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18 Simplex Business Services Jobs Hiring Near You

Simplex Inc

Sales Coordinator

Springfield, IL · On-site

$24 - $27/hr

... Simplex departments including Engineering, Production, Testing and Sales. This will include a ... Education, and/or experience equivalent to a two-year Degree in business or a related field

Simplex, Inc

Sales Coordinator

Springfield, IL · On-site

$24 - $27/hr

... Simplex departments including Engineering, Production, Testing and Sales. This will include a ... Education, and/or experience equivalent to a two-year Degree in business or a related field

Simplex Inc

Wiring Technician

Springfield, IL · On-site

$18/hr

Description Simplex is celebrating 90 years of design innovation and dedicated service. As an independently owned and operated family business, we strive to provide the best products and services to ...

Simplex, Inc

Wiring Technician

Springfield, IL · On-site

$18/hr

Simplex is celebrating 90 years of design innovation and dedicated service. As an independently owned and operated family business, we strive to provide the best products and services to our ...

Simplex Inc

Service Operations Coordinator

Springfield, IL · On-site

$24 - $27/hr

Education, and/or experience equivalent to a two-year Degree in business or a related field * Demonstrated successful oral and written communication skills * Ability to engage in customer service ...

All JobsSimplex Business Services Jobs

Simplex Jobs Information

What are the key skills and qualifications needed to thrive in Business Services, and why are they important?

To thrive in Business Services, strong analytical abilities, business acumen, and a relevant degree in business administration or a related field are essential. Familiarity with project management tools, CRM systems, and proficiency in Microsoft Office or Google Workspace are commonly required. Excellent communication, problem-solving, and client relationship skills help professionals excel in this role. These skills ensure efficient service delivery, client satisfaction, and the ability to address complex business challenges effectively.

How does a Business Services professional typically collaborate with other departments within an organization?

Business Services professionals frequently serve as a bridge between various departments such as finance, human resources, and operations. They coordinate cross-functional projects, facilitate communication, and ensure that support services align with the overall business goals. Collaboration often involves attending interdepartmental meetings, managing service requests, and working on process improvements to enhance efficiency across the organization. Building strong relationships and understanding the unique needs of each department are key to success in this role.

What are business services?

Business services are a broad category of services that support the operations, efficiency, and growth of organizations. These may include consulting, IT support, human resources, marketing, accounting, logistics, and administrative services. The goal of business services is to help companies focus on their core activities by outsourcing or supplementing non-core functions. Providers of business services can range from specialized firms to in-house departments. Businesses of all sizes use these services to improve productivity, reduce costs, and access specialized expertise.

What is the difference between Business Services vs Customer Service?

AspectBusiness ServicesCustomer Service
Required CredentialsVaries; often includes business or industry-specific certificationsTypically no formal certifications required
Work EnvironmentOffice settings, client sites, or remoteCall centers, retail, or online support
Employer & Industry UsageUsed across corporate, consulting, and B2B sectorsCommon in retail, hospitality, and consumer-focused industries
Search & Comparison IntentBusiness Services vs Customer Service

Business Services involve providing specialized support to companies, focusing on areas like consulting, IT, or administrative functions. Customer Service centers on assisting individual consumers, handling inquiries, and resolving issues. While both roles require strong communication skills, Business Services often demand industry-specific knowledge and certifications, whereas Customer Service emphasizes customer interaction skills. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most popular jobs at Simplex?
What are the most popular categories at Simplex?
Infographic showing various Business Services job openings at Simplex in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution.
Sales Coordinator

Sales Coordinator

Simplex Inc

Springfield, IL • On-site

$24 - $27/hr

Other

Posted 7 days ago

Job description

Description

This position will work closely with the entire Sales team, interacting with team members across our organization and will be communicating with customers regularly. Primary functions will involve collecting and transferring information between the customer and various Simplex departments including Engineering, Production, Testing and Sales. This will include a strong utilization of Microsoft applications and ERP software. It is expected that this position will learn our complex product mix to a point of increasingly independent work. This position is expected to be a "hands-on" professional who is actively involved in learning to increase understanding of the manufacturing process at Simplex. 

  • Daily conversations with customers relaying information and confirming expectations 
  • Direct communication with Customers, Reps, Sales, Production and Engineering
  • Transmitting data in various formats including input or production of reports for sales objectives
  • Effectively utilizing our proprietary ERP system throughout the sales and production cycle
  • Track down and distribute information required to complete orders, quotes and answer customer questions. These tasks may include, but are not limited to: updating customers on estimated delivery information, sending revised drawings to customers, requesting missing information, working with customers to approve alternate parts, work with Purchasing on custom parts needed to complete an order, request current vendor quotes, working with customers to update paperwork needed to complete their order
  • Enter new orders in ERP system and modify existing orders when necessary
  • Create change orders and communicate to customers what is needed to complete the changes
  • Follow up on quote and order status
  • Process cancelation requests from customers to distribute through the necessary departments.
  • Monitor, maintain and distribute new quote requests received through phone calls, emails, and web requests.
  • Obtain the correct cut sheets for parts and/or materials to distribute to our customers as requested.
  • Obtain information from customers in order to create customer accounts.
  • Backup to Sales Department for quoting and special project requests.


Requirements

  • Education, and/or experience equivalent to a two-year Degree in business or a related field
  • Demonstrated successful oral and written communication skills
  • Ability to engage in customer service situations including resolving problems effectively
  • Must be capable of phone and email etiquette appropriate to a professional office environment
  • Computer skills including solid function and familiarity with MS Word, Outlook, Excel, and Adobe
  • Ability to work across various departments and positions within the organization
  • Commitment to maintaining integrity and confidentiality in proprietary information
  • Technical background (or similar experience) interpreting drawings and customer specifications
  • Physical ability required in accordance with a typical desk/office position
  • Must be able to communicate (read, write and speak) the English language clearly


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