STRIDE Community Health Center
STRIDE Community Health Center

81 Stride Customer Service Jobs Hiring Near You

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... healthcare providers. This is an extremely fast paced call center where our Customer Service ... Representatives are responsible for responding in a timely, professional and courteous manner.

Community Health Worker

Grant, MI · On-site

$16.50 - $21.75/hr

... the Health Center with community based social supports. This position effectively educates ... human services, health communication or similar field or relevant work experience. Location(s)

Customer Service Rep

Tacoma, WA · On-site

$17.25 - $23.25/hr

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a ... Sea Mar is a mandatory COVID-19 and flu vaccine organization The Customer Service Representative is ...

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STRIDE Community Health Center Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Stride?

Stride is a company that prioritizes innovation and collaboration, fostering a culture that encourages creativity and open communication among its employees.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to drive projects forward in a fast-paced and dynamic environment. Stride's mission is centered around empowering individuals to achieve their goals through education and career development.

Working at Stride may appeal to individuals who are passionate about education and career development, as the company offers opportunities for professional growth and development in a supportive and innovative work environment.
What are the most popular categories at Stride?
Radiologic Technologist II - Community Health Center

Radiologic Technologist II - Community Health Center

Boston Medical Center

Boston, MA • On-site

$34.38 - $50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Boston Medical Center rating

7.1

Company rating: 7.1 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

431st of 989 rated hospitals


Job description

POSITION SUMMARY:
Under general supervision of Technical Group Leadership and Chief Technologist Operations. The Radiologic Technologist provides skill and initiative to the department mission through interactions with staff, Chief Technologist and others as necessary. Primary duties are to work as technologist at a Community Health Center while also implementing policy and procedures as determined necessary through Radiology Supervisor, Operations Manager and Radiology Administration Director.
Position: Radiologic Technologist II, Community Health Center
Department: Radiology
Schedule: Full Time
JOB REQUIREMENTS
CERTIFICATIONS, LICENSURES, & REGISTRATIONS:
  • RTR and ARRT required, with work experience of 5 years or more.
  • State license required and all applicable radiology education requirements.

EXPERIENCE:
  • Work requires knowledge of principles and procedures of diagnostic radiology practices and the operation and maintenance of Radiologic equipment generally acquired through the completion of two years post-high school training in an approved school of radiologic technology.
  • Work requires excellent interpersonal and communication skills sufficient to interact effectively with patients and all/any apprehensions, to instruct students and to provide technical supervision to staff technologists.

Compensation Range:
$34.38- $50.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996