Customer Care Specialist
Lafayette, LA · On-site
$16.25 - $21.50/hr
Description At Stuller, our Customer Experience team is dedicated to supporting jewelry ... Commercial printing, jewelry experience, or supply chain industry experience.
12 Stuller Supply Chain Manager Jobs Hiring Near You
Customer Care Specialist
Lafayette, LA · On-site
$16.25 - $21.50/hr
Description At Stuller, our Customer Experience team is dedicated to supporting jewelry ... Commercial printing, jewelry experience, or supply chain industry experience.
Customer Care Specialist
Lafayette, LA · On-site
$13 - $17.25/hr
At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across ... Commercial printing, jewelry experience, or supply chain industry experience.
Customer Care Specialist
Lafayette, LA · On-site
$13 - $17.25/hr
At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across ... Commercial printing, jewelry experience, or supply chain industry experience.
Procurement Planner
Lafayette, LA · On-site
Join our Supply Chain Operations team - manage inventory, procurement, and more! The Procurement team strategically manages our acquisition of goods, services, and raw materials to ensure operational ...
Procurement Planner
Lafayette, LA · On-site
Join our Supply Chain Operations team - manage inventory, procurement, and more! The Procurement team strategically manages our acquisition of goods, services, and raw materials to ensure operational ...
Materials Control Confirmer
Lafayette, LA · On-site
Join our Supply Chain Operations team - manage inventory, procurement, logistics, and more - and help drive efficiency, cost savings, and seamless delivery of quality products. The Materials Control ...
Materials Control Confirmer
Lafayette, LA · On-site
Join our Supply Chain Operations team - manage inventory, procurement, logistics, and more - and help drive efficiency, cost savings, and seamless delivery of quality products. The Materials Control ...
Procurement Mail Intake Associate
Lafayette, LA · On-site
$15.75 - $20.25/hr
Join our Supply Chain Operations team, where you'll play a key role in managing inventory, procurement, logistics, and more to help drive efficiency, reduce costs, and ensure the seamless delivery of ...
Procurement Mail Intake Associate
Lafayette, LA · On-site
$15.75 - $20.25/hr
Join our Supply Chain Operations team, where you'll play a key role in managing inventory, procurement, logistics, and more to help drive efficiency, reduce costs, and ensure the seamless delivery of ...
Technical ERP Specialist
Lafayette, LA · On-site
Basic understanding of Financials or Supply Chain ERP modules. * Experience with Integrations, SaaS, Cloud Infrastructure, or data transformation tools. * Strong teamwork and collaboration skills ...
Technical ERP Specialist
Lafayette, LA · On-site
Basic understanding of Financials or Supply Chain ERP modules. * Experience with Integrations, SaaS, Cloud Infrastructure, or data transformation tools. * Strong teamwork and collaboration skills ...
Procurement Mail Intake Associate
Lafayette, LA · On-site
$15.75 - $20.25/hr
Description Join our Supply Chain Operations team, where you'll play a key role in managing inventory, procurement, logistics, and more to help drive efficiency, reduce costs, and ensure the seamless ...
Procurement Mail Intake Associate
Lafayette, LA · On-site
$15.75 - $20.25/hr
Description Join our Supply Chain Operations team, where you'll play a key role in managing inventory, procurement, logistics, and more to help drive efficiency, reduce costs, and ensure the seamless ...
Technical ERP Specialist
Lafayette, LA · On-site
Basic understanding of Financials or Supply Chain ERP modules. * Experience with Integrations, SaaS, Cloud Infrastructure, or data transformation tools. * Strong teamwork and collaboration skills ...
Technical ERP Specialist
Lafayette, LA · On-site
Basic understanding of Financials or Supply Chain ERP modules. * Experience with Integrations, SaaS, Cloud Infrastructure, or data transformation tools. * Strong teamwork and collaboration skills ...
Senior Manufacturing Leader
Lafayette, LA · On-site
Partner with engineering, design, supply chain, and global manufacturing teams to architect an end-to-end, future-ready production ecosystem. * Influence senior leaders and peers to align operational ...
Senior Manufacturing Leader
Lafayette, LA · On-site
Partner with engineering, design, supply chain, and global manufacturing teams to architect an end-to-end, future-ready production ecosystem. * Influence senior leaders and peers to align operational ...
Senior Manufacturing Leader
Lafayette, LA · On-site
Partner with engineering, design, supply chain, and global manufacturing teams to architect an end-to-end, future-ready production ecosystem. * Influence senior leaders and peers to align operational ...
Senior Manufacturing Leader
Lafayette, LA · On-site
Partner with engineering, design, supply chain, and global manufacturing teams to architect an end-to-end, future-ready production ecosystem. * Influence senior leaders and peers to align operational ...
Custodian
Lafayette, LA · On-site
$11 - $14/hr
They also notify management of any necessary repairs, contributing to the overall condition and ... Service, clean, and supply restrooms. * Clean and polish furniture and fixtures, including windows ...
Custodian
Lafayette, LA · On-site
$11 - $14/hr
They also notify management of any necessary repairs, contributing to the overall condition and ... Service, clean, and supply restrooms. * Clean and polish furniture and fixtures, including windows ...
Custodian
Lafayette, LA · On-site
$11 - $14/hr
They also notify management of any necessary repairs, contributing to the overall condition and ... Service, clean, and supply restrooms. * Clean and polish furniture and fixtures, including windows ...
Custodian
Lafayette, LA · On-site
$11 - $14/hr
They also notify management of any necessary repairs, contributing to the overall condition and ... Service, clean, and supply restrooms. * Clean and polish furniture and fixtures, including windows ...
Stuller Jobs Information
Do workers at Stuller get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.
Does Stuller pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and February 2026.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and February 2026.
At Stuller, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.
Is the health insurance from Stuller affordable enough for their workers?
Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.
Do people get paid time off at Stuller?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.
Do workers at Stuller worry about hours?
Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.
Do Stuller workers get to choose the shifts they work?
Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it for Stuller workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to get time off at Stuller?
Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Stuller managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and October 2025.
Do jobs at Stuller spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to take sick days at Stuller?
Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Is working at Stuller good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.
Do people at Stuller feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Stuller get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
40% of people report that their breaks get interrupted.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Is it stressful to work at Stuller?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Stuller enjoy their jobs?
Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
44% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Stuller recommend working with their team?
Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get enough training when they start at Stuller?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get support to advance at Stuller?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people think Stuller’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.
Do workers feel well informed about how Stuller is doing?
Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
What other companies are hiring for Supply Chain Manager jobs?
What are the most popular jobs at Stuller?
What are the most popular categories at Stuller?
Stuller rating
7.0
Based on 10 frontline employees who took The Breakroom Quiz
Job description
Description
At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at the heart of this mission, assisting customers with order placement, product inquiries, and service needs via phone, chat, and email, managing cases in Salesforce, and using Oracle to address various customer concerns in accordance with company policies. Our team takes pride in delivering friendly, knowledgeable, and solution-oriented support to ensure a smooth experience for every customer.
As a Customer Care Specialist, you will provide exceptional support to our valued customers, assisting them with their imprinting, packaging, display, and special request needs. Your role will be essential in ensuring a positive customer experience and addressing any inquiries related to these services.
Key Responsibilities
At Stuller, our Customer Experience team is dedicated to supporting jewelry professionals across the globe by providing seamless, high-quality service. The Customer Care department is at the heart of this mission, assisting customers with order placement, product inquiries, and service needs via phone, chat, and email, managing cases in Salesforce, and using Oracle to address various customer concerns in accordance with company policies. Our team takes pride in delivering friendly, knowledgeable, and solution-oriented support to ensure a smooth experience for every customer.
As a Customer Care Specialist, you will provide exceptional support to our valued customers, assisting them with their imprinting, packaging, display, and special request needs. Your role will be essential in ensuring a positive customer experience and addressing any inquiries related to these services.
Key Responsibilities
- Provide support to customers via phone and email regarding custom imprinting, packaging and display, and special requests.
- Collaborate with the team to address complex customer inquiries and enhance support services.
- Maintain accurate records of customer interactions in our CRM system.
- Take customer calls and focus on sales opportunity management.
- Document all customer interactions, ensuring follow-up requests are managed according to our Service Level Agreements.
- Offer creative solutions for out-of-stock items and identify upsell and cross-sell opportunities.
- Commit to continuous learning and skill development by completing all required training.
- Support customer care sales and service teams during high-volume intervals.
- Other duties as assigned.
- 2 years of experience with direct customer interactions.
- High School Equivalent Education.
- Has computer proficiency in keyboarding, web applications, and basic math.
- Possesses excellent communication skills (written, verbal, and listening).
- Can manage customer interactions effectively with empathy, patience, and active listening.
- Is a quick learner who can retain new information in a changing environment.
- Demonstrates the ability to work independently and collaboratively with a team.
- Demonstrates exceptional prioritization and organizational skills.
- Associate or Bachelor's Degree.
- Previous experience working with the Salesforce CRM platform.
- Previous track record of recognizing sales opportunities through suggestive selling.
- Previous Experience with Microsoft Applications, specifically Outlook and Excel.
- Previous experience working with the Salesforce CRM platform or other CRM platforms.
- Previous track record of recognizing sales opportunities through suggestive selling.
- Commercial printing, jewelry experience, or supply chain industry experience.
About Stuller
Sourced by ZipRecruiter
Industry
Jewelry, luggage, and leather goods stores
Company size
1,001 - 5,000 Employees
Headquarters location
Lafayette, LA, US
Year founded
1970