Centreville, Virginia S&P Global has recently announced the intent to separate our Mobility Segment ... Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing ...

61 Sp Global Customer Success Manager Jobs Hiring Near You
Centreville, Virginia S&P Global has recently announced the intent to separate our Mobility Segment ... Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing ...
Senior Customer Success Manager
$70K - $94K/yr
About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts ...
Senior Customer Success Manager
$70K - $94K/yr
About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts ...
Customer Success Manager
Denver, CO · On-site
$59K - $84K/yr
Customer Success or account management certification (such as Customer Success Association ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Customer Success Manager
Denver, CO · On-site
$59K - $84K/yr
Customer Success or account management certification (such as Customer Success Association ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Customer Success Manager
New York, NY · On-site
$59K - $84K/yr
Customer Success or account management certification (such as Customer Success Association ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Customer Success Manager
New York, NY · On-site
$59K - $84K/yr
Customer Success or account management certification (such as Customer Success Association ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
Engagement Manager
Cambridge, MA · On-site
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
Engagement Manager
Cambridge, MA · On-site
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
Global Head of Commercial Technology Portfolio
Manhattan, NY · On-site
$220K - $325K/yr
... CRM, and the marketing technology stack. * Drive Revenue Enablement: Serve as the primary ... About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative ...
Global Head of Commercial Technology Portfolio
Manhattan, NY · On-site
$220K - $325K/yr
... CRM, and the marketing technology stack. * Drive Revenue Enablement: Serve as the primary ... About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative ...
Job Summary : S&P Global is a leading provider of credit ratings, benchmarks, analytics, and ... APIs, customer portals, CRM, and the marketing technology stack. • Serve as the primary ...
Job Summary : S&P Global is a leading provider of credit ratings, benchmarks, analytics, and ... APIs, customer portals, CRM, and the marketing technology stack. • Serve as the primary ...
Customer Success Manager
$59K - $84K/yr
Customer Success or account management certification (such as Customer Success Association ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Customer Success Manager
$59K - $84K/yr
Customer Success or account management certification (such as Customer Success Association ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
... programs that directly impact S&P Global Ratings' commercial success * Work with senior ... Prior experience with Commercial Operations, CRM, Contract Lifecycle Management (CLM), or Invoicing ...
... programs that directly impact S&P Global Ratings' commercial success * Work with senior ... Prior experience with Commercial Operations, CRM, Contract Lifecycle Management (CLM), or Invoicing ...
S. Public Finance Commercial team at S&P Global Ratings manages client relationships and drives ... Demonstrated track record of sales success, including revenue retention, pipeline development, and ...
S. Public Finance Commercial team at S&P Global Ratings manages client relationships and drives ... Demonstrated track record of sales success, including revenue retention, pipeline development, and ...
Director Relationship Manager & Sales - Americas Public Finance, New York
Manhattan, NY · On-site
$100K - $175K/yr
S. Public Finance Commercial team at S&P Global Ratings manages client relationships and drives ... Demonstrated track record of sales success, including revenue retention, pipeline development, and ...
Director Relationship Manager & Sales - Americas Public Finance, New York
Manhattan, NY · On-site
$100K - $175K/yr
S. Public Finance Commercial team at S&P Global Ratings manages client relationships and drives ... Demonstrated track record of sales success, including revenue retention, pipeline development, and ...
Customer Success Manager
Boston, MA · On-site
$108K - $134K/yr
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust ... As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to ...
Customer Success Manager
Boston, MA · On-site
$108K - $134K/yr
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust ... As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to ...
Customer Success Manager
Boston, MA · On-site
$108K - $134K/yr
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust ... As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to ...
Customer Success Manager
Boston, MA · On-site
$108K - $134K/yr
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust ... As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to ...
... branded global leader across these verticals and to be recognized by customers and industry ... TO), and a member of the S&P/TSX 60 Index.
... branded global leader across these verticals and to be recognized by customers and industry ... TO), and a member of the S&P/TSX 60 Index.
Event Marketing Manager, New York
$71K - $107K/yr
Grade Level (for internal use): 10 The Team The S&P Global Ratings Event Marketing team manages ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Event Marketing Manager, New York
$71K - $107K/yr
Grade Level (for internal use): 10 The Team The S&P Global Ratings Event Marketing team manages ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Product Manager, Private Markets
New York, NY · On-site
$59K - $107K/yr
... success. You will work on modern technologies: cloud-based data platforms, machine learning ... The Private Markets group, within the S&P Global Market Intelligence Software Solutions division ...
Product Manager, Private Markets
New York, NY · On-site
$59K - $107K/yr
... success. You will work on modern technologies: cloud-based data platforms, machine learning ... The Private Markets group, within the S&P Global Market Intelligence Software Solutions division ...
Engagement Manager
New York, NY · On-site
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
Engagement Manager
New York, NY · On-site
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
MD, Financial Services Coverage
New York, NY · On-site
$176K - $312K/yr
... to enhance customer experience and create measurable value for S&P Global. Within the CCO, the ... Use data, analytics, AI-enabled tools, CRM discipline, and client intelligence to improve pipeline ...
MD, Financial Services Coverage
New York, NY · On-site
$176K - $312K/yr
... to enhance customer experience and create measurable value for S&P Global. Within the CCO, the ... Use data, analytics, AI-enabled tools, CRM discipline, and client intelligence to improve pipeline ...
Senior Product Manager - Valuation Software
New York, NY · On-site +1
$80K - $105K/yr
S&P Global's flagship "iLEVEL" product line seeks a product manager to drive product growth within ... Conduct ongoing market research to identify customer needs, industry trends, and competitive ...
Senior Product Manager - Valuation Software
New York, NY · On-site +1
$80K - $105K/yr
S&P Global's flagship "iLEVEL" product line seeks a product manager to drive product growth within ... Conduct ongoing market research to identify customer needs, industry trends, and competitive ...
S&P Global Jobs Information
Does S&P Global pay people when they’re sick?
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
At S&P Global, are sick days and vacation days separate paid time off?
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
Is the health insurance from S&P Global affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get paid time off at S&P Global?
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
How easy is it to get time off at S&P Global?
78% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
How easy is it to take sick days at S&P Global?
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at S&P Global feel treated with respect by their managers?
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at S&P Global get to take their breaks without interruption?
80% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
Is it stressful to work at S&P Global?
89% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at S&P Global enjoy their jobs?
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at S&P Global recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get enough training when they start at S&P Global?
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get support to advance at S&P Global?
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people think S&P Global’s headquarters understands what’s happening where they work?
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Do workers feel well informed about how S&P Global is doing?
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
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S&P Global rating
7.3
Based on 10 frontline employees who took The Breakroom Quiz
Job description
- Lead the global Order to Cash function across all business units, legal entities, and regions, with accountability for operational performance, service quality, compliance, and continuous improvement.
- Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing, collections, cash application, deductions/disputes, credit management, and related reporting and controls.
- Establish clear governance, roles, responsibilities, and service delivery expectations across global and regional teams.
- Act as a strategic change agent in standing up and maturing the OTC function for the spun-off company.
- Lead the centralization of OTC operations across five entities and disparate tools/processes into a more unified, efficient, and scalable operating model.
- Drive standardization of policies, procedures, KPIs, workflows, and controls while balancing necessary local requirements.
- Partner closely with IT to support systems strategy, process redesign, and implementation of enabling technologies.
- Partner with Accounting and Revenue teams to support proper transaction flow, issue resolution, and clean period-end closes.
- Ensure timely and accurate billing, effective collections, strong cash conversion, and disciplined management of disputes and unapplied cash.
- Develop and track key performance indicators, service level expectations, and management reporting to improve transparency and decision-making.
- Identify and resolve process bottlenecks, control gaps, and customer-impacting issues.
- Support contract-to-cash connectivity, ensuring upstream commercial practices and downstream finance operations are coordinated and scalable
- Partner with Controllership, Internal Audit, SOX, and Compliance teams to ensure processes are well controlled, documented, and audit-ready.
- Ensure adherence to revenue-related operational controls, segregation of duties, approval frameworks, and applicable regulatory and local statutory requirements.
- Evaluate organizational design and talent needs to support future-state operations, including center-led, shared services, and regional support models where appropriate.
- Drive engagement, capability building, succession planning, and strong team culture through change.
- Bachelor's degree in Finance, Accounting, Business, or related field required; advanced degree preferred.
- 12+ years of progressive experience in Order to Cash, shared services, finance operations, or related functions, including significant global leadership experience.
- Demonstrated success leading large-scale OTC transformation, centralization, or operating model redesign in a complex, multi-entity environment.
- Experience supporting a carve-out, spin-off, IPO-readiness effort, or large-scale business transformation strongly preferred.
- Deep understanding of end-to-end OTC processes, controls, systems dependencies, and service delivery models.
- Strong knowledge of governance, risk, compliance, and internal control expectations within a public-company or public-company-ready environment.
- Experience leading global teams and operating effectively across multiple geographies and stakeholder groups.
- Strong executive presence, communication skills, and ability to influence across functions and levels.
- Proven ability to balance strategic transformation leadership with operational execution.
- Experience centralizing OTC activities across multiple legal entities, ERPs, or billing platforms.
- Exposure to ERP and finance systems implementations or rationalization efforts.
- Experience in high-growth, matrixed, or newly independent organizations.
- Familiarity with subscription, data, technology, or services-based business models is a plus.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.
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