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Services For The Underserved

60 Services For The Underserved Case Manager Jobs Hiring Near You

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What is it like to work at Services For The Underserved?

Services For The Underserved (S:US) is a nonprofit organization that prioritizes a culture of compassion, empathy, and inclusivity, fostering a supportive environment for its staff to grow professionally and personally.

As a provider of comprehensive services, S:US has a diverse team structure, with various departments working together to address the needs of vulnerable populations, including individuals with mental illness, addiction, and HIV/AIDS, as well as homeless and low-income families. The organization operates in multiple locations throughout New York City, with a focus on delivering high-quality services in a client-centered manner.

Working at S:US may appeal to candidates who are passionate about making a positive impact in their community, as the organization offers opportunities for professional development, a sense of purpose, and the chance to be part of a dedicated team working towards a common goal of improving the lives of underserved individuals and families.

What makes Services For The Underserved an attractive place to work?

Services For The Underserved is a reputable non-profit organization dedicated to providing essential services to vulnerable populations, with a strong commitment to addressing social determinants of health and promoting community well-being.

The organization's work environment is characterized by a collaborative and supportive culture, with opportunities for professional growth and development, as well as a focus on innovation and evidence-based practices that drive positive outcomes for clients.

Joining Services For The Underserved offers a chance to make a meaningful impact in the lives of underserved individuals and communities, with opportunities to develop new skills, advance in a career, and contribute to a mission-driven organization that prioritizes social responsibility and community engagement.

Does Services for the UnderServed pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Services for the UnderServed?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Services for the UnderServed get to take their breaks without interruption?

Most people have their breaks interrupted.
80% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Services for the UnderServed?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Services for the UnderServed recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Services for the UnderServed?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Services for the UnderServed?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Case Manager jobs?

What are the most popular jobs at Services For The Underserved?

What are the most popular categories at Services For The Underserved?

Infographic showing various Case Manager job openings at Services For The Underserved in the United States as of August 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Part Time. Highlights an 39% Physical, 1% Hybrid, and 60% Remote job distribution.

Case Manager

Services For The Underserved, Inc.

Manhattan, NY • On-site, Remote

$43K - $48K/yr

Full-time

Medical, PTO

Re-posted 6 days ago

Services for the UnderServed rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

MinUSD $43,035.00/Yr.MaxUSD $48,994.00/Yr.Position Overview

S:US is seeking a Case Manager for their homeless prevention program. 

This position is located at W. 181 Street (St. Nicholas Ave.)New York, NY 10033

 

SCOPE OF ROLE:

The Case Manager will provide comprehensive case management services to an assigned caseload of clients. Conduct intake process within 24 hours of admission. Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing. Facilitate group and individual counseling, workshops, psych education, and recreational activities. Conduct room inspections to assess client overall ADL skills. Conduct service planning, provide referrals to in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate. Provide crisis intervention and assist in building evacuation during fire drills. Monitor client medication compliance and escort clients on housing interviews as needed.A work schedule that includes some field work, weekend and evening hours is required. 

Qualifications
  • High School Diploma required
  • Two years' experience with homeless population
  • Ability to work with a culturally diverse population

PREFERRED QUALIFICATIONS & SKILLS

  • Bachelor's Degree is Human Services field preferred
  • Familiarity of NYC public school system preferred
  • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.
Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We're proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID2026-18607Work LocationIn PersonEmployment Type: FULL_TIME

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