ZipRecruiter

Log In

Stuller
Stuller

27 Stuller Customer Service Representative Jobs Hiring Near You

Stuller

Customer Service Representative

Lafayette, LA · On-site

$12.25 - $16.75/hr

Build knowledge of Stuller's products, services, systems, and business processes. * Collaborate with internal departments and subject matter experts to support customer needs accurately and ...

New

Stuller

Customer Service Representative

Lafayette, LA

$12.25 - $16.75/hr

Build knowledge of Stuller's products, services, systems, and business processes. * Collaborate with internal departments and subject matter experts to support customer needs accurately and ...

New

Stuller

Customer Care Trainee

Lafayette, LA · On-site

$11.25 - $15.50/hr

Description At Stuller, our Customer Experience teamis dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at ...

New

Stuller

Customer Care Trainee

Lafayette, LA · On-site

$13.75 - $19/hr

Description At Stuller, our Customer Experience teamis dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at ...

New

Stuller

Customer Care Trainee

Lafayette, LA

$11.25 - $15.50/hr

At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at the heart of ...

New

Stuller

Customer Care Specialist

Lafayette, LA · On-site

$16.25 - $21.50/hr

Description At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at ...

Stuller

Customer Finance Analyst

Lafayette, LA

From materials and people to data and technology, Stuller's Finance and Administration team ... Strong customer service skills with the ability to handle calls professionally. * Beginner to ...

Stuller

Customer Care Specialist

Lafayette, LA · On-site

$13 - $17.25/hr

At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at the heart of ...

Stuller

Customer Finance Analyst

Lafayette, LA · On-site

Description From materials and people to data and technology, Stuller's Finance and Administration ... Strong customer service skills with the ability to handle calls professionally. * Beginner to ...

Stuller

Shipping Confirmer

Lafayette, LA · On-site

$12.25 - $14.75/hr

Description Stuller's dedicated Logistics Operations team performs an array of duties such as ... customer service standards, and uses sortation equipment and PCs daily to complete tasks ...

Stuller

Shipping Confirmer

Lafayette, LA

$12.25 - $14.75/hr

Stuller's dedicated Logistics Operations team performs an array of duties such as receiving and ... customer service standards, and uses sortation equipment and PCs daily to complete tasks ...

Stuller

Bridal Category Manager

Lafayette, LA · On-site

Stuller's Merchandising team plays a central role in shaping the products, solutions, and ... Excellent interpersonal and customer service skills * Proven negotiation and persuasion skills

Stuller

Bridal Category Manager

Lafayette, LA · On-site

Description Stuller's Merchandising team plays a central role in shaping the products, solutions ... Excellent interpersonal and customer service skills * Proven negotiation and persuasion skills

Stuller

Production Control Specialist

Lafayette, LA · On-site

Knowledge of Stuller products, processes, and procedures. * Strong customer service mindset and ability to support internal stakeholders. * Demonstrated ability to work effectively in a team-oriented ...

New

Stuller

Production Control Specialist

Lafayette, LA

Knowledge of Stuller products, processes, and procedures. * Strong customer service mindset and ability to support internal stakeholders. * Demonstrated ability to work effectively in a team-oriented ...

New

Stuller

Fine Jewelry Merchandising Manager

Lafayette, LA · On-site

$38K - $47K/yr

Description Stuller's Merchandising team plays a central role in shaping the products, solutions ... Services, Customer Experience, and Product Development & Design * Support the execution of ...

Stuller

Procurement Mail Intake Associate

Lafayette, LA

$15.75 - $20.25/hr

Strong customer service skills * Basic proficiency in technical support and software usage * Ability to multitask while handling customer-related inquiries * Must be comfortable with the physical ...

next page

Showing results 1-20

All JobsStuller JobsStuller Customer Service Representative Jobs

Stuller Jobs Information

Do workers at Stuller get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Does Stuller pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and February 2026.

At Stuller, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Stuller affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Stuller?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at Stuller worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do Stuller workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it for Stuller workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Stuller?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Stuller managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Stuller spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Stuller?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Stuller good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people at Stuller feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Stuller get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Stuller?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Stuller enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Stuller recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Stuller?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Stuller?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Stuller’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.

Do workers feel well informed about how Stuller is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Stuller?

What are the most popular categories at Stuller?

Infographic showing various Customer Service Representative job openings at Stuller in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Stuller

Lafayette, LA • On-site

$12.25 - $16.75/hr

Full-time

Posted 2 days ago

New

Stuller rating

7.0

Company rating: 7.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description
Helping jewelry professionals succeed is at the heart of everything we do. Our Customer Experience Division brings together teams that provide expert and friendly service, creative problem-solving, and tailored solutions to customers around the globe. From day-to-day customer care to support for custom jewelry projects, branded packaging, custom imprinting, and other focused services, our associates develop the knowledge and technical expertise needed to deliver outstanding experiences.
Customer Service Representative opportunities are available across multiple Customer Experience teams, from customer care to more focused areas supporting technical products, services, and projects. Through structured training, mentorship, and hands-on learning, associates build the knowledge and technical expertise needed to succeed. If you thrive on connecting with people and find fulfillment in helping others, Stuller offers opportunities to grow your skills and build a rewarding long-term career.
Key Responsibilities
  • Responsibilities may vary by team and area of focus but may include:
  • Assist customers by phone, chat, email, and other digital channels with order placement, product questions, service requests, project details, and status updates.
  • Provide friendly, knowledgeable assistance while listening carefully and identifying the best path forward.
  • Process customer orders and requests while maintaining quality, accuracy, and efficiency standards.
  • Accurately document customer interactions, order information, project details, and follow-up needs within company systems.
  • Research questions and resolve concerns using available tools, resources, and internal partnerships.
  • Monitor orders, projects, or service requests and communicate timely updates as needed.
  • Recommend appropriate products, alternatives, or services based on customer needs.
  • Build knowledge of Stuller's products, services, systems, and business processes.
  • Collaborate with internal departments and subject matter experts to support customer needs accurately and efficiently.
  • Organize and prioritize work to meet customer and departmental expectations.

Basic Qualifications
  • High school diploma or equivalent.
  • 1+ year of experience in a customer-facing role, whether in person, by phone, or through digital communication channels.
  • Strong verbal and written communication skills.
  • Ability to interact with customers using patience, professionalism, empathy, and active listening.
  • Proficiency with computers, including web-based applications, keyboarding, and data entry.
  • Strong attention to detail, organization, and follow-through.
  • Ability to learn and retain new information in a fast-paced environment.
  • Problem-solving skills with the ability to research, identify, and communicate effective responses.
  • Ability to manage changing priorities and collaborate effectively with others.
  • Ability to follow verbal and written instructions in English.

Preferred Qualifications
  • Higher education, relevant certification, or equivalent experience.
  • Experience in customer service, sales support, order entry, account support, project coordination, or another customer-focused area.
  • Experience supporting customers through phone, email, chat, or other digital channels.
  • Experience working in a high-volume service environment.
  • Experience with CRM, order management, or other business systems.
  • Strong critical-thinking and decision-making skills.
  • Experience providing consultative recommendations or identifying sales opportunities.
  • Jewelry industry, custom product, commercial printing, packaging, technical support, or related product knowledge.

Customer Experience Training | Stuller Camp
Every Customer Service Representative begins with Stuller Camp, Stuller's immersive, classroom-based training experience designed to prepare associates for success. This high-energy program combines instructor-led learning, interactive activities, and hands-on practice to introduce Stuller's S.E.R.V.E. culture, products, systems, and commitment to service excellence.
Following Stuller Camp, associates continue learning through structured mentorship, coaching, and role-specific development. This foundation prepares each team member to support customers effectively while building the deeper knowledge required for an assigned area of focus.

What Stuller employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply