OEM Customer Success Manager Proofpoint is seeking a highly motivated, strategic, and technically savvy OEM Customer Success Manager (CSM) to drive success across our OEM customer base. This is a ...
1 Proofpoint Jobs Hiring in Colorado
OEM Customer Success Manager Proofpoint is seeking a highly motivated, strategic, and technically savvy OEM Customer Success Manager (CSM) to drive success across our OEM customer base. This is a ...
Proofpoint Jobs Information
What is it like to work at Proofpoint?
Proofpoint is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including research and development, sales, and customer support, with a focus on delivering cutting-edge email and cloud security solutions. Working at Proofpoint may appeal to candidates who are passionate about cybersecurity, enjoy working in a fast-paced and collaborative environment, and are motivated by the opportunity to make a meaningful impact in protecting individuals and organizations from cyber threats.
What makes Proofpoint an attractive place to work?
Proofpoint is a leading cybersecurity company that provides solutions to protect individuals, organizations, and governments from advanced threats. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge technologies and projects. By joining Proofpoint, individuals can contribute to the company's mission of protecting people and organizations from cyber threats, while also developing their skills and advancing their careers in a rapidly evolving industry.
Does Proofpoint pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
How easy is it to get time off at Proofpoint?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
How easy is it to take sick days at Proofpoint?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Proofpoint feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Proofpoint get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
Is it stressful to work at Proofpoint?
Most people don’t feel stressed here.
71% of people say they don’t feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
71% of people say they don’t feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Proofpoint enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Proofpoint recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people get enough training when they start at Proofpoint?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get support to advance at Proofpoint?
Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people think Proofpoint’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
Do workers feel well informed about how Proofpoint is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.
What are popular cities in Colorado for Proofpoint jobs?
What are the most popular jobs at Proofpoint?
What are the most popular categories at Proofpoint?
Proofpoint rating
9.7
Based on 7 frontline employees who took The Breakroom Quiz
1st of 117 rated security
Job description
OEM Customer Success Manager
Proofpoint is seeking a highly motivated, strategic, and technically savvy OEM Customer Success Manager (CSM) to drive success across our OEM customer base.
This is a post-sales, customer-centric role focused on ensuring customers realize maximum value from Proofpoint's threat intelligence and data services. Unlike traditional deployments, OEM customers integrate Proofpoint data directly into their own products and platforms. As such, this role requires a strong ability to engage with product, engineering, and business stakeholders to drive deeper adoption, integration maturity, and long-term growth. This is a brand new role to Proofpoint with significant opportunity to help set our strategy and build processes to support our OEM business.
The OEM CSM will act as a trusted advisor, helping customers operationalize Proofpoint data within their offerings, expand use cases, and maximize the business impact of their investment.
Your Day-to-DayCustomer Value & Adoption
- Guide customers through their lifecycle, ensuring successful onboarding, integration, and ongoing expansion of Proofpoint data within their products
- Develop and execute Customer Success Plans (CSPs) aligned to customer product strategies, business outcomes, and growth objectives
- Drive increased consumption and utilization of Proofpoint data, identifying opportunities for broader and deeper integration
- Conduct regular business reviews and health checks focused on adoption, performance, and value realization
Strategic Engagement
- Build strong relationships with product managers, engineering teams, and business leaders within customer organizations
- Serve as a strategic advisor on how to best leverage Proofpoint's threat intelligence to enhance customer offerings
- Help customers translate data capabilities into differentiated product features and market value
Growth & Retention
- Identify expansion opportunities through new use cases, additional data feeds, or increased scale of integration
- Proactively manage account health, identifying risks and leading mitigation strategies
- Partner with Sales on renewals, upsell, and long-term account growth
Voice of the Customer
- Act as the internal advocate for OEM customers, providing structured feedback to Product Management and Engineering
- Identify trends across customers to influence roadmap, packaging, and delivery of Proofpoint data services
Cross-Functional Collaboration
- Work closely with Product, Engineering, Sales, Support, and Threat Intelligence teams to drive customer success outcomes
- Coordinate resources to resolve technical challenges, accelerate integrations, and improve time-to-value
- 8 + years of experience in Customer Success, Technical Account Management, Product-facing roles, or similar
- Experience working with APIs, data products, threat intelligence, or platform integrations
- Strong ability to engage with product managers and technical stakeholders, translating technical capabilities into business value
- Proven track record of driving customer adoption, retention, and expansion
- Analytical mindset with the ability to interpret usage data and derive actionable insights
- Excellent communication and presentation skills, including executive-level engagement
- Ability to operate independently in a fast-paced, evolving environment
- Experience in cybersecurity, threat intelligence, or data-as-a-service (DaaS) environments
- Familiarity with product development lifecycles and SaaS/platform integrations
- Experience working with OEM or embedded technology partnerships
- Customers successfully embed and expand Proofpoint data across their products
- Increased data consumption and measurable business impact for customers
- Strong retention and expansion across the OEM portfolio
- Clear, actionable feedback loops influencing product direction
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
Interested? Submit your application along with any supporting information- we can't wait to hear from you!