Centreville, Virginia S&P Global has recently announced the intent to separate our Mobility Segment ... Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing ...

61 Sp Global Customer Success Manager Jobs Hiring Near You
Centreville, Virginia S&P Global has recently announced the intent to separate our Mobility Segment ... Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing ...
Global Customer Success Manager
Boston, MA · On-site +1
$120K - $129K/yr
Analyzing data on customer demographics, preferences, needs, or buying habits to identify potential ... S.-based clients, as well as to global clients. Helping deliver insightful Newron navigation ...
Global Customer Success Manager
Boston, MA · On-site +1
$120K - $129K/yr
Analyzing data on customer demographics, preferences, needs, or buying habits to identify potential ... S.-based clients, as well as to global clients. Helping deliver insightful Newron navigation ...
Global Customer Success Manager
Boston, MA · On-site
$120K - $129K/yr
Analyzing data on customer demographics, preferences, needs, or buying habits to identify potential ... S.-based clients, as well as to global clients. Helping deliver insightful Newron navigation ...
Global Customer Success Manager
Boston, MA · On-site
$120K - $129K/yr
Analyzing data on customer demographics, preferences, needs, or buying habits to identify potential ... S.-based clients, as well as to global clients. Helping deliver insightful Newron navigation ...
Client Lifecycle and Regulatory Solutions Sales Director - North America
New York, NY · On-site
$126K - $202K/yr
... success managing hybrid revenue streams * Strong financial acumen, negotiation expertise, and CRM ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Client Lifecycle and Regulatory Solutions Sales Director - North America
New York, NY · On-site
$126K - $202K/yr
... success managing hybrid revenue streams * Strong financial acumen, negotiation expertise, and CRM ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Strong change management skills. * Proven record of creative problem solving and collaboration ... About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and ...
Strong change management skills. * Proven record of creative problem solving and collaboration ... About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and ...
Strong change management skills. * Proven record of creative problem solving and collaboration ... About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and ...
Strong change management skills. * Proven record of creative problem solving and collaboration ... About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and ...
... and Customer Success to bring data product to market at scale. Near-term focus includes landing ... S&P Global has recently announced the intent to separate our Mobility Segment into a standalone ...
... and Customer Success to bring data product to market at scale. Near-term focus includes landing ... S&P Global has recently announced the intent to separate our Mobility Segment into a standalone ...
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
... S&P Global and its customers worldwide. Kensho's solutions and research focus on business and ... Experience in Customer Success, Technical Account Management, Engagement management, Partner ...
Customer Success Manager
Boston, MA · On-site
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust ... As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to ...
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Customer Success Manager
Boston, MA · On-site
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust ... As we continue to grow our Enterprise business, we're looking for a Customer Success Manager to ...
Account Executive, M&A Deals - With Intelligence
New York, NY · On-site
$80K - $110K/yr
Work closely with marketing, product, and customer success teams to align strategies and ensure ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Account Executive, M&A Deals - With Intelligence
New York, NY · On-site
$80K - $110K/yr
Work closely with marketing, product, and customer success teams to align strategies and ensure ... About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we ...
Loan Platforms Product Manager
Dallas, TX · On-site
$53K - $85K/yr
S&P Global Market Intelligence's Loan Platforms suite of products unify workflows and datasets ... Maintain a proactive, energized relationship with the customer to ensure a positive overall ...
Loan Platforms Product Manager
Dallas, TX · On-site
$53K - $85K/yr
S&P Global Market Intelligence's Loan Platforms suite of products unify workflows and datasets ... Maintain a proactive, energized relationship with the customer to ensure a positive overall ...
... branded global leader across these verticals and to be recognized by customers and industry ... TO), and a member of the S&P/TSX 60 Index.
... branded global leader across these verticals and to be recognized by customers and industry ... TO), and a member of the S&P/TSX 60 Index.
Event Marketing Manager, New York
New York, NY · On-site
$71K - $107K/yr
Grade Level (for internal use): 10 The Team The S&P Global Ratings Event Marketing team manages ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Event Marketing Manager, New York
New York, NY · On-site
$71K - $107K/yr
Grade Level (for internal use): 10 The Team The S&P Global Ratings Event Marketing team manages ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Head of Relationship Management - Private Markets, New York
New York, NY · On-site
$250K/yr
Grade Level (for internal use): 13 The Team The S&P Global Ratings Commercial Team manages client ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Head of Relationship Management - Private Markets, New York
New York, NY · On-site
$250K/yr
Grade Level (for internal use): 13 The Team The S&P Global Ratings Commercial Team manages client ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
MD, Financial Services Coverage
New York, NY · On-site
$176K - $312K/yr
... to enhance customer experience and create measurable value for S&P Global. Within the CCO, the ... Use data, analytics, AI-enabled tools, CRM discipline, and client intelligence to improve pipeline ...
MD, Financial Services Coverage
New York, NY · On-site
$176K - $312K/yr
... to enhance customer experience and create measurable value for S&P Global. Within the CCO, the ... Use data, analytics, AI-enabled tools, CRM discipline, and client intelligence to improve pipeline ...
Head of Global Strategic Accounts (GSA)
New York, NY · On-site
$176K - $331K/yr
... S&P Dow Jones Indices' most significant global asset management relationships, with clear ... Demonstrated success driving cross-functional collaboration and organizational change in large ...
Head of Global Strategic Accounts (GSA)
New York, NY · On-site
$176K - $331K/yr
... S&P Dow Jones Indices' most significant global asset management relationships, with clear ... Demonstrated success driving cross-functional collaboration and organizational change in large ...
Head of Global Strategic Accounts (GSA)
Manhattan, NY · On-site
$176K - $331K/yr
... S&P Dow Jones Indices' most significant global asset management relationships, with clear ... Demonstrated success driving cross-functional collaboration and organizational change in large ...
Head of Global Strategic Accounts (GSA)
Manhattan, NY · On-site
$176K - $331K/yr
... S&P Dow Jones Indices' most significant global asset management relationships, with clear ... Demonstrated success driving cross-functional collaboration and organizational change in large ...
Lead AI Product Manager, Private Markets
Dallas, TX · On-site
$101K - $175K/yr
The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading ... The team values customer-centricity, innovation, execution excellence, and continuous learning.
Lead AI Product Manager, Private Markets
Dallas, TX · On-site
$101K - $175K/yr
The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading ... The team values customer-centricity, innovation, execution excellence, and continuous learning.
Associate Director, Relationship Management - Global Strategic Accounts (Americas)
Manhattan, NY · On-site
$145K - $165K/yr
About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Associate Director, Relationship Management - Global Strategic Accounts (Americas)
Manhattan, NY · On-site
$145K - $165K/yr
About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative ... We're committed to a more equitable future and to helping our customers find new, sustainable ways ...
Lead AI Product Manager, Private Markets
Manhattan, NY · On-site
$101 - $175/hr
Grade Level (for internal use): 12 The Enterprise Solutions business within S&P Global Market ... The team values customer-centricity, innovation, execution excellence, and continuous learning.
Lead AI Product Manager, Private Markets
Manhattan, NY · On-site
$101 - $175/hr
Grade Level (for internal use): 12 The Enterprise Solutions business within S&P Global Market ... The team values customer-centricity, innovation, execution excellence, and continuous learning.
S&P Global Jobs Information
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90% of people say they would get paid if they were sick but scheduled to work.
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At S&P Global, are sick days and vacation days separate paid time off?
57% of people say they have to use vacation days when they’re out sick.
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100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get paid time off at S&P Global?
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
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78% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
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75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at S&P Global feel treated with respect by their managers?
67% of people say they’re treated with respect by their managers.
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80% of people report that they get to take their breaks without interruption.
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Is it stressful to work at S&P Global?
89% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people at S&P Global enjoy their jobs?
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
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50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get enough training when they start at S&P Global?
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people get support to advance at S&P Global?
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Do people think S&P Global’s headquarters understands what’s happening where they work?
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.
Do workers feel well informed about how S&P Global is doing?
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and June 2026.
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S&P Global rating
7.3
Based on 10 frontline employees who took The Breakroom Quiz
Job description
- Lead the global Order to Cash function across all business units, legal entities, and regions, with accountability for operational performance, service quality, compliance, and continuous improvement.
- Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing, collections, cash application, deductions/disputes, credit management, and related reporting and controls.
- Establish clear governance, roles, responsibilities, and service delivery expectations across global and regional teams.
- Act as a strategic change agent in standing up and maturing the OTC function for the spun-off company.
- Lead the centralization of OTC operations across five entities and disparate tools/processes into a more unified, efficient, and scalable operating model.
- Drive standardization of policies, procedures, KPIs, workflows, and controls while balancing necessary local requirements.
- Partner closely with IT to support systems strategy, process redesign, and implementation of enabling technologies.
- Partner with Accounting and Revenue teams to support proper transaction flow, issue resolution, and clean period-end closes.
- Ensure timely and accurate billing, effective collections, strong cash conversion, and disciplined management of disputes and unapplied cash.
- Develop and track key performance indicators, service level expectations, and management reporting to improve transparency and decision-making.
- Identify and resolve process bottlenecks, control gaps, and customer-impacting issues.
- Support contract-to-cash connectivity, ensuring upstream commercial practices and downstream finance operations are coordinated and scalable
- Partner with Controllership, Internal Audit, SOX, and Compliance teams to ensure processes are well controlled, documented, and audit-ready.
- Ensure adherence to revenue-related operational controls, segregation of duties, approval frameworks, and applicable regulatory and local statutory requirements.
- Evaluate organizational design and talent needs to support future-state operations, including center-led, shared services, and regional support models where appropriate.
- Drive engagement, capability building, succession planning, and strong team culture through change.
- Bachelor's degree in Finance, Accounting, Business, or related field required; advanced degree preferred.
- 12+ years of progressive experience in Order to Cash, shared services, finance operations, or related functions, including significant global leadership experience.
- Demonstrated success leading large-scale OTC transformation, centralization, or operating model redesign in a complex, multi-entity environment.
- Experience supporting a carve-out, spin-off, IPO-readiness effort, or large-scale business transformation strongly preferred.
- Deep understanding of end-to-end OTC processes, controls, systems dependencies, and service delivery models.
- Strong knowledge of governance, risk, compliance, and internal control expectations within a public-company or public-company-ready environment.
- Experience leading global teams and operating effectively across multiple geographies and stakeholder groups.
- Strong executive presence, communication skills, and ability to influence across functions and levels.
- Proven ability to balance strategic transformation leadership with operational execution.
- Experience centralizing OTC activities across multiple legal entities, ERPs, or billing platforms.
- Exposure to ERP and finance systems implementations or rationalization efforts.
- Experience in high-growth, matrixed, or newly independent organizations.
- Familiarity with subscription, data, technology, or services-based business models is a plus.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.
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