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Stuller

60 Stuller Jobs Hiring Near You

Stuller

Customer Care Trainee

Lafayette, LA · On-site

$13.75 - $19/hr

Description At Stuller, our Customer Experience teamis dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at ...

New

Stuller

Customer Care Trainee

Lafayette, LA · On-site

$11.25 - $15.50/hr

Description At Stuller, our Customer Experience teamis dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at ...

New

Stuller

Customer Service Representative

Lafayette, LA · On-site

$12.25 - $16.75/hr

If you thrive on connecting with people and find fulfillment in helping others, Stuller offers opportunities to grow your skills and build a rewarding long-term career. Key Responsibilities

New

Stuller

Customer Service Representative

Lafayette, LA

$12.25 - $16.75/hr

If you thrive on connecting with people and find fulfillment in helping others, Stuller offers opportunities to grow your skills and build a rewarding long-term career. Key Responsibilities

New

Stuller

Customer Care Trainee

Lafayette, LA

$11.25 - $15.50/hr

At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at the heart of ...

New

Stuller

Information Security Analyst

Lafayette, LA

The Security Operations team protects the foundation that makes Stuller's promises possible. We partner with teams across the organization to build security in from the start, hunt threats before ...

Stuller

Human Resources Generalist

Lafayette, LA · On-site

The heart of Stuller lies in our talented people, who are our most valuable assets. Our Human Resources team is there for the recruitment and hiring process and throughout an employee's Stuller ...

Stuller

Shipping Confirmer

Lafayette, LA · On-site

$12.25 - $14.75/hr

Description Stuller's dedicated Logistics Operations team performs an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from automated and ...

Stuller

Information Security Analyst

Lafayette, LA · On-site

The Security Operations team protects the foundation that makes Stuller's promises possible. We partner with teams across the organization to build security in from the start, hunt threats before ...

Stuller

Fulfillment Order Filler

Lafayette, LA · On-site

$12.50 - $15.25/hr

Description Stuller's dedicated Logistics Operations team performs an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from automated and ...

Stuller

Fulfillment Order Filler

Lafayette, LA

$12.50 - $15.25/hr

Stuller's dedicated Logistics Operations team performs an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from automated and manual stock ...

Stuller

Customer Finance Analyst

Lafayette, LA

From materials and people to data and technology, Stuller's Finance and Administration team analyzes and safeguards our company's assets. If your strength is in numbers and spreadsheets or legal ...

Stuller

Shipping Confirmer

Lafayette, LA

$12.25 - $14.75/hr

Stuller's dedicated Logistics Operations team performs an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from automated and manual stock ...

Stuller

Findings Assembler

Lafayette, LA

$12.25 - $15.25/hr

Regularly check and respond to communications via your Stuller corporate email account. * Select the correct size pegboard for each job based on the batch ticket. * Load small parts into the pegboard ...

New

Stuller

Bridal Category Manager

Lafayette, LA · On-site

Stuller's Merchandising team plays a central role in shaping the products, solutions, and experiences that help our customers succeed. Our merchants combine product expertise, market awareness, and ...

Stuller

Customer Finance Analyst

Lafayette, LA · On-site

Description From materials and people to data and technology, Stuller's Finance and Administration team analyzes and safeguards our company's assets. If your strength is in numbers and spreadsheets ...

Stuller

Bridal Category Manager

Lafayette, LA · On-site

Description Stuller's Merchandising team plays a central role in shaping the products, solutions, and experiences that help our customers succeed. Our merchants combine product expertise, market ...

Stuller

Findings Assembler

Lafayette, LA · On-site

$12.25 - $15.25/hr

Regularly check and respond to communications via your Stuller corporate email account. * Select the correct size pegboard for each job based on the batch ticket. * Load small parts into the pegboard ...

New

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Stuller Jobs Information

Do workers at Stuller get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Does Stuller pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and February 2026.

At Stuller, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Stuller affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Stuller?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at Stuller worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do Stuller workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it for Stuller workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Stuller?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Stuller managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Stuller spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Stuller?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Stuller good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people at Stuller feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Stuller get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Stuller?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Stuller enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Stuller recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Stuller?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Stuller?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Stuller’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.

Do workers feel well informed about how Stuller is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

What are the most popular titles at Stuller?

What are the most popular cities for Stuller jobs?

What are the most popular states for Stuller jobs?

What are the most popular job types at Stuller?

What are the most popular categories at Stuller?

Infographic showing various job openings at Stuller in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Care Trainee

Stuller

Lafayette, LA • On-site

$13.75 - $19/hr

Other

Posted 3 days ago

New

Stuller rating

7.0

Company rating: 7.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description
At Stuller, our Customer Experience teamis dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at the heart of this mission, assisting customers with order placement, product inquiries, and service needs via phone, chat, and email. Our team takes pride in delivering friendly, knowledgeable, and solution-oriented support to ensure a smooth experience for every customer.
As a Customer Care Trainee, you will work closely with our trainers and mentors to learn about Stuller's S.E.R.V.E. culture and gain the skills necessary to provide exceptional support. If you enjoy problem-solving, have a passion for customer service, and are eager to grow, this is the perfect opportunity for you!
Key Responsibilities
  • Assist customers via phone, chat, and email with order placement, product inquiries, and service requests.
  • Accurately document customer interactions and order details within the CRM system.
  • Process customer orders efficiently while meeting quality and accuracy standards.
  • Identify alternative solutions for out-of-stock items, including appropriate upsell or cross-sell recommendations.
  • Troubleshoot basic technical or service-related issues and escalate complex concerns to the appropriate teams.
  • Utilize available tools and resources to independently resolve customer needs whenever possible.
  • Maintain scheduled availability to ensure consistent, dependable service levels.
  • Actively participate in required training, coaching, and development activities to build role proficiency.
Basic Qualifications
  • High school diploma or equivalent.
  • 1-2 years of experience in a customer-facing role, either in person or over the phone.
  • Strong written and verbal communication skills, including active listening.
  • Demonstrated ability to manage customer interactions with empathy, professionalism, and patience.
  • Ability to learn and retain new information in a fast-paced, evolving environment.
  • Proficiency with computers, including keyboarding, web-based applications, and basic math.
  • Ability to follow verbal and written instructions in English.
Preferred Qualifications
  • 3+ years of experience in a high-volume customer service environment, either in person or over the phone.
  • Problem-solving mindset with the ability to consider the "big picture" when identifying solutions.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Collaborative approach to teamwork and willingness to partner with peers and leaders.

Customer Care Training | Stuller Camp
Every Customer Care Trainee starts with Stuller Camp, Stuller's immersive, classroom-based training experience designed to set you up for success. This high-energy program blends instructor-led learning, interactive activities, and hands-on practice to introduce you to our culture, products, systems, and customer-first approach. After completing training, you'll move into a structured mentorship experience designed to help you grow confidence, build momentum, and thrive in your role.

What Stuller employees say

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