Simplex
Simplex

29 Simplex Customer Success Manager Jobs Hiring Near You

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Customer Success Engineer

Austin, TX ยท On-site

$80K - $120K/yr

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

... or customer location. * Support urgent or fast-turn purchasing needs for prototypes, low-volume ... Support expense-entry and expense-management processes within FreshBooks or a similar accounting ...

... or customer location. * Support urgent or fast-turn purchasing needs for prototypes, low-volume ... Support expense-entry and expense-management processes within FreshBooks or a similar accounting ...

Familiarity with Jamf or other Apple device management tools. * Impeccable customer service and communication skills-especially when working with senior leaders. * Strong organizational and ...

... or customer location. * Support urgent or fast-turn purchasing needs for prototypes, low-volume ... Support expense-entry and expense-management processes within FreshBooks or a similar accounting ...

Purchaser - Part-Time

Austin, TX ยท Hybrid

$45 - $55/hr

... or customer location. * Support urgent or fast-turn purchasing needs for prototypes, low-volume ... Support expense-entry and expense-management processes within FreshBooks or a similar accounting ...

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Simplex Jobs Information

What makes Simplex an attractive place to work?

Simplex is a well-established company in the industry, known for its commitment to delivering high-quality solutions and services. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on diverse projects and contribute to the company's growth. Joining Simplex can provide professionals with a chance to make a meaningful impact, develop their skills, and advance their careers in a dynamic and supportive environment.

What are the most popular categories at Simplex?

Infographic showing various Customer Success Manager job openings at Simplex in the United States as of August 2026, with employment types broken down into 79% Full Time, 6% Part Time, 12% Contract, and 3% Nights. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution.

Customer Success Engineer

Simplex

Austin, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV).  You will be the authority on data, optimization, and support.  Learn and sharpen your SQL skills and diagnose integration issues using products like Postman.  You will help onboard some of the nation’s top companies working in partnership with Account Executives, Account Managers and fellow CX engineers to present a cohesive, team-oriented approach to customers.  

As a Customer Success Engineer, you will:  

  • Accurately onboard clients onto the platform 
  • Continually monitor dedicated accounts and make optimizations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter   
  • Become a product expert and influence the product roadmap.  
  • Provide appropriate product suggestions on a client-by-client basis   
  • Minimize churn by enlisting all available corporate resources to solve problems & drive results  
  • Prepare and conduct regularly scheduled trend and metric reviews with clients   
  • Resolve technical, product and account issues as they occur   
  • Accurately document all relevant activity in Salesforce   

What we are looking for in a highly qualified candidate:  

  • Current Bachelor's degree (or expected graduation by May 2026) from a top school.
  • Demonstrated interest in data / analytics. Willingness to learn and utilize SQL 
  • Very adaptable and open to change in a fast-paced team environment   
  • High level of natural curiosity to challenge the status quo
  • Excellent verbal and written communication, presentation, and interpersonal skills  
  • Must be eligible to work permanently in the United States without employer sponsorship  at any time now or in the future 

Benefits:  

  • Highly competitive salary & total compensation 
  • Company-paid gym membership or Classpass  
  • Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents  
  • 401(k) retirement plan with 3% employer contribution  
  • Paid company holidays and unlimited PTO 
  • Awesome company events 


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