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Sedgwick

72 Sedgwick Operations Jobs Hiring Near You

Sedgwick

Benefit Liaison

Dublin, OH · On-site

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... Communicates with client, employee, healthcare providers and Company operations team to coordinate ...

Sedgwick

Strategic Project Manager

Dublin, OH · On-site

$94.90K - $112.20K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... operation management, managed care, insurance-related and/or statistical analysis experience.

Sedgwick

Benefit Liaison

Dublin, OH · On-site

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... Communicates with client, employee, healthcare providers and Company operations team to coordinate ...

Sedgwick

Workforce Absence Team Lead Sr

Dublin, OH

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

Workforce Absence Team Lead Sr

Dublin, OH · On-site

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

Workforce Absence Team Lead

Dublin, OH · On-site

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

Strategic Project Manager

Dublin, OH · On-site

$94.90K - $112.20K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... operation management, managed care, insurance-related and/or statistical analysis experience.

Sedgwick

Workforce Absence Team Lead

Dublin, OH · Hybrid

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

Managing Director, Product Management

Dublin, OH · On-site

$224.50K - $235.10K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... Fosters a culture of strategic thinking, disciplined investment, innovation, and operational ...

Sedgwick

Managing Director, Product Management

Dublin, OH

$224.50K - $235.10K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... Fosters a culture of strategic thinking, disciplined investment, innovation, and operational ...

Sedgwick

Workforce Absence Team Lead

New Albany, OH · Hybrid

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

Workforce Absence Team Lead

New Albany, OH · On-site

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

Workforce Absence Team Lead

New Albany, OH · Hybrid

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... To supervise the operations of multiple teams of examiners and technical staff for disability ...

Sedgwick

AVP Operations

Chicago, IL · On-site

$113.33K - $145K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... Responsible for overall operations management for all locations/offices within an area.

Sedgwick

AVP Operations

Chicago, IL · Hybrid

$113.33K - $145K/yr

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues ... Responsible for overall operations management for all locations/offices within an area.

Sedgwick

Regional Vice President

Dallas, TX · On-site

Travels as required to support regional Property of America operations and client needs. SUPERVISORY RESPONSIBILITIES * Administers company personnel policies in alignment with Sedgwick staffing ...

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All JobsSedgwick Operations Jobs

Sedgwick Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What is it like to work at Sedgwick?

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions that operates with a customer-centric approach, emphasizing collaboration and innovation.

The company's structure is designed to support a diverse range of professionals, including claims adjusters, nurses, and customer service representatives, who work together to deliver comprehensive solutions to clients across various industries. Sedgwick's work environment is often described as fast-paced and dynamic, with a focus on continuous learning and professional development.

Working at Sedgwick may appeal to individuals who value a dynamic work environment, opportunities for career growth, and the chance to make a positive impact on people's lives through their work in risk management, benefits administration, and other related fields.

Do workers at Sedgwick get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 80 people who took the Breakroom Quiz between June 2025 and May 2026.

Does Sedgwick pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between November 2025 and May 2026.

At Sedgwick, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Sedgwick affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Sedgwick?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Sedgwick worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 58 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Sedgwick workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Sedgwick workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Sedgwick?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Sedgwick managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
99% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Sedgwick do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
86% of people report that they don’t do extra unpaid work.
Based on data from 65 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Sedgwick?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Is working at Sedgwick good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 74 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Sedgwick feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Sedgwick get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Sedgwick?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 70 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Sedgwick enjoy their jobs?

Only some people enjoy their job.
46% of people report they don’t enjoy their job.
Based on data from 114 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Sedgwick recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Sedgwick?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Sedgwick?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Sedgwick’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how Sedgwick is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between November 2025 and May 2026.
What are the most popular job types at Sedgwick?
    What are the most popular jobs at Sedgwick?
    What are the most popular categories at Sedgwick?
    Infographic showing various Operations job openings at Sedgwick in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 61% Physical, 18% Hybrid, and 21% Remote job distribution.
    Operations Support Services - Team Lead

    Operations Support Services - Team Lead

    Sedgwick

    Dublin, OH • On-site

    $57.06K - $62.77K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 16 days ago

    Sedgwick rating

    7.5

    Company rating: 7.5 out of 10

    Based on 305 frontline employees who took The Breakroom Quiz

    193rd of 259 rated insurance

    Job description

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
    Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
    Certified as a Great Place to Work®
    Fortune Best Workplaces in Financial Services & Insurance
    Operations Support Services - Team Lead
    PRIMARY PURPOSE: To supervise Operations Support Services (OSS) staff and processes; to monitor colleagues' workloads; to provide training and monitor individual transactions; and to provide technical direction on work processes.
    ESSENTIAL FUNCTIONS and RESPONSIBILITIES
    • Supervises Operations Support Services colleagues.
    • Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.
    • Trains OSS team on tasks and responsibilities.
    • Reviews quality data, conducts audits, tracks quality metrics, and reports on findings.
    • Tracks non-compliance issues and monitors through resolution.
    • Manages staffing schedules to assure appropriate department coverage.
    • Performs other duties as assigned.
    • Supports the organization's quality program(s).
    • Travels as required.

    SUPERVISORY RESPONSIBILITIES
    • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
    • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
    • Provides support, guidance, leadership and motivation to promote maximum performance.

    QUALIFICATIONS
    Education & Licensing: Bachelor's degree from an accredited college or university preferred.
    Experience: Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years claims management experience. Some proven software specifications experience required. Supervisory experience preferred.
    Skills & Knowledge
    • Excellent oral and written communication, including presentation skills
    • PC literate, including Microsoft Office products
    • Leadership/management/motivational skills
    • Excellent analytical and interpretive skills
    • Strong organizational skills
    • Strong time management skills
    • Good judgment and discretion skills
    • Ability to manage multiple projects and set priorities
    • Ability to work in a team environment
    • Ability to meet or exceed Performance Competencies

    WORK ENVIRONMENT
    When applicable and appropriate, consideration will be given to reasonable accommodations.
    Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
    Physical: Computer keyboarding, travel as required
    Auditory/Visual: Hearing, vision and talking
    As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($57,064.00 - $62,770.00 USD). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time
    Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
    If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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