Shell

37 Shell Customer Service Associate Jobs Hiring Near You

Assistant Manager

Athens, TX · On-site

$12 - $17/hr

Promote a customer service mentality * Respond to guest requests promptly Location: Gateway 66 1520 E Tyler St, Athens, TX 75751, USA Shell

Assistant Manager

Kerens, TX · On-site

$12 - $17/hr

Promote a customer service mentality * Respond to guest requests promptly Location: Gateway 67 1301 NW 2nd St, Kerens, TX 75144, USA Shell

Assistant of the Manager

Itasca, TX · On-site

$12 - $17/hr

Promote a customer service mentality * Respond to guest requests promptly Location: Gateway 55 1204 E Main St, Itasca, TX 76055, USA Shell

Overnight team member

Kerens, TX · On-site

$11 - $16/hr

Crew Are you enthusiastic about providing fast, friendly, and accurate services to customers? Do you thrive in a team environment? Become an overnight crew member at Shell The primary responsibility ...

Store Manager

Converse, TX · On-site

$45K/yr

They need to be able to ensure their staff provides the highest quality customer services and ... Among the countries where Shell does business, the US has the largest share of capital employed ...

Cashier

Converse, TX · On-site

$10 - $13/hr

... customer is satisfied with the service. The cashier we would like to employ must be able to ... Among the countries where Shell does business, the US has the largest share of capital employed ...

Team Member

Itasca, TX · On-site

$10 - $15/hr

The primary responsibility of a Shell Crew Member is to provide fast, friendly, and accurate check our services for customers. As a Crew Member, you will execute a Clean, Friendly, and In-Stock ...

Crew Member

Kerens, TX · On-site

$10 - $15/hr

The primary responsibility of a Shell Crew Member is to provide fast, friendly, and accurate check our services for customers. As a Crew Member, you will execute a Clean, Friendly, and In-Stock ...

Crew Member

Godley, TX · On-site

$10 - $15/hr

The primary responsibility of a Shell Crew Member is to provide fast, friendly, and accurate check our services for customers. As a Crew Member, you will execute a Clean, Friendly, and In-Stock ...

Crew Member

Athens, TX · On-site

$10 - $15/hr

The primary responsibility of a Shell Crew Member is to provide fast, friendly, and accurate check our services for customers. As a Crew Member, you will execute a Clean, Friendly, and In-Stock ...

... Services, C, R, Python, or other advanced programming language preferred * Collaborate with functional groups within Shell Energy including Accounting, Customer Support, Risk Control, and Power ...

Associate of Applied Science degree in Process Technology is beneficial but not a requirement ... Willingness to take and achieve satisfactory results on Shell's pre-employment testing battery

New

Scarborough Car Wash Team Member

Waxahachie, TX · On-site

$12.75 - $15.25/hr

Excellent customer service skills. * Strong interpersonal and communication skills. * Ability to ... By providing energy to sustain people's lives over 125 years, Shell has become one of the world ...

... agreed service level. * Able to understand the customers organisation and business targets and ... Thank you for your interest in Shell. What we offer You bring your skills and experience to Shell ...

New

Shell Downstream is undergoing a period of significant transformation as it evolves to deliver ... customer-centric and lowercarbon business models. This evolution is enabled through organic ...

Showing results 21-37

Shell Jobs Information

What is it like to work at Shell?

Shell is a global energy company that values diversity, innovation, and collaboration, fostering a culture that encourages employees to share ideas and work together to achieve common goals.

The company's structure is divided into various business units, including upstream, downstream, and integrated gas, allowing employees to work on projects that align with their skills and interests. Shell's work environment is often described as dynamic and fast-paced, with a focus on delivering results in a rapidly changing energy landscape.

Working at Shell can appeal to candidates who are passionate about the energy sector and want to contribute to a company that is shaping the future of energy, with opportunities to work on high-profile projects, develop new skills, and advance their careers in a global organization.

Do workers at Shell get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Shell pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 127 people who took the Breakroom Quiz between May 2025 and May 2026.

At Shell, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and May 2026.

Are part-time workers able to get health insurance from Shell?

Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Shell?

Most people who work part-time don’t get paid time off.
84% of people who work part-time say they don’t get paid time off
Based on data from 19 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Shell affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Shell?

Some people get paid time off from work.
60% of people say they don’t get paid time off.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 97 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Shell worry about hours?

Most people don’t worry about getting enough hours.
69% of people report they don’t worry about getting enough hours.
Based on data from 108 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Shell workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 102 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Shell workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Shell?

Some people find it hard to get time off.
53% of people report it’s hard to get time off.
Based on data from 106 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Shell managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 107 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Shell do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
77% of people report that they don’t do extra unpaid work.
Based on data from 101 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Shell?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 115 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Shell job good for students?

Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Shell good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Shell feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Shell get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and May 2026.

Is it stressful to work at Shell?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 125 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Shell enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 100 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Shell recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 135 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Shell?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 129 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Shell?

Most people aren’t given support to advance their career here.
In the last year, 74% of people report not being given support to advance their career here.
Based on data from 121 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think Shell’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 119 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Shell is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Shell?
What are the most popular categories at Shell?
Infographic showing various Customer Service Associate job openings at Shell in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, 8% Hybrid, and 16% Remote job distribution.

Assistant Manager

Shell

Athens, TX • On-site

$12 - $17/hr

Full-time

Posted 14 days ago


Shell rating

5.1

Company rating: 5.1 out of 10

Based on 248 frontline employees who took The Breakroom Quiz

66th of 74 rated oil and gas companies


Job description

URGENTLY HIRING

Assistant Manager - Highly Skilled

Are you passionate about managing store operations and ensuring quality service? Do you thrive in a fast-paced environment? Become a Shell assistant manager!

Join our team at Shell as an Assistant Manager, where you will work closely with the General Manager to oversee store operations, train employees, and maintain high standards of cleanliness and efficiency.

Responsibilities:

  • Manage, train, and coach Crew Members
  • Direct and assign tasks to meet operational standards
  • Ensure compliance with policies and practices
  • Monitor staffing levels, inventory, and food cost control
  • Complete weekly inventory
  • Assist in administrative duties
  • Promote a customer service mentality
  • Respond to guest requests promptly

Location: Gateway 66 1520 E Tyler St, Athens, TX 75751, USA

Shell


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