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What is it like to work at Services For The Underserved?

Services For The Underserved (S:US) is a nonprofit organization that prioritizes a culture of compassion, empathy, and inclusivity, fostering a supportive environment for its staff to grow professionally and personally.

As a provider of comprehensive services, S:US has a diverse team structure, with various departments working together to address the needs of vulnerable populations, including individuals with mental illness, addiction, and HIV/AIDS, as well as homeless and low-income families. The organization operates in multiple locations throughout New York City, with a focus on delivering high-quality services in a client-centered manner.

Working at S:US may appeal to candidates who are passionate about making a positive impact in their community, as the organization offers opportunities for professional development, a sense of purpose, and the chance to be part of a dedicated team working towards a common goal of improving the lives of underserved individuals and families.

What makes Services For The Underserved an attractive place to work?

Services For The Underserved is a reputable non-profit organization dedicated to providing essential services to vulnerable populations, with a strong commitment to addressing social determinants of health and promoting community well-being.

The organization's work environment is characterized by a collaborative and supportive culture, with opportunities for professional growth and development, as well as a focus on innovation and evidence-based practices that drive positive outcomes for clients.

Joining Services For The Underserved offers a chance to make a meaningful impact in the lives of underserved individuals and communities, with opportunities to develop new skills, advance in a career, and contribute to a mission-driven organization that prioritizes social responsibility and community engagement.

Does Services for the UnderServed pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Services for the UnderServed?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Services for the UnderServed get to take their breaks without interruption?

Most people have their breaks interrupted.
80% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Services for the UnderServed?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Services for the UnderServed recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Services for the UnderServed?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Services for the UnderServed?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Building Maintenance Superintendent jobs?

What are the most popular jobs at Services For The Underserved?

What are the most popular categories at Services For The Underserved?

Infographic showing various Building Maintenance Superintendent job openings at Services For The Underserved in the United States as of August 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Part Time. Highlights an 39% Physical, 1% Hybrid, and 60% Remote job distribution.

Superintendent

Services For The Underserved, Inc.

Manhattan, NY • On-site

$17.59/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Services for the UnderServed rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

USD $17.59/Hr.
USD $17.59/Hr.

SUS is seeking a Superintendent for their residential program building in the Bronx.

SCOPE OF ROLE 

The Superintendent is responsible for the overall maintenance, operation, and safety of the assigned building. This role ensures all building systems function properly, resident concerns are addressed promptly, and the property is maintained in a clean, safe, and compliant condition.

 

ESSENTIAL DUTIES & RESPONSABILITIES 

  • Building Maintenance & Operations
    Perform routine maintenance and minor repairs across building systems, including plumbing, electrical, carpentry, HVAC, and general repairs. Conduct daily inspections of common areas, mechanical rooms, and grounds. Troubleshoot building issues, respond to repair requests, and complete all preventive maintenance on schedule.
  • Building Systems & Compliance
    Monitor and maintain building systems such as boilers, HVAC, plumbing, electrical, and fire safety equipment. Assist with inspections, maintain required logs, and promptly report any deficiencies or potential safety risks to management. Ensure compliance with all local codes, safety regulations, and inspection requirements.
  • Vendor & Contractor Coordination
    Provide access to contractors and vendors performing on-site work, ensure adherence to safety and building policies, and verify completion and quality of contracted services.
  • Cleaning, Grounds & Waste Management
    Oversee or assist with cleaning of common areas, ensure proper garbage disposal, and maintain sidewalks, entryways, and outdoor areas, including snow removal when required.
  • Emergency Response
    Respond to building emergencies such as leaks, outages, or safety hazards. Take immediate action to mitigate damage, protect residents, and coordinate emergency services as needed. Maintain on-call availability per operational needs.
  • Resident & Staff Interaction
    Maintain respectful, professional communication with residents, staff, and security. Address maintenance concerns, provide updates on repair status, and enforce building rules as directed by management.
  • Inventory, Reporting & Administration
    Monitor maintenance supplies and equipment, maintain organized storage areas, complete work orders and inspection logs, provide regular updates to management, and assist with unit turnovers to ensure apartments are movein ready.

Benefits Overview: We offer attractive compensation with comprehensive benefits including Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’


REQUIREMENTS: 

REQUIRED QUALIFICATIONS

  • Must possess at least 5 Years’ experience with the building functions, including but not limited to: electrical, plumbing, heating and ventilation systems as well as completing routine tasks, such as fixing leaky pipes, painting rooms, patching  drywall and fitting  locks.

PREFERRED QUALIFICATIONS

  • High School Diploma or equivalent is preferred

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. 


2026-18465
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