Tempus
Tempus

55 Tempus Customer Service Jobs Hiring Near You

Data Architect, Next Platform

Chicago, IL · On-site

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

Data Architect, Next Platform

Redwood City, CA · On-site +1

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

Data Architect, Next Platform

Boston, MA · On-site +1

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

Data Architect, Next Platform

Chicago, IL · On-site +1

$150K - $200K/yr

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real ... Hands-on experience with GCP (BigQuery, Vertex AI) or AWS healthcare-native services. * Specialized ...

$29/hr

... service quality. Collaborates with internal and external stakeholders to support organizational ... Foster a positive, accountable, collaborative, and customer-focused team culture. Operations

$15.75 - $21.50/hr

Experience in document processing, PCA /worker onboarding support, customer service, or administrative work in a highvolume environment is a plus. * Prior experience reviewing state and federal ...

$17.25 - $21.50/hr

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole.

$23/hr

Outstanding customer service and problem-solving skills Preferred Experience * Experience developing and writing vocational assessments, career planning, job placement and job coaching follow along ...

... services to clinicians and hospitals or medical device sales * Bachelor's Degree required * Skilled in Microsoft Word, Excel, PowerPoint applications * Skilled using a CRM applications such as com or ...

In partnership with the ESE and/or AE, ensure customers are aware of relevant product updates and new products/services * Collaborate with ESE, AE and ASD to establish CARE Steering Committee, within ...

$21/hr

Working with small or large volumes of data in Excel or CRM software * Mass Health Provider On-Line Service Center or other web based billing portals Required Education * High School Diploma / Some ...

Showing results 41-55

Tempus Jobs Information

What is it like to work at Tempus?

Tempus is a data-driven healthcare technology company that prioritizes innovation and collaboration, fostering a culture of teamwork and continuous learning.

The company's structure is designed to facilitate interdisciplinary collaboration, with teams comprising experts from various fields, including medicine, engineering, and data science, working together to develop and implement cutting-edge technologies that improve cancer care and patient outcomes.

Working at Tempus may appeal to individuals who are passionate about using data and technology to drive meaningful change in healthcare, as the company offers opportunities for professional growth, a dynamic work environment, and the chance to contribute to a mission that has the potential to impact millions of lives.

What makes Tempus an attractive place to work?

Tempus is a leading healthcare technology company that leverages artificial intelligence to revolutionize cancer care and improve patient outcomes. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to groundbreaking research. By joining Tempus, individuals can pursue a career that combines technical expertise with a passion for improving healthcare, with opportunities for professional growth, skill development, and making a meaningful impact in the lives of patients.
What are the most popular job types at Tempus?
    Infographic showing various Customer Service job openings at Tempus in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 70% Physical, 10% Hybrid, and 20% Remote job distribution.

    Staff/Senior Machine Learning Engineer, Clinical AI

    Tempus

    Redwood City, CA • On-site, Remote

    $170K - $230K/yr

    Full-time

    This job post has expired 2 days ago. Applications are no longer accepted.


    Job description

    Passionate about precision medicine and advancing the healthcare industry?

    Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

    We're seeking a highly skilled and innovative Staff/Senior Machine Learning Engineer to join our Clinical AI Team. As a Staff/Senior Machine Learning Engineer, you'll play a crucial role in leveraging and deploying cutting-edge natural language processing models and LLMs specifically tailored for healthcare applications at scale. Your work will contribute to optimizing clinical workflows, improving clinical trial matching, and advancing medical research. This position offers an exciting opportunity to leverage the power of natural language processing and LLMs to revolutionize healthcare and make a significant impact on people's lives.

    What You Will Do:

    • Build and operate production AI pipelines: LLM-powered extraction, batch orchestration, and inference, with a focus on reliability, cost, and latency

    • Design and maintain Airflow-based orchestration for batch clinical workflows

    • Build the observability (metrics, logging, alerting) that catches regressions before they reach downstream consumers

    • Build and maintain eval infrastructure that measures clinical model output quality continuously: regression detection, drift, gold-set management, dashboards

    • Ship platform tooling and SDKs that accelerate Machine Learning Scientists and downstream consumers

    • Partner with Machine Learning Scientists to debug bad model outputs to root cause (data, prompt, or pipeline)

    • Participate in the pod's on-call rotation

    • Collaborate with platform / infrastructure teams to leverage GCP services for performance, security, and cost-efficiency

    • Author and review design docs for cross-pod work

    • Raise the engineering bar through code review and design review

    Required Qualifications:

    • Strong command of Python in production environments

    • Experience designing, building, and integrating with microservices in production

    • Deployed data orchestration workflows in production (Airflow or equivalent)

    • Worked on cloud-native services (GCP preferred but not required)

    • Built monitoring, observability, and alerting for production systems

    • Hands-on experience with at least one major ML framework - we primarily use LangGraph; PyTorch, spaCy, or equivalents are equally welcome

    • Strong written and verbal communication, including experience authoring and reviewing design docs (RFCs, PRDs, or equivalent); partners well with research scientists, PMs, and clinicians

    Preferred Qualifications:

    • Operated production systems hands-on - on-call rotations, incident response, postmortems

    • Experience building eval / quality measurement systems for ML or LLM outputs

    • Hands-on production LLM application experience (prompts, agents, RAG, LLM evals, extraction pipelines)

    • Built internal platforms or SDKs that other engineers / scientists depended on

    • Experience working with clinical or biomedical data (EHR, genomics, pathology, clinical notes)

    • Contributions to relevant open-source projects

    #LI-BL1

    New York Pay Range - $170,000-$230,000USD

    California Pay Range - $170,000-$230,000USD

    Illinois Pay Range - $150,000-$210,000USD

    Remote - USA Range - $150,000-$210,000USD

    The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

    Additionally,for remote roles open to individuals in unincorporated Los Angeles - including remote roles-Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.