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STRIDE Community Health Center
STRIDE Community Health Center

81 Stride Customer Service Jobs Hiring Near You

Hackley Community Care

Community Health Worker

Muskegon, MI · On-site

$17.25 - $22.50/hr

Muskegon, MI Hackley Community Care (HCC) is a community health center situated near the scenic ... Excellent interpersonal and customer service skills and follow through with ability to interact ...

Grass Pad, Inc.

Garden Center Customer Service

Kansas City, MO · On-site

$15.50 - $21.25/hr

Garden Center Customer Service Location: Barry Road Status: Part-Time, Full Time, Hourly, Daytime and Some Weekend Availability Reporting Relationship: Store Manager Work Schedule: Hours vary by ...

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STRIDE Community Health Center Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Stride?

Stride is a company that prioritizes innovation and collaboration, fostering a culture that encourages creativity and open communication among its employees.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to drive projects forward in a fast-paced and dynamic environment. Stride's mission is centered around empowering individuals to achieve their goals through education and career development.

Working at Stride may appeal to individuals who are passionate about education and career development, as the company offers opportunities for professional growth and development in a supportive and innovative work environment.
What are the most popular jobs at Stride?
What are the most popular categories at Stride?
STAGES Sign Language Interpreter- Contractor

STAGES Sign Language Interpreter- Contractor

Stride, Inc.

Columbus, OH • On-site

$66.60K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description
The STAGES Sign Language Interpreter -CONTRACTOR is responsible for interpreting or transliterating all academic content to allow students who are D/HH to access instruction, communicate with other members of the school community, and participate in school-based activities. The scope of services and supports provided by the Educational Interpreter will be determined by the students' Individualized Education Plans (IEPs). The Educational Interpreter serves as a collaborative member of a team that supports students identified as D/HH in a virtual academic environment and are fluent in American Sign Language (ASL). The Sign Language Interpreter- Contractor may be asked to obtain licensure in multiple states and serve students across multiple schools.
This is an Independent Consultant position (1099).
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Experience using one or more signing systems in an educational setting, including American Sign Language (ASL), Manually Coded English, Conceptually Accurate Signed English (CASE), and/or Finger Spelling
  • Interpret and transliterate content presented in the live, synchronous virtual academic setting as delineated in the assigned students' IEPs
  • Adapt language and materials to meet the individual needs of students with hearing loss
  • Collaborate with other members of the school community (e.g., general education teachers, special education teachers, caregivers, related service providers) to share information regarding students' progress and needs, as well as to ensure services are delivered in compliance with IEPs
  • Serve as an integral member of the IEP team and attend IEP meetings
  • Provide expressive and voice interpretation of classroom instruction, clarify curricular content, support work completion, and provide language support in small groups or during one-on-one interactions
  • Interpret for school activities outside of the virtual classroom, extracurricular activities, and meetings with caregivers
  • Adhere to professional standards as outlined in the Code of Ethics of the National Registry of Interpreters for the Deaf
  • Serve as a liaison between students who are D/HH, hearing peers, staff, community members, and/or caregivers
  • Develop and maintain positive relationships with students, caregivers, and school staff
  • Be available to students, caregivers, and staff during designated work hours
  • Work from a professional home office environment, conducive to video and audio needs and a structured schedule
  • Must be self-motivated, dependable, creative, and passionate about meeting the needs of students
  • Prior experience supporting students identified as D/HH in the academic environment is desired but not required.

Supervisory Responsibilities:
This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
Minimum 1 year experience interpreting in educational environment and
Minimum 1 year experience providing interpreting services virtually
Certificates and Licenses:
National Interpreter Certification issued by the Registry of Interpreters for the Deaf and/or
State specific educational interpreter licensure
DESIRED QUALIFICATIONS:
  • Ability to work independently, with availability during typical school hours of at least 20 hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9 - 5 as defined by the school and time zone
  • Strong content and subject-matter knowledge
  • An ability to support and guide adults as well as students
  • Receptive to receiving coaching on a regular basis with administrators
  • Ability to embrace change and adapt to ensure excellent student outcomes
  • Ability to create and deliver staff development
  • Exceptionally strong verbal and written communication skills
  • Strong organizational and time management skills
  • Ability to rapidly learn and adapt to new technologies and teaching platforms
  • MS365 Proficient
  • Ability to clear required background check

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is remote and open to residents of the 50 states and D.C. This is an Independent Consultant position (1099).
Job Type
1099 Contractor_CW (Fixed Term)
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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