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Services For The Underserved
Services For The Underserved

60 Services For The Underserved Case Manager Jobs Hiring Near You

Services for the UnderServed

Patient Navigator

Bronx, NY · On-site

$46K/yr

... for CCR consumers. • Document all services in AWARDS Case Management Software. • Collect and ... the Underserved Quality Assurance/ Quality Improvement activities • Reports to the Program ...

Services for the UnderServed

Diversion Specialist

$40K/yr

Position Overview Services for the UnderServed (S:US) is currently seeking a Diversion Specialist ... general case management including coordination and delivery of services relating to housing ...

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Services For The Underserved Jobs Information

What is it like to work at Services For The Underserved?

Services For The Underserved (S:US) is a nonprofit organization that prioritizes a culture of compassion, empathy, and inclusivity, fostering a supportive environment for its staff to grow professionally and personally.

As a provider of comprehensive services, S:US has a diverse team structure, with various departments working together to address the needs of vulnerable populations, including individuals with mental illness, addiction, and HIV/AIDS, as well as homeless and low-income families. The organization operates in multiple locations throughout New York City, with a focus on delivering high-quality services in a client-centered manner.

Working at S:US may appeal to candidates who are passionate about making a positive impact in their community, as the organization offers opportunities for professional development, a sense of purpose, and the chance to be part of a dedicated team working towards a common goal of improving the lives of underserved individuals and families.

What makes Services For The Underserved an attractive place to work?

Services For The Underserved is a reputable non-profit organization dedicated to providing essential services to vulnerable populations, with a strong commitment to addressing social determinants of health and promoting community well-being.

The organization's work environment is characterized by a collaborative and supportive culture, with opportunities for professional growth and development, as well as a focus on innovation and evidence-based practices that drive positive outcomes for clients.

Joining Services For The Underserved offers a chance to make a meaningful impact in the lives of underserved individuals and communities, with opportunities to develop new skills, advance in a career, and contribute to a mission-driven organization that prioritizes social responsibility and community engagement.

Does Services for the UnderServed pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Services for the UnderServed?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Services for the UnderServed get to take their breaks without interruption?

Most people have their breaks interrupted.
80% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Services for the UnderServed?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Services for the UnderServed recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Services for the UnderServed?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Services for the UnderServed?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Case Manager jobs?

What are the most popular jobs at Services For The Underserved?

What are the most popular categories at Services For The Underserved?

Infographic showing various Case Manager job openings at Services For The Underserved in the United States as of August 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Part Time. Highlights an 39% Physical, 1% Hybrid, and 60% Remote job distribution.

Case Manager

Services For The Underserved, Inc.

Brooklyn, NY • On-site, Remote

$46K - $51K/yr

Full-time

Medical, PTO

Re-posted 27 days ago

Services for the UnderServed rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Min
USD $46,000.00/Yr.
Max
USD $51,500.00/Yr.
Position Overview
S:US is seeking a Case Manager for our men's shelter in Brooklyn.
This position is located at Blake Avenue Brooklyn, New York, NY 11208
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures
• Conduct psychosocial, vocational/educational, and housing assessments and documentation of same
• Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing
• Prepare housing applications and assist clients with the housing application/interview process.
• Monitor and assess client progression/regression in behavior and/or appearance
• Facilitate group and individual counseling, workshops, psych education, and recreational activities
• Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills
• Provide comprehensive case management services to an assigned caseload
• Develop initial service plans and conduct service plan reviews as needed for an assigned caseload
• Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate
• Ensure that clients attend meals and maintain appropriate nutritional intake
• Provide crisis intervention and address all emergency situations as appropriate
• Assist in building evacuation during fire drills and building emergencies
• Monitor client medication compliance and collaborate with nursing staff monitor compliance
• Refer clients to appropriate community resources as needed
• Maintain CPR/First Aid Certification
• Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards
• Facilitate discharge/transfer process and documentation of same
• Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed
• Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes
• A work schedule that includes some weekend and evening hours is required
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
• Bachelor's Degree is Human Services field required
• Two years' experience with homeless population
• Ability to work with a culturally diverse population
PREFERRED QUALIFICATIONS & SKILLS
• Familiarity of NYC public school system preferred
• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
ID
2026-18476
Work Location
In Person

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