Network Operations Center
Columbus, OH · On-site
Provides support for all telecom / network teams in reviewing all Changes and submitting associated formal requests with the business units' systems for outages to SCADA connectivity. Provide ...
Tech Digital Group
88 Tech Digital Group Systems Support Engineer Jobs Hiring Near You
Network Operations Center
Columbus, OH · On-site
Provides support for all telecom / network teams in reviewing all Changes and submitting associated formal requests with the business units' systems for outages to SCADA connectivity. Provide ...
The SGCC has defined SLA policies that exist within technology and with each of the supported operating companies that need to be met. Because of the critical and timely need to react to distribution ...
The SGCC has defined SLA policies that exist within technology and with each of the supported operating companies that need to be met. Because of the critical and timely need to react to distribution ...
Project Manager
Columbus, OH · On-site
Supports the portfolio management decision process through the creation of scope, risk assessments ... in the information technology field. * Bachelor's degree and 7-10 years Project Management ...
Project Manager
Columbus, OH · On-site
Supports the portfolio management decision process through the creation of scope, risk assessments ... in the information technology field. * Bachelor's degree and 7-10 years Project Management ...
Administrative Assistant Lv2
$17.50 - $23.50/hr
... support. We seek a professional who will coordinate, integrate and implement assigned ... more systems. * Schedule and coordinate meetings, diaries and travel arrangements. * Apply ...
Administrative Assistant Lv2
$17.50 - $23.50/hr
... support. We seek a professional who will coordinate, integrate and implement assigned ... more systems. * Schedule and coordinate meetings, diaries and travel arrangements. * Apply ...
... across systems. • Collaborate with business and technical teams to translate requirements into integration solutions. • Oversee incident resolution, performance tuning, and modernization of ...
... across systems. • Collaborate with business and technical teams to translate requirements into integration solutions. • Oversee incident resolution, performance tuning, and modernization of ...
Light Industrial - Warehouse Associate
$15.25 - $18.25/hr
... support other departments with meeting the needs of the business. - Keep a clean and safe work area. - Must participate in all mandatory safety training as offered. III. REQUIREMENTS FOR THIS ...
Light Industrial - Warehouse Associate
$15.25 - $18.25/hr
... support other departments with meeting the needs of the business. - Keep a clean and safe work area. - Must participate in all mandatory safety training as offered. III. REQUIREMENTS FOR THIS ...
Test Lead
$46 - $62.75/hr
... support team member to resolve the issue. Skillset • Able to write test strategy and approach for functional, automation, performance and regression testing • Good experience in Automation ...
Test Lead
$46 - $62.75/hr
... support team member to resolve the issue. Skillset • Able to write test strategy and approach for functional, automation, performance and regression testing • Good experience in Automation ...
Sr. SAP FICO with FSCM
Dublin, OH · On-site
Mandatory Skill's : SAP - FICO ,FSCM , SAP Banking Lockbox and EDI SAP Financial Accounting & Controlling . Required Skills : * SAP Finance experience more than 10 years and good communication skills ...
Sr. SAP FICO with FSCM
Dublin, OH · On-site
Mandatory Skill's : SAP - FICO ,FSCM , SAP Banking Lockbox and EDI SAP Financial Accounting & Controlling . Required Skills : * SAP Finance experience more than 10 years and good communication skills ...
Tech Digital Group Jobs Information
What is it like to work at Tech Digital Group?
Tech Digital Group is a dynamic and innovative company that prioritizes collaboration, creativity, and continuous learning, fostering a culture of open communication and mutual support among its employees.
The company's team structure is flat and agile, with cross-functional teams working together to drive projects forward, and a flexible work environment that allows employees to work from anywhere, promoting work-life balance and flexibility.
Working at Tech Digital Group may appeal to candidates who are passionate about staying at the forefront of technological advancements, are eager to take on new challenges, and value a company that invests in employee growth and development, offering opportunities for professional growth and advancement in a rapidly evolving industry.
The company's team structure is flat and agile, with cross-functional teams working together to drive projects forward, and a flexible work environment that allows employees to work from anywhere, promoting work-life balance and flexibility.
Working at Tech Digital Group may appeal to candidates who are passionate about staying at the forefront of technological advancements, are eager to take on new challenges, and value a company that invests in employee growth and development, offering opportunities for professional growth and advancement in a rapidly evolving industry.
What makes Tech Digital Group an attractive place to work?
Tech Digital Group is a prominent player in the digital technology industry, known for its cutting-edge solutions and commitment to innovation. The company fosters a dynamic work environment that encourages collaboration, creativity, and professional growth, with opportunities for employees to work on diverse projects and develop their skills. Joining Tech Digital Group offers a chance to be part of a forward-thinking organization that values employee development and contributes to the advancement of digital technologies.
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Contractor
Posted 21 days ago
Job description
JD:
Roles - NOC L1
The Telecommunication Network Operations Center team provides 24x7x365 monitoring client Telecommunications Infrastructure including all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN assets.
Coordinates communication and restoration of Telecommunication service through Major / Significant Incident calls and dispatches resources from all Network and telecom teams in support of outages.
Provides level 1 and level 2 support for all telecom network and transport resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resolution.
Maintains defined SLA levels for ticketing based on criticality that must be met. Provides support for all telecom / network teams in reviewing all Changes and submitting associated formal requests with the business units' systems for outages to SCADA connectivity. Provide ServiceNow reporting and Change Control support for all stakeholders.
Provide management of the Check-In-Check-Out process for all TCOM and contract associates entering and leaving TCOM remote locations to ensure physical safety for all who are working at these sites. The Network Operation Center team is responsible for monitoring and support of system alerts for Transport, LAN/WAN, Site Environmental, Tower Lighting, Fiber, Voice Systems, Rural Braodband, and Telecommunication Leased Lines.
The TCOM Network Operation Center is the single point of contact and support for 3rd party client Leased dark fiber customers providing trouble support, outage communication/coordination and dispatching for any service issues.
Tools Used
Telenium , solarwinds , These are tools, alert come in within these tools , also will use ServiceNow to create / manage incidents .
Shifts applicable.
This will be 24X7 operations covering 3 shifts.