Customer Success Manager
$100K - $140K/hr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Quick apply
53 Simplex Customer Success Manager Jobs Hiring Near You
Customer Success Manager
$100K - $140K/hr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
Austin, TX ยท On-site
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
Austin, TX ยท On-site
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Quick apply
Customer Success Manager
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
Austin, TX ยท On-site
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Quick apply
Customer Success Manager
Austin, TX ยท On-site
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
Austin, TX ยท On-site
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
Austin, TX ยท On-site
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Manager
$100K - $140K/yr
THE ROLE We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the ...
Customer Success Engineer
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Quick apply
Customer Success Engineer
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Quick apply
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX ยท On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX ยท On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX ยท On-site
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX ยท On-site
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Customer Success Engineer
Austin, TX ยท On-site
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Quick apply
Customer Success Engineer
Austin, TX ยท On-site
The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...
Multi-Site Manufacturing Scheduling Manager
$80K - $100K/yr
... Simplex's Engineer-to-Order (ETO) environment. This role balances customer demand, engineering readiness, material availability, labor capacity, and known constraints to protect flow, delivery ...
Multi-Site Manufacturing Scheduling Manager
$80K - $100K/yr
... Simplex's Engineer-to-Order (ETO) environment. This role balances customer demand, engineering readiness, material availability, labor capacity, and known constraints to protect flow, delivery ...
Production Planner
Springfield, IL ยท On-site
$80K - $100K/yr
... across Simplex's Engineer-to-Order (ETO) environment. This role balances customer demand ... Manage work release to maintain appropriate WIP levels and prevent congestion on the production ...
Production Planner
Springfield, IL ยท On-site
$80K - $100K/yr
... across Simplex's Engineer-to-Order (ETO) environment. This role balances customer demand ... Manage work release to maintain appropriate WIP levels and prevent congestion on the production ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท On-site
$100K - $150K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท On-site
$100K - $150K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $140K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Quick apply
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $140K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $140K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $140K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $140K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Quick apply
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $140K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $150K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Quick apply
Senior Account Executive - Physician Practice Sales (RPM / CCM)
Philadelphia, PA ยท Remote
$100K - $150K/yr
Build and manage a pipeline of independent, physician-owned, and PE-backed private practices * Sell ... Demonstrated success selling into private practices, physician-owned groups, or PE-backed practice ...
Commercial Sales Executive
Round Rock, TX ยท On-site
$80K - $90K/yr
You are customer-focused and comfortable managing longer sales cycles. * You are a prospector and closer at heart. * Ideally 5-10 years in commercial HVAC, mechanical, building systems, or facility ...
Quick apply
Commercial Sales Executive
Round Rock, TX ยท On-site
$80K - $90K/yr
You are customer-focused and comfortable managing longer sales cycles. * You are a prospector and closer at heart. * Ideally 5-10 years in commercial HVAC, mechanical, building systems, or facility ...
Business Development Representative
$70K - $140K/yr
Ability to communicate a multi-layered value proposition -- you can explain why homeowner data matters to a broker's renewal rates without making it complicated * CRM discipline : HubSpot, Salesforce ...
Quick apply
Business Development Representative
$70K - $140K/yr
Ability to communicate a multi-layered value proposition -- you can explain why homeowner data matters to a broker's renewal rates without making it complicated * CRM discipline : HubSpot, Salesforce ...
Simplex Jobs Information
What makes Simplex an attractive place to work?
Simplex is a well-established company in the industry, known for its commitment to delivering high-quality solutions and services. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on diverse projects and contribute to the company's growth. Joining Simplex can provide professionals with a chance to make a meaningful impact, develop their skills, and advance their careers in a dynamic and supportive environment.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Simplex?
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Job description
Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM). We partner with physician groups and nephrology practices nationwide to deliver better outcomes through data-driven, tech-enabled care coordination. We move fast, think big, and believe the best is still ahead of us.
THE ROLE
We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the intersection of clinical operations and technology — you'll be the face of Vironix to our physician and practice partners, ensuring they see measurable value, stay retained, and grow with us.
This is not a hand-holding support role. We need someone who can build and run a scalable customer success function from the ground up, bring a head on their shoulders when it comes to data and tech, and move with startup urgency. If you thrive in ambiguity, take pride in ownership, and love turning customer relationships into long-term partnerships, keep reading.
WHAT YOU'LL OWN
• Own the full post-sales customer relationship with physician groups, nephrology practices, and clinical partners
• Serve as the primary point of contact for doctors and practice administrators — building trust, driving adoption, and managing escalations
• Lead patient retention strategy and monitor key metrics, flagging risks and opportunities proactively
• Drive contract renewals and expansions through a consultative, value-based approach
• Design and maintain performance reporting dashboards and QBR materials that clearly communicate program impact to clinical stakeholders
• Identify and implement tools and workflows that reduce customer friction and scale the CS function without scaling headcount proportionally
• Partner cross-functionally with clinical ops, product, and the technology team to translate customer feedback into product and process improvements
• Build and document repeatable playbooks for onboarding, engagement, escalation, and renewal
WHAT WE'RE LOOKING FOR
• 3–7 years of customer success, account management, or client services experience — ideally in health tech, SaaS, or a data-driven B2B environment
• Genuine comfort with data: you can pull a report, build a dashboard, interpret trends, and translate numbers into a compelling story for a physician
• Strong communicator who can flex between a clinical audience (physicians, care coordinators) and an internal technical one (product, engineering)
• Experience owning renewals and retention metrics — you understand the levers and know how to pull them
• Startup DNA: you don't wait to be told what to do, you figure it out, build it, then make it repeatable
• Familiarity with customer success platforms, CRMs, and data/reporting tools — bonus points for experience in RPM, CCM, or value-based care
• Based in Austin, TX or willing to relocate; ability to meet in-person periodically is important to us
BONUS POINTS
• Background in healthcare, health IT, or working directly with physician practices
• Experience building a CS function from an early stage
• Familiarity with chronic care management (CCM) or remote patient monitoring (RPM) programs
• Comfort with Google Workspace, project management tools, and BI/reporting platforms
WHY VIRONIX
• Meaningful work — we're directly improving outcomes for patients with chronic illness
• Startup culture with real ownership and room to grow into a leadership role
• Competitive base salary ($100K–$140K) with performance bonus tied to retention and expansion
• Collaborative, no-ego team that values speed, candor, and execution
• Austin-based with flexibility — this role is hybrid with occasional in-person collaboration
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