63 Sp Global Customer Success Manager Jobs Hiring Near You

Grade Level (for internal use):

The Team

The Private Markets group, within the S&P Global Market Intelligence Software Solutions division, is redefining portfolio monitoring for investment managers across private equity, private credit, venture capital, limited partner, and real estate strategies. As part of the flagship iLEVEL product organization, our products and data services enable these firms to aggregate information from disparate sources, interact with it, analyze the results, and share insights that drive decisions both internally and externally. In today's business environment, the ability to leverage data when making investment and holding decisions is no longer optional.

This is an excellent opportunity for a product manager to take on a meaningful, roadmap-owning role on Day 1, within a fast-growing, global financial technology organization.

Responsibilities and Impact

As a Product Manager, you will lead the product roadmap for a defined area within Private Markets, aligning it to client needs, business priorities, and the broader Private Markets vision. You'll understand end-users' needs inside and out - their comparative importance and the dependencies between them - and translate that understanding into a roadmap the business can execute against.

• Lead the product roadmap for your product area, building and maintaining a 6-12 month vision grounded in a deep understanding of client data, the marketplace, and the overall Private Markets strategy.

• Own feature prioritization by collaborating with business leaders and internal stakeholders to balance the art and science of the decision, using a data-driven approach and failing fast when necessary.

• Define and review user stories and requirements within our SDLC (Software Development Life Cycle), ensuring every feature is fully tested and meets the expectations of users and clients before it ships.

• Lead and coach an agile scrum team, driving the team - and yourself - to continuously inspect, adapt, and improve your collective ability to meet a high standard of delivery and quality.

• Support cross-functional partners by working closely with Engineering, Testing, User Experience, Marketing, Implementation, and Sales to advise, guide, and align these teams around maximizing business impact.

Compensation/Benefits Information

S&P Global states the anticipated base salary range for this position is $70,817.00 - $149,719.00. Final base salary will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan and additional S&P Global benefits..

What We're Looking For

Basic Required Qualifications

• Experience in B2B product management, ideally within FinTech or financial services.

• Working knowledge of private capital markets, including Private Equity, Private Credit, Venture Capital, Real Estate, and/or Infrastructure.

• Experience defining user stories, requirements, workflow processes, and product documentation within an Agile SDLC.

• Experience leading or coaching a scrum team toward a high standard of delivery and quality.

• Strong collaboration and stakeholder management skills across Engineering, Testing, UX, Marketing, Implementation, and Sales.

Additional Preferred Qualifications

• Bachelor's degree in a relevant field.

• Experience with investment management, portfolio monitoring, or private markets technology platforms.

• Experience building SaaS products for institutional financial services clients.

About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.

What's In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal

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