs, webhooks, integration patterns, data pipelines
    • Experience and proven track record applying skills in systems thinking, domain modeling, problem discovery and user research in service of a product solution
    • Experience designing or building prototype-to-production AI solutions (not just proof-of-concepts) - including observability, A/B testing, error-handling, scaling
    • Practical experience working with LLMs, agentic frameworks, prompt engineering, evaluation metrics, and AI-assisted development tools (e.g., Cursor, Claude, Codex)
    • Excellent communication and storytelling skills - able to interface with both clinicians and engineers
    • Proven ability to drive projects from discovery through delivery, balancing experimentation and execution
    • Strong bias for action with a background in rapid prototyping, user research, and scaling products under a robust operational model

    Why It Matters
    The GenAI Product Builder plays a critical role in our mission: turning the promise of generative AI into working, responsible, and scalable systems that make a difference in patients' lives.
    CHI - $110,000 - $140,000
    The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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